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Sakari vs Reputation Studio Comparison

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Overview

Category Leaders

Sakari is a cloud-based text messaging platform which helps businesses send SMS confirmations, reminders, alerts, and marketing...

Reputation Studio is a review management platform designed to help businesses generate, respond to, monitor, and analyze...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$16/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$499/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(94)

5

4

3

2

1

62

28

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Great solution for an over the phone sales and service team. The set up and support team have been amazing and were extremely helpful with picking the correct plan for us.
Excellent experience so far. The staff is quick and friendly to any questions I have and have even offered to help me further expand our workflow integrations with Sakari if necessary.
The reliability was excellent as well--all my campaigns and messages have been delivered flawlessly during the six months that I've used it.

Pros

Not enoughreviews yet

Cons

It's a bummer some of the reporting needs to be set up through custom workflows.
Right now sakari isnt working due to an error and i cant figure out why and dont have anyone to call.
Nothing comes to my mind. All my interactions have left me with no negative feelings.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features37
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Automated Responses
  • Brand Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization/Grouping
  • Channel Management
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Management
  • Interaction Tracking
  • Keyword Tracking
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Performance Metrics
  • Promotions Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Secure Data Storage
  • Sentiment Analysis
  • Shortcodes
  • Social Media Monitoring
  • Survey/Poll Management
  • Template Management
  • Third Party Integrations
  • Total features24
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Automated Responses
  • Brand Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization/Grouping
  • Channel Management
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Management
  • Interaction Tracking
  • Keyword Tracking
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Performance Metrics
  • Promotions Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Secure Data Storage
  • Sentiment Analysis
  • Shortcodes
  • Social Media Monitoring
  • Survey/Poll Management
  • Template Management
  • Third Party Integrations

Integrations

  • Total integrations39
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations6
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Sakari vs. Reputation Studio

See how Sakari and Reputation Studio stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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