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Shiji ReviewPro Guest Experience Platform Logo
Shiji ReviewPro Guest Experience Platform

Reputation management software for handling guest reviews

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(1)

Shiji ReviewPro Guest Experience Platform Features

Features Summary

Functionality

3.8

/5

4

Total features

33

7 categories

Shiji ReviewPro Guest Experience Platform features

@mentions
API
Activity Dashboard
Alerts/Escalation
Assignment Management
Auto-Responders
Chat/Messaging
Communication Management

Common features of Restaurant POS software

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode Recognition
Barcode/Ticket Scanning
Cash Management

Screenshots

Contenders comparison

Functionality

3.8

/5

4

Price starts from

ic-pricetag

No pricing info

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Total Features

33

Unique features

  • @mentions

  • Data Visualization

  • Issue Tracking

  • Ratings/Reviews

Functionality

4.4

/5

15.8K

Price starts from

13

Per month

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Total Features

156

Features in Common

16

Unique features

  • Online Store Builder

  • Survey Builder

  • AB Testing

  • Social Marketing

Functionality

4.4

/5

5.4K

Price starts from

50

Per month

visit website

Total Features

104

Features in Common

9

Unique features

  • Website Management

  • AB Testing

  • Event Triggered Actions

  • Web Forms

Common Shiji ReviewPro Guest Experience Platform comparisons

Reviewers who mentioned features said:

AC
AvatarImg

Aaron C.

Hospitality, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ReviewPro - An Extensive Suite of Tools for Customer Feedback Surveys and Correspondence

Reviewed 3 years ago
Pros

The most helpful feature of ReviewPro was the ability to reply to guest surveys and comments online using preset templates, this saved our staff a tremendous amount of time in the busy season when surveys were piling up and we found it very convenient to use. The ReviewPro smartphone app was also very useful when working out of the office and tied very nicely to the web browser version. Again, this saved the staff time and allowed us to respond to our guests even when out and about.

Cons

Our company was looking a more affordable provider for guest survey solutions; so we did transition to SurveyMonkey. However, ReviewPro does offer a lot of quality services for their price.

AR
AvatarImg

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product to support your reputation

Reviewed 5 years ago
Pros

It is a great platform that allows better and clear understanding of what impacts are happening on our hotel and how we can manage these effectively to grow our business. The system provides some good and powerful analytics which allow for better decisions to be made.

Cons

None! all is good. Ever since using the platform it has been easy for us to manage our reviews and it is very clear as to where our opportunities are.