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Salesmsg vs Emotive Comparison

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Good recommendations?

Salesmsg logo

Salesmsg

4.6

(75)

91pts

Overview

Category Leaders

Salesmsg is two-way MMS and SMS business texting software that allows businesses to have real-time conversations with their customers at scale. The software enables users to send, receive, and manage messages online to communicate with leads, prospects, customers and clients instantly.

Emotive is the world's first and only consumer sales platform. We enable eCommerce brands to scale 1:1 relationships with millions of customers through two-way text message conversations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

75

5

4

3

2

1

55

15

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

100

5

4

3

2

1

70

14

3

0

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.
Just a great Hubspot integration with an amazing customer service team. Definitely know what they are doing and they are excellent in helping you reach your goals.
It's super easy to navigate around. The software itself is very responsive and fast to work with.

Pros

Emotive has made it very easy to reach out to our SMS list with great segmenting options, awesome support (who will even write your texts for you), & an intuitive user interface.
We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list.
We are using Emotive to help with our customer service experience and overall marketing efforts. We're very excited to use this both to help drive sales and also improve conversion rates.

Cons

The system is slow and the app does not work that well.
It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are.
I find the schedule later feature a bit confusing. I'm always thrown by having to select today, tomorrow, etc. I end up programming a date anyway, but I'm nervous it won't go on time.

Cons

I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card. They are miserable said that they cancel but I still needs to pay to them.
I took him on his word and failed (my bad) to follow up in writing. They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter.
The platform was not the most user-friendly. It is difficult to schedule and customize campaigns, and flow development is hard to follow.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features58
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Automated Responses
  • Autoresponders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Drip Campaigns
  • Engagement Tracking
  • Event Triggered Actions
  • Group Messaging
  • Human Handover
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • One-to-One Messaging
  • Product Recommendations
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Shortcodes
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Total features19
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Automated Responses
  • Autoresponders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Drip Campaigns
  • Engagement Tracking
  • Event Triggered Actions
  • Group Messaging
  • Human Handover
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • One-to-One Messaging
  • Product Recommendations
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Shortcodes
  • Template Management
  • Text-to-Win
  • Third-Party Integrations

Integrations

  • Total integrations30
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations13
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

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