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Salesmsg vs Attentive Comparison

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Good recommendations?

Salesmsg logo

Salesmsg

4.6

(75)

91pts

Overview

Category Leaders

Salesmsg is two-way MMS and SMS business texting software that allows businesses to have real-time conversations with their customers at scale. The software enables users to send, receive, and manage messages online to communicate with leads, prospects, customers and clients instantly.

Category Leaders

Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. We partner with industry innovators in retail & e-comm, food & beverage, travel, and entertainment.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

75

5

4

3

2

1

55

15

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

106

5

4

3

2

1

87

17

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.
Just a great Hubspot integration with an amazing customer service team. Definitely know what they are doing and they are excellent in helping you reach your goals.
It's super easy to navigate around. The software itself is very responsive and fast to work with.

Pros

Attentive is a great product with a solid offering. We love the audio message functionality.
Overall things have been great - we really enjoy the ease of use and the dedicated account rep.
We have been super impressed with the ease of use and effectiveness of Attentive to help us get started and grow our SMS marketing strategy.

Cons

The system is slow and the app does not work that well.
It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are.
I find the schedule later feature a bit confusing. I'm always thrown by having to select today, tomorrow, etc. I end up programming a date anyway, but I'm nervous it won't go on time.

Cons

Need stronger integration with other products, such as Klaviyo or Mailchimp - it's very hard to segment SMS and emails separately. Opt-in pop-ups lack many settings and controls we need.
I need to do so more research and limits of entire capabilities of attentive. I registered for the Attentive university training so I'll need to do some follow up.
What I liked least about the software were the segmentation limitations but they are introducing more options that fix that problem.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features58
  • 2-Way Messaging
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Automated Responses
  • Autoresponders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Coupons
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Drip Campaigns
  • Engagement Tracking
  • Event Triggered Actions
  • Group Messaging
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • One-to-One Messaging
  • Push Notifications
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Scheduled Messaging
  • Segmentation
  • Shortcodes
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Total features46
  • 2-Way Messaging
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Automated Responses
  • Autoresponders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Coupons
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Drip Campaigns
  • Engagement Tracking
  • Event Triggered Actions
  • Group Messaging
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • One-to-One Messaging
  • Push Notifications
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Scheduled Messaging
  • Segmentation
  • Shortcodes
  • Template Management
  • Text-to-Win
  • Third-Party Integrations

Integrations

  • Total integrations30
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations39
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier