SALESmanago Marketing Automation Features

It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system. As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale. They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly. We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features. The pricing is one of the lowest compared to other solutions, and they are very flexibel. [SENSITIVE CONTENT HIDDEN]

The site needs a UX rethink, but we did not experienced any serious issues.

I like the features that are very relevant to B2C businesses. For example, the RFM (recency/frequency/monetization) segmentation and automatization rules based on such segmentation. Also they are great about releasing new features and improvements. In the 2 months I have used it, they released a new Whatsapp integration (very relevant to my Latin American market). Finally, the on boarding support is great and it helps you to take full advantage of the tool.

There are some features, like the events manager, that are not responsive. But I am sure they will fix it soon.

Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our...

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Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

From time to time, changes are made in some functions. This requires learning again. ...

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SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also...

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nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team

Salesmanago is very easy to use, it is an intuitive tool Lately, I've been using the HTML template and it has saved me time creating campaigns. Segmentation is very easy to manage as is the interpretation of reports. I frequently send gift codes and one of the benefits is that they can be tracked. The customer service is very good, they are always ready to help you achieve your daily goals.

One of the processes that has been more difficult for me has been the connection between the APIs and the platform. Most of the problems I have had have been because doubts or emergencies have arisen that have taken time to resolve due to remote work, but in terms of use or advice, everything has always gone well.

Sales Manago offers a solid features list around workflow automation. The integration can be as complex or straightforward as needed thanks to their API. Email marketing tools are complex in their use cases but easy to set up and manage as a user. In order to take advantage of the more advanced functions, additional time may be required for non-traditional e-commerce platforms.

Not all available tools work with or integrate with external platforms right out of the box.

The system is easy to use, and has a very broad range of different features for eCommerces and B2B, containing CRM, email & mobile & website marketing, social media, campaigns etc. A lot of integrations including main eCommerce platforms, Facebook & Tiwtter, SMS providers, CRMs and other supporting tools. Segmentations tags are surely helpful to aim marketing efforts. The OR and CTR significantly increases thanks to SALESmanago. Automation rules and personalized marketing automation campaigns help in sales results, that can be observed on dashboards.

As in every system there are occasional bugs. Also because of the new features added regulary, customer might firstly be overloaded with different possibilities, so its a good idea to ask for dedicated support.

System's user-friendly interface as well as the features, while having the extensive toolbox and integrations, makes SalesMANAGO one of the best marketing tools. Simply, this is one of those rear platforms where you see the real value for the money you pay. It's not cheap, but it's worth it. Apart from the functionalities and extensive integration possibilities with other systems, system is equipped with the reporting tools that are giving the comprehensive data to work on after the project is done (or on-going)

At certain points, Salesmanago tends to become overwhelming for the new users due to its large assortments of functions. What's more, the developers and the team seems to care to offer the new functions, but the improvements for the existing ones won't hurt. Also, not a big con, but their support team seems to be overloaded or short in people when it comes to the urgent requests for the changes or fixes.

SALESmanago is an cross functional tool for driving sales and marketing teams. Strong amount of functionalities allow you to get endless combinations to automize not only your marketing but also sales team. Because of huge number of rady to go integrations I did not had to resign from any other tools that we have used so far. I like the number of publications they produce so You not only buy a tool but they personally help you with quick start (a human being not series of onboarding messages from Intercom) but a lot of knowledge.

The amount of possibilities sometimes make you depressed how to drive your sales and marketing team perfect :)

Thank you, Mateusz so much for your reference! :)

1 tool to manage content marketing on multiple channels website, blog, social media and e-mail marketing. 1 tool to manage all lead generation activities, not only by e-mail but expecially by website. The concept of digital body language is very interesting, much more effective than generic Buyer Personas category. It is a tool you can really have a 1-to1 relationship with each website visitor

It is in English and e.mail editor is not so friendly as competitors like Mailchimp. But it is effective

- a huge number of functions - intuitive program operation - well written instruction manual - personal consultant of the company - the possibility of precise campaign targeting - good behavioral profiling

- program speed, there's room for further improvement in the area of program speed

This tool gives 360 degrees marketing automation experience to the user. It's easy to learn how to use and gives the best results in short time. Good customer relationship responds quickly on most times. With the great API, you can connect almost anything. It's a working, successful tool.

Integration the API with some e-commerce platforms can take some time. It would be very helpful if they could offer a SDK for it.

Dynamic content,pop ups, omni channel,tags, perosnalized email sender, recomendation module,socinal networks integration

Support could give more concrete answers and response time could be shorter.otherwise everything is excellent

Thanks for sharing your opinion :)

Sales Manago is one the biggest marketing automation systems on the market. And you can feel that at every step. It’s really professional and offers loads of possibilities. That’s a huge plus. It took just a short time for the dashboard to become intuitive and easy to use. Props to the designers.

I’d improve the outgoing mail servers. They could be much better. Sent out many newsletters. And...they either landed in SPAM or Promotions sections. That drove down the mail opening/click-through rates a lot.

Many amazing traffic analysis capabilities on my site. The difference between this software and google analytics is that google refers to a group of users. Sales manago provides information about individual users and allows you to respond

You get too many mails informing about minor changes, training, etc. The company should limit this because it is annoying

The tool is just Fantastic, email automation, web pushes, revenue dashboard. We are using almost everyting of the features

Nothing, the software is very good for all purposes.

SALESmanago allows you to easily run a personalized newsletter campaign. It enables integration with SaaS e-commerce. The most useful feature for me is Workflow, which allows you to design advanced campaigns, such as saving the cart or personalized messages after visiting the site.

I have not found negative aspects of this software. The software is constantly developed and enriched with new functions.

Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Email formatting problems and slow technical response. The training material is not always easy to understand.

Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side,...

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It's very easy to use and it's giving a lot of useful data about products, clients and website. I'm very happy that we decided to implement this solution in our company.

Price during winter :D because it's the time when we have much less orders.

I use marketing automation since last year. we are not yet using its full potential, but I can definitely recommend this system. Thanks to this, we are closer to our customers and we acquire a lot of knowledge about them. In addition, statistics are a big advantage. In our company we will use automation processes, web push, live chat, newsletter subscriptions. Everything works very well. We are satisfied with the quality of customer service. We have a lot of support. I recommend to all companies that are considering implementation in their e-commerce.

I have little attention regarding formatting of texts and photos in mailings. They are not so intuitive and we need to have graphics support.

The SALESmanago system allowed us to get to know our customers' needs better. With the help of the service department the system has become an important and simple tool for us. Thanks to automation and possible personalization of the content we save a lot of time. SALESmanago is a great solution for the eCommerce industry and increases our marketing and sales effectiveness. It is a very powerful application that is constantly being developed.

There is nothing that I would do better!

This software has a great technical support that adjusts to the needs of the client. There are many functions, which are so useful and valuable, it has great potential to organize and make your work much easier!

Integration the API with some e-commerce platforms can take some time, but anyway it's a powerful tool and amazing