Salesforce Social Studio Pricing Plan & Cost Guide

Salesforce Social Studio

Salesforce social media listening

4.15/5 (161 reviews)

Salesforce Social Studio Pricing

Pricing model: Subscription

Contact Sales for pricing quote

Competitors Pricing

AskNicely

Starting from: $375.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

RedCappi

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Canto DAM Solution

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

SimpleTexting

Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Salesforce Social Studio compare with other Marketing apps?

Subscription plan?

Salesforce Social Studio



97% of apps offer a
subscription plan

Free trial?

Salesforce Social Studio



82% of apps have a
free trial

Freemium plan?

Salesforce Social Studio



26% of apps have a
freemium plan

Pricing Comparison

Marketing app prices shown are $/month

Please note: For comparison purposes the price for Salesforce Social Studio has been scaled monthly. Actual price is $/per year




Salesforce Social Studio Pricing Reviews

Pros
  • Very powerful. Good support.
  • Am able to update and access the act info via smart phone!
  • It feels like their stuff was made for me. It's all very intuitive and it just makes sense.
  • Like the nonprofit templates and the build out was easy to create. The webinars were very helpful.
Cons
  • Extremely expensive and complicated.
  • High cost prohibits me from using Salesforce in conjunction with Badger maps.
  • Very overwhelming with all of the information that becomes available to you.
  • First time user need a free training, as there are loads of information to digest.
90%
recommended this to a friend or a colleague

25 reviewers had the following to say about Salesforce Social Studio's pricing:

Jessica Powers

I love Salesforce

Used daily for less than 6 months
Reviewed 2017-12-05
Review Source: Software Advice

Overall great!So easy to keep track of your time line. Also a great way to manage accounts for your business. Great product.

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Salesforce Social Studio

Salesforce social media listening

Duval Moore

Salesforce to the rescue for single user!

Used daily for less than 6 months
Reviewed 2016-10-13
Review Source: Software Advice

After working for a company who provided Salesforce for our use, was highly disappointed that my new company was using printed out excel spreedsheets -love the capabilities and price point for single user.Am able to update and access the act info via smart phone!

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Salesforce Social Studio

Salesforce social media listening

Maria Chin

Time consuming, no customer support

Used daily for 6-12 months
Reviewed 2017-08-16
Review Source: GetApp

It has basic email marketing functions, so you can do content creation and send out an email campaign, as well as tracking the results

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Salesforce Social Studio

Salesforce social media listening

Anonymous

The main player in their space

Used weekly for 2+ years
Reviewed 2017-10-16
Review Source: GetApp

Salesforce is a household name when it comes to marketing and sales automation in the cloud. They have been around for quite some time.

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Salesforce Social Studio

Salesforce social media listening

Kyle Brooks

Great Tool for Managing Large-Scale Deliverability

Used daily for 1-2 years
Reviewed 2018-05-11
Review Source: Software Advice

This product is great and really assisted our team with getting our clients messages delivered efficiently to the inbox. The level of reporting is stellar and the company is great

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Salesforce Social Studio

Salesforce social media listening

Sean Turner

Radian6 component of Marketing Cloud is useful

Used other for 1-2 years
Reviewed 2017-10-13
Review Source: Capterra

My experience is limited to the Radian6 component, but it is quite powerful in terms of what it is able to do in terms of social media listening, and categorization of content. Visualizations of the data are also pretty decent.

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Salesforce Social Studio

Salesforce social media listening

Udaya Yerram

Salesforce is cloud based and is user friendly .

Reviewed 2016-09-08
Review Source: Software Advice

Its very user friendly from the beginning to the end of quote generation, store the price list, store contacts as data base, request a follow up reminder, create customized templates.

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Salesforce Social Studio

Salesforce social media listening

Samuel Gonsalves

Makes marketing easy

Used daily for less than 6 months
Reviewed 2016-12-09
Review Source: Software Advice

Salesforce Marketing Cloud is a customer relationship management platform allows to create and manage marketing relationships with the customer and also to conduct campaign and maintain a good relationship with the customer. 1. Reliable and Easy to Use 2. Its supports integration with different apps and software 3. Userinterface is also really good. 4. Easy to configue as it base on force.com platform

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Salesforce Social Studio

Salesforce social media listening

Dan Gonzales

Good Product just overpriced for our needs

Used daily for less than 6 months
Reviewed 2017-06-06
Review Source: Software Advice

If our company was bigger and had a larger budget for CRM software, I would consider purchasing it for sureI liked the functionality of the software, it seemed to me to have all the bells and whistles and was user-friendly.

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Salesforce Social Studio

Salesforce social media listening

James DiPilla

Helps create strong long-lasting relationships

Used daily for 1-2 years
Reviewed 2017-04-14
Review Source: Software Advice

When asked how I keep up with everything my typical reply is "I've got the right tools." Salesforce is my go-to Marketing Platform when I open my toolbox. The pricing is very reasonable and it really took my business to the next level. It feels like their stuff was made for me. It's all very intuitive and it just makes sense.

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Salesforce Social Studio

Salesforce social media listening

Hyacinth Rucker

Product has gone down

Reviewed 2017-02-02
Review Source: Capterra

I felt that Salesforce's product has gone down since we switched to them in 2014. Customer service is not easy to get to and I definitely felt that it was over priced. I just was not happy with the quality of the product and decided to switch back to a local company.

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Salesforce Social Studio

Salesforce social media listening

Arjun Kris

A trial perspective

Used monthly for less than 6 months
Reviewed 2016-12-14
Review Source: Software Advice

This CRM tool provides much flexibility and ease of use. There was just the right kind of digital CRM techniques that I needed to test my marketing campaigns and personalize the targeting based on my project's needs. The only concern is the price tag, compared to some of the alternatives out there.

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Salesforce Social Studio

Salesforce social media listening

Brad Kuehll

Robust CRM!!!

Used daily for 2+ years
Reviewed 2018-03-14
Review Source: Software Advice

SalesForce a robust CRM that enables enterprise businesses to use account and customer information to improve customer relations, increase marketing and sales success and extract business data. I’ve spent more than 3 years administrating/ consulting for many companies on salesforce implementation and continue to find ways to make it work even better. Salesforce provides one of the most well-integrated, predictable and feature-rich CRM that I’ve worked with and implemented. There are so many ways that I can tailor Salesforce to businesses. This product is one of the most robust platforms out today and is great for any sales team. This CRM helps companies by keeping track of all sales related information. It also offers custom reports which is one of the best features, This will provide companies with business analytics to understand where we need to improve sales processes. I will say as an administrator of this product there is a little learning curve to help a company utilize all of the functionality of this product, but once you have a grasps you will see a huge difference in company sales!!!

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Salesforce Social Studio

Salesforce social media listening

Jordan Philip

The Rolls Royce Of CRM's

Used weekly for 6-12 months
Reviewed 2018-02-10
Review Source: Software Advice

Overall an excellent platform for the value.I have been extremely happy with the ease of use when creating and tracking the activity of client accounts. I am still working on getting my salesforce admin certification just to ensure that I am using the software to the maximum ability. From what I understand watching the Dreamforce competitions, salesforce offers options which allow for entrepreneurs and business owners to further develop themselves within this ecosystem. Looking forward to further exploring the platform.

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Salesforce Social Studio

Salesforce social media listening

Chaplin Marchais

Salesforce,

Used daily for less than 6 months
Reviewed 2018-03-14
Review Source: Software Advice

Overall, Salesforce is an EXCELLENT choice for small and medium size organizations. No matter what your company is engaged in, nor the workflow you utilize, this is a CRM that has got you covered! Impetus Global Technology provides our clients with a LARGE assortment of products and services, which has always been a source of problems when searching for line-of-business software stacks. Salesforce is the first application that we have employed as a CRM, which has addressed our need for a very flexible solution, while maintaining the ease of use and affordability of deployment and maintenance. The pros that come inherently, with Salesforce, number far in excess of the amount of reading, anyone wants to give some review from the typical CEO. Therefor I will provide a direct, concise, list of the benefits we attained at Impetus Global Technology when we adopted this software. * Effective Cost * Time-Saving Ability * Support * Ease of Use and Training Availability * Extensible by Nature * Incentives to Sales Employees

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Salesforce Social Studio

Salesforce social media listening

Ronald Graves

Great product for nonprofits and the ease of use help us get started quickly.

Used weekly for 6-12 months
Reviewed 2017-06-06
Review Source: Software Advice

Overall best product for the cost.Like the nonprofit templates and the build out was easy to create. The webinars were very helpful.

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Salesforce Social Studio

Salesforce social media listening

Elaine S.

A very complex system

Reviewed 2017-01-24
Review Source: Capterra

When you send hundreds of thousands of emails, it seems you're destined to be tied into a system like this. It's very powerful, but it's extremely complex. Even for an experienced email developer, it takes awhile to get used to building triggers and actually sending emails. The tools keep improving somewhat, but they're still very cumbersome. I wish they would spend more time making things easier and lighter weight instead of complex and bloated.Very powerful. Good support.

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Salesforce Social Studio

Salesforce social media listening

Digesh Shah

Salesforce Marketing cloud Review

Reviewed 2016-10-06
Review Source: Capterra

Awesome tool. Need more insights on integration and storage cost for storing data in the Marketing cloud.

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Salesforce Social Studio

Salesforce social media listening

Ben Goodman

Salesforce - A tool to help achieve my sales goals

Used other for 6-12 months
Reviewed 2018-04-04
Review Source: Software Advice

Reporting capabilities. In previous sales careers I was able to find "low hanging fruit" due to the hyper ability of salesforces' reporting Task tracking - Never missed a meeting due to how well documented things can be with Salesforce

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Salesforce Social Studio

Salesforce social media listening

Shah Abdul Latif Bukhari

A Mega tool for a mega campaign

Reviewed 2018-01-17
Review Source: Software Advice

Despite the lack of a free trial, this application has its own potential and that is severely huge. It could be an overkill in features for most of the small business who require promotions via simple email newsletter, but if there are dedicated teams working for this purpose, then this program is a huge asset up in their arsenal.Complete solution for Email, Mobile and Web marketing. Lots of features to select from and can be expanded by integrating with other Sales force tools. It has a powerful API to support developers further expand its potential. Predictive content, Automation Studio, Custom roles and real time Data Segmentation add up quite a lot to its sleeves.

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Salesforce Social Studio

Salesforce social media listening

Trevor Morse

Salesforce is the CRM everyone dreams of

Used daily for 6-12 months
Reviewed 2017-11-01
Review Source: Software Advice

Salesforce does everything we needed, and more. As a non-profit, they originally didn't help us that much, but once we were connected with our own representative, she has been super helpful and keen. We used Microsoft Access before for our data management and this is much, much better. While it is a very different tool than Access, I find it does everything that access could, just a bit differently (and mostly in a more consistent / user-friendly way)Loads of features; easy to use; different interface styles (classic vs lightning) to meet different preferences; cloud-based; accessible via browser; mobile app; free 10 licenses for non-profits! free self-teaching tools available online; very transparent in their activities (i.e. maintenance schedule, updates)

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Salesforce Social Studio

Salesforce social media listening

Pawan Kumar

SalesForce - User Friendly CRM

Used daily for 1-2 years
Reviewed 2018-02-14
Review Source: Software Advice

The product is well structured with all modules in place. It is user friendly. Gives full visibility of data to users

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Salesforce Social Studio

Salesforce social media listening

Anonymous

A solid email marketing platform

Used weekly for 6-12 months
Reviewed 2018-01-24
Review Source: Capterra

This platform is excellent for email marketing. It does a great job at keeping your email content organized and easy to find.

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Salesforce Social Studio

Salesforce social media listening

Iris Derke

Smoke and Mirrors

Used weekly for less than 6 months
Reviewed 2016-10-04
Review Source: Capterra

LOVE LOVE LOVE the features and demos for SF Marketing Cloud. The devil is in the details - and when learning how to use this expensive Porsche is when my team shares with me how difficult and cumbersome the product is. Persistence is the key because the outcome is awesome, we just wish they could make it all easier to get there.

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Salesforce Social Studio

Salesforce social media listening

Monica Acon Acon

Top of the line, hard on the bank but effective CRM

Used daily for 1-2 years
Reviewed 2018-01-18
Review Source: Software Advice

Sales Force CRM is a really effective program. Our company switched to Sales Force from Microsoft Dynamics and have seen a substantial change. It is easier to use and we can keep track of data more effectively

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Salesforce Social Studio

Salesforce social media listening