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Selligent MC vs Agile CRM Comparison
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Overview
Selligent is an omnichannel marketing solution for identifying customers, analyzing behavior across channels, and interpreting...
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$8.99/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.2
5
4
3
2
1
193
127
51
16
14
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
We're quite happy with our Account/partner management they are really up to speed, are very responsive and committed to their clients success.
Proactive deliverability support, an easy user interface and very competitive pricing solutions make it a key part of our marketing strategies.
I like the token syntax and ability for dynamic content and personalization. Reusable templates are easy to create.
Pros
Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.
It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow.
It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.
Cons
Crashes suddenly when there is no internet connection. Screen fitting on small resokution displays is terrible.
Some functionality limitations in the drag and drop features, however these can usually be remedied with SQL coding.
Reporting could be more user-friendly. For a new user, reporting is difficult to navigate.
Cons
Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.
The support team is very patient and they have schedules available for training 24*7 for each module and there is no restriction for training.
I had major trouble canceling my free trial and was eventually charged for two months of subscription. I am updating this review as I was able to receive a refund for those two months.
Key features
- Total features92
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Application Integration
- Appointment Management
- Auto-Dialer
- Auto-Responders
- Automated Sales
- Behavior Tracking
- Built-In Database
- Business Analysis
- Business Intelligence
- CRM Integration
- Calendar Management
- Calendar Sync with Google
- Call Recording
- Call Scripting
- Campaign Analysis
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Computer Telephony Integration
- Contact Database
- Contact History
- Contact Management
- Content Library
- Content Management
- Content Repository
- Conversion Rate Optimization
- Conversion Tracking
- Custom Forms
- Custom Landing Pages
- Customer Activity Reporting
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiling
- Customer Segmentation
- Customizable Templates
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Filtering
- Data Import
- Data Import/Export
- Data Mapping
- Data Profiling
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Integration
- Document Management
- Drag & Drop Interface
- Drip Marketing
- Email Alerts
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Calendar
- Event Triggered Actions
- Follow-up Scheduling
- Gamification
- Help Desk Management
- Interactive Content
- Invoice Management
- Landing Page Templates
- Lead Assignment
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Scoring
- Mobile Alerts
- Mobile Integration
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Company
- Multi-Country
- Multi-Department / Project
- Multi-Language
- Multi-Location
- Multiple Data Sources
- Multiple User Accounts
- Newsletter Management
- Performance Reports
- Permission Management
- Project Management
- Project Tracking
- Projections
- Prospecting Tools
- ROI Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Reporting & Statistics
- Role Management
- Role-Based Permissions
- SMS Integration
- SMS Marketing Managment
- Sales Analytics
- Sales Forecasting
- Sales Reporting
- Self Service Portal
- Social Advertising
- Social Media Integration
- Social Network Marketing
- Status Reporting
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integration
- Timeline Management
- Unsubscribe Database
- Visitor Management
- Visual Analytics
- Voice Mail
- WYSIWYG Editor
- Web Analytics
- Web Forms
- Web Traffic Reporting
- Website Integration
- Widgets
- Workflow Management
- Total features76
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Application Integration
- Appointment Management
- Auto-Dialer
- Auto-Responders
- Automated Sales
- Behavior Tracking
- Built-In Database
- Business Analysis
- Business Intelligence
- CRM Integration
- Calendar Management
- Calendar Sync with Google
- Call Recording
- Call Scripting
- Campaign Analysis
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Computer Telephony Integration
- Contact Database
- Contact History
- Contact Management
- Content Library
- Content Management
- Content Repository
- Conversion Rate Optimization
- Conversion Tracking
- Custom Forms
- Custom Landing Pages
- Customer Activity Reporting
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiling
- Customer Segmentation
- Customizable Templates
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Filtering
- Data Import
- Data Import/Export
- Data Mapping
- Data Profiling
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Integration
- Document Management
- Drag & Drop Interface
- Drip Marketing
- Email Alerts
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Calendar
- Event Triggered Actions
- Follow-up Scheduling
- Gamification
- Help Desk Management
- Interactive Content
- Invoice Management
- Landing Page Templates
- Lead Assignment
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Scoring
- Mobile Alerts
- Mobile Integration
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Company
- Multi-Country
- Multi-Department / Project
- Multi-Language
- Multi-Location
- Multiple Data Sources
- Multiple User Accounts
- Newsletter Management
- Performance Reports
- Permission Management
- Project Management
- Project Tracking
- Projections
- Prospecting Tools
- ROI Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Reporting & Statistics
- Role Management
- Role-Based Permissions
- SMS Integration
- SMS Marketing Managment
- Sales Analytics
- Sales Forecasting
- Sales Reporting
- Self Service Portal
- Social Advertising
- Social Media Integration
- Social Network Marketing
- Status Reporting
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integration
- Timeline Management
- Unsubscribe Database
- Visitor Management
- Visual Analytics
- Voice Mail
- WYSIWYG Editor
- Web Analytics
- Web Forms
- Web Traffic Reporting
- Website Integration
- Widgets
- Workflow Management
Integrations
- Total integrations7
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
- Total integrations93
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
