Screenscape Reviews

it is an easy way to get product and information out to our patients and clients

It can be time consuming to get set up, but once it is you are good to go

Screenscape is very easy to use. I like that they have many templates to choose from and it's quick and easy to design professional screens. Their user interface is extremely easy to use. Reliable. Customer Support was fantastic.

The thing I liked least was the lack of zones within the software. Also, the price for hte hardware and software was too high. Everything else was great. Screenscape was acquired by Spectrio in 2021 and the transition was unorganized and confusing. Customer Support with Spectrio is terrible. It seems like Spectrio is too big and perhaps hiring too many new people who don't know what is going on. This results in calls and emails being forwarded to other departments and nothing getting resolved.

Clean console, easy to organize. Content easy to create and edit. Uploading content (videos) works very well. Is easy to share. Device setup is a simple, lean process. Device status console is very convenient. Sales and Support team feels very 1 on 1, they do a great job.

Difficult to embed content from webpages, or to include sections of a webpage (provincial COVID updates for example) is not easily achieved and it's appearance when developing the content doesn't reflect how it looks on the screen. Some of the devices in use show as offline, but this is being problem-solved now. It would be nice to have optional alerts set up where you could select email addresses that receive a notification summary when devices go offline (vs remembering to go in and check status)

Ease of deployment and maintenance is extremely easy

There are some limits on video presentations

I like the ease of use, especially the drag and drop feature and being able to delete separate images from the slideshows.

The network connection setup is very non user friendly and can be troublesome

It looks great - very professional. The web interface makes it easy to put the content we want up - both informational and entertaining - and adjust it as needed.

The software does feel a little restrictive. Without using RSS feeds or other outside sources, you can't have multiple location's weather reports. Creating a slide without using one of the templates can be a bit clunky and a little restrictive - but it's nothing deal-breaking.

Hi Christopher, Thanks for the review! We've added stand-alone full-screen weather templates to the ScreenScape platform. Now you can display different weather locations on the same playlist/device! You can read more about it on our blog: https://www.screenscape.com/blog/new-customizable-weather-apps-weather-templates-available/

They provide templates that you can customize. The editor is easy to use, import images, and branding. The overall learning curve is low!!!! You do not need to be a graphic artist to use this software.

An area that they can improve in is adding a link feature to Vimeo for videos.

This is the easiest program i have ever used! We have Optecs Signage for our outdoor screens, they are complicated, not very user friendly.

The only problem I seem to have are the pictures sometimes rotate 45 degrees. Otherwise, I love the programing.

I like the creation suite, the audio quality, and the video quality.

Not being able to use one device for multiple screens, as a small office owning more than one isn't cost-effective for us.

The software is great for our small company and our single purpose of internal communications. It is easy to use, easy to share with others in my company, and the customer service is definitely top notch.

I think there could be a little more room for design freedom. It is frustrating that you can only draw a rectangle shape, but for a circle or other shapes it is much more difficult to find. A few more design elements would be nice.

The setup of the devices is very easy. I also like that my users are able to create content without having to take a all day class to understand how to do it. Lots of add-ins and able to scale to your needs.

I wish we had better options for the RSS feeds but that is pretty minor.

It is easy to create a basic template then add/change names quickly. The changes show almost immediately-no waiting for the system to go through a long cycle. It's simple to change multiple screens quickly. Being able to search media by the file is helpful.

When setting a specific time for a slide to start/stop, the system defaulting to the next year instead of the next day is annoying. It would be nice to be able to access more ready-made slides that have positive messages or funny pictures.

Screenscape offers a nice variety of templates, plus the ability to implement several different types of media for a great digital sign presentation.

We find that we frequently have displays that are unavailable.

This was very very easy to use, and facilitate new digital images quickly around our business

I was unable to tile different images simultaneously . this would occur when we had multiple events with signage data.

I understood how to use it almost immediately. It was not daunting at all.

I wish there was more automatic content (things like news, jokes, trivia, etc.).

I like the visual interface and ease of changing playlists with automatic updates. The templates provided by ScreenScape are very helpful, as well. I don't use many but they give me ideas for our own designs. These screens also offer an inexpensive way to satisfy some NCUA notices and regulations.

I would like to see all playlists and assigned devices listed on one screen. With 25 devices, I must be careful the correct playlist is showing on each screen, so I often go back and forth reviewing.

easy for staff to use, makes everything look professional, easy marketing

the process to start a new slideshow could be easier

Thanks for the kind words, Sean.

The product and platform is very intuitive and easy to use. This is a great tool for getting all sorts of marketing content in front of your customer.

Some minor connectivity issues. Seems that the device must be in relative close proximity to your wireless router.

Screenscape is easy to use, install, and bring up to speed. If you have a wifi solution in your business you will be up and running in a day. The templates provided are easy to load content into, or you can customize your own.

We've had no problems with Screenscape.

With the new release of ScreenScape 5 it has been an IT dream. Getting rid of flash and modernizing the environment to keep up with the ever changing pace of technology has enabled a smoother experience for our staff using the product.

More scheduling logic to meet our particular business needs would improve our efficiency when using this product.

Extremely easy to use and yet is customizable so that I can create assets that match our branding and overall look. I started out using the Screenscape templates and then customized with my own assets. I can easily preview my screens before they go live and make changes on the fly. Screenscape offered great personalized customer service that helped me through some initial technical hurdles at our end with our network. The response time was fast and extremely friendly. I also like the fact that new features and templates keep getting added so the product stays fresh and attractive. The templates are great to use as is or customize and make your own.

They really wasn't anything that I disliked. I did discover that the software was not compatible with Firefox and really works best with Google Chrome. I simply switch browsers when I upload my changes.

Thank you for the kind words and your feedback, Stefanie. We really appreciate it!

All the templates and all the features contained within each. The scheduling feature is also excellent.

Some templates I use are very restrictive in design. In extreme cases I just use the blank and create my own, which works just as well.

The ease with which playlists can be manipulated. We have 3 flat panel screens in all our locations, where driver's can watch a playlist that is entertaining, educating and fun to help past the time. Disney's TV monitors above waiting lines was the original inspiration.

We have no complaints. The software has functioned as advertised, and the new wireless devices work well, so far without any problems.

Friction-less setup Powerful content sharing/feed subscription model Flexible scheduling and screen distribution model Adaptive HTML5 content management interface

Would like to be able to incorporate our own dynamic HTML content ( active GIS related content) in upcoming versions.

Professional front end; Easy to use back end; Simple setup; Knowledgable support team;

So far we have no complaints with the system.