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SendPulse vs Bigin by Zoho CRM Comparison

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Overview

Category Leaders

Email marketing platform with additional channels: SMS, web push notifications and Facebook chatbots. Free plan includes 15,000 emails.

Category Leaders

Bigin is a pipeline-centric customer relationship management software designed to help small businesses manage sales pipelines,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

458

5

4

3

2

1

311

118

14

1

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

185

5

4

3

2

1

126

49

8

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The overall experience with SendPulse was very nice. It is responsible for delivering grand communication and yielding excellent results.
It is super-easy to use, the customer support is fast and great, the software is very affordable. They also add new features always and help educational events, which is very nice.
It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools.

Pros

We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.
Bigin is such a great and easy use of software that helps companies get started with a CRM that offers the functionality of becoming more advanced.
Customer support has been very helpful in helping me set everything up. Workflows and pipelines have been very easy to use.

Cons

She said they would not respond to the scammer, even though they have their email. I fault the company for having no protocol for fraud.
They take your money and if your campaign has more than 10 bounced emails, they block your account and refuse to give you any customer service. The entire thing is a sham.
There was a bit of a learning curve for the first email, the inability to create an email campaign from the app.

Cons

Hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person.
There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.
Regrettably, we're presently having an issue with the proper synchronisation of emails, but the team is intensely working on this problem.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features62
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • CAN SPAM Compliance
  • CRM
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Charting
  • Click Tracking
  • Client Management
  • Client/Property Matching
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • File Sharing
  • For Healthcare
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forms Management
  • Geolocation
  • HIPAA Compliant
  • Image Library
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Leaderboards
  • List Management
  • Marketing Automation
  • Medical History Records
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Channel Marketing
  • Notification Scheduling
  • Opportunity Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Process/Workflow Automation
  • Product Catalog
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Shared Contacts
  • Simple Mail Transfer Protocol (SMTP)
  • Social Media Integration
  • Source Tracking
  • Spam Blocker
  • Subscription Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Workflow Management
  • Total features96
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • CAN SPAM Compliance
  • CRM
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Charting
  • Click Tracking
  • Client Management
  • Client/Property Matching
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • File Sharing
  • For Healthcare
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forms Management
  • Geolocation
  • HIPAA Compliant
  • Image Library
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Leaderboards
  • List Management
  • Marketing Automation
  • Medical History Records
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Channel Marketing
  • Notification Scheduling
  • Opportunity Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Process/Workflow Automation
  • Product Catalog
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Shared Contacts
  • Simple Mail Transfer Protocol (SMTP)
  • Social Media Integration
  • Source Tracking
  • Spam Blocker
  • Subscription Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Workflow Management

Integrations

  • Total integrations52
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations17
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Ca
AvatarImg

Carla a.

Luxury Goods & Jewelry, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

email marketing

Reviewed 3 months ago
Pros

automação de email marketing é o que mais usamos

Cons

lista de crm não necessariamente precisa ser compartilhada com designer. Lista de CRM precisa estar desvinculada de alguns usuários

Showing original review in Portuguese. See translation

OM
AvatarImg

Omar M.

Management Consulting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SendPulse logo

SendPulse

Very good software!

Reviewed 3 months ago

Everything good.

Pros

Easy to onboard and many marketing functions to integrate with CRM.

Cons

Social Media Management needs more features and will be the most cost-efective marketing and CRM tool for SMB market.

MS
AvatarImg

Marcelo S.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SendPulse logo

SendPulse

Uso de Send Pulse

Reviewed 4 months ago

Muy buena, el soporte es excelente.

Pros

Muy fácil de usar y estable. Completas funcionalidades aunque simple de CRM.

Cons

La posibilidad de reconocer el tipo de archivo que envía un usuario (jpg, audio, video) y poder responder a emoticones y reacciones.

Showing original review in Spanish. See translation

LS
AvatarImg

Luciano S.

Facilities Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

O melhor na categoria

Reviewed 7 months ago

Tive sempre uma boa relação com eles, o suporte é muito bom, pois cobro muita coisa e os bugs que encontrei sempre informei e foi corrigido

Pros

a facilidade de uso e de integração chamaram minha atenção. Ter um validador de e-mails é o ponto forte, integração via API é show! e as métricas também são interessantes.

Cons

a parte de automação pode ser melhorada, e a integração com outros CRM (Hubspot por exemplo) seria perfeito

Showing original review in Portuguese. See translation

GG
AvatarImg

Gustavo G.

Design, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

Muy versatil

Reviewed 7 months ago

Poder integrar un CRM y utilizar los chatbots para tu gestión de clientes

Pros

Los Chatbots de WhatsApp y la posibilidad d eresponder comentarios en IG

Cons

Poder contestar comentarios en Facebook y el tener más tipos de monedas , la de Perú no sale ( nuevo sol)

Showing original review in Spanish. See translation

AvatarImg
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Piyush J.

Verified reviewer

Cosmetics, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

The best Whatsapp Chatbot Service Provider

Reviewed a month ago
Pros

It's whatsapp chatbot service is very usefull for me. It increases my business as I implemented it's API with my CRM & now It worth me.

Cons

for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs.

JO
AvatarImg

Jose O.

Program Development, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SendPulse logo

SendPulse

Una excelente alternativa de automatización

Reviewed 5 months ago

Me parece buena pero tengo que seguirla probando en su totalidad con la versión pagada de whatsapp

Pros

La flexibilidad de contratar lo necesario y la integración que ofrece con el CRM de forma gratuita, ayuda mucho a la gestión y organización del negocio.

Cons

La falta de automatización de procesos cuando un usuario realiza una acción y el envío de mensajes programados como auto - respuesta a los potenciales interesados.

Showing original review in Spanish. See translation

AA
AvatarImg

Ahmed A.

Consumer Electronics, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SendPulse logo

SendPulse

Excellent All-In-One Marketing platform with easy to understand interface

Reviewed 7 months ago

Using SendPulse has made our email marketing and CRM much easier. It's a great product for any startup who wants all in one platform with an affordable price

Pros

SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze

Cons

I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress

KB
AvatarImg

Kumar B.

Civil Engineering, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SendPulse logo

SendPulse

Best solution for email campaigns

Reviewed 8 months ago

I use Sendpulse to send out our cold email campaigns and lead generation newsletter and it has delivered very good conversion rates which have helped us generate more leads and customers. It has one of the best easy-to-use messaging platforms.

Pros

Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans

Cons

When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.

KC
AvatarImg

Kevin C.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

Una aplicación bastante completa para el marketing digital

Reviewed a year ago

Me ha ayudado mucho en diseñar mi estrategia de marketing, Particularmente estoy muy contento.

Pros

Integraciones para distintos canales. Es un todo en uno bien pensado.

Cons

Se podría mejorar el diseño de los flujos. El campo de acción es bastante limitado. Si tuviera un lienzo ilimitado sería genial. Uso el CRM Pipedrive, Le falta una integración directa con cada uno de los campos con Pipedrive.

Showing original review in Spanish. See translation

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Tafadzwa J.

Verified reviewer

Financial Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

SendPulse Review

Reviewed a year ago

I am impressed and thrilled by the user experience

Pros

The user interface is straight forward and it gives flexibility to the user.

Cons

The trial version did not allow me to send trial SMSes, it confirmed that the messages were delivered, but the recipients did not receive anything.

KN
AvatarImg

Karim N.

Telecommunications, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Great experince

Reviewed a year ago

very nice experience and i recommend it to my colleagues

Pros

it's very friendly not complicated and easy to use

Cons

sms very fast , i can send whatever numbers I need by one click

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Jonathan A.

Verified reviewer

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

Excellent for sending mail

Reviewed 4 years ago

When one of our clients tells us that He does not pay the bill because they did not receive the mail, we validate in sendpulse and we can see if the mail bounced, or the client if it received it and even if he read it.

Pros

It is very simple to implement, you can use the API or the real SMTP configuration, and we have in real time a graph of the emails sent, received, bounced, read.

Cons

For sending mail works very well, support by chat is sometimes a bit slow to answer.

MD
AvatarImg

Mthokozisi D.

Education Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SendPulse logo

SendPulse

Great product

Reviewed a year ago
Pros

The chatbot features are really useful and can be easily used by anyone.

Cons

The features are kind of limited compared to other products in the price category. The support team is instantly available but however they do not resolve my queries.

AP
AvatarImg

Arun P.

Writing and Editing, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Best Push notification

Reviewed 3 years ago

Necessary app should required for every website. Used and trusted by huge companies too.

Pros

Provide an Wide range of Marketing solution but i like the most is Push notification as its free and useful. Email marketing tool is too powerful. All marketing comes under 1 account.

Cons

Duplicating Campaign in Push notification is missing do need in future which will save time and will focus on there things too.

SM
AvatarImg

Shoroq M.

Education Management, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

User friendly and easy to use affordable email marketing and management

Reviewed 2 years ago

The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion. The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went. It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

Pros

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Cons

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

Vendor response

Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.

MK
AvatarImg

Marina K.

Retail, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Perfect tool for simple email campaigns

Reviewed 2 years ago
Pros

First of all, the interface is very user-friendly, so that everyone can use the service. Also, the analysis instruments are helpful, and we found the fact that all the history of previous campaigns is saved on the site especially important for us.

Cons

It seemed strange that some of our e-mails were blocked by SendPulse, even though they were not spam.

VP
AvatarImg

Valerio P.

Computer Software, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SendPulse logo

SendPulse

Very good

Reviewed 5 years ago

Easy and straight to the point, the UI design helps me easily get to where I need to be to do in the quickest way possible. Not necessary to spend days of self-teach in order to fully utilize what SendPulse has to offer.

Pros

This software has the classic functions of the programs of this type: drag-and-drop editor, detailed statistical reports for each campaign. But it also has other not so usual as they can be: integration with Google Analytics, API integration with CRM systems. Finally, it provides a high delivery capacity

Cons

It's a bit slow when it comes to deliver emails and importing the contact list. I could also use many more templates. The design of the template must be more flexible.

EF
AvatarImg

Eric F.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

The best service for e-mail marketing

Reviewed 5 years ago
Pros

All reports in a simple and accessible form are downloaded to me by mail and sent a notification by SMS. I have access to statistics at any time. This helps me make informed decisions and constantly keep in touch, not participating in the process directly.

Cons

It is necessary to urgently improve the autocompletion of fields and work with the interface. The private office is a whole fortress, where it is not easy to get to. Maybe it's good for security, but it complicates daily work.

IG
AvatarImg

Igor G.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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SendPulse

Essential for email marketing

Reviewed 5 years ago

If you're looking for an email marketing tools, try this one.

Pros

Awesome segmenting and analytics features. Virtually no problems with spam filters. Very competitive price.

Cons

Nothing really worth complaining about. We had few issues on the technical side we had to resolve by contacting support, but nothing major.

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Vijendr W.

Verified reviewer

Insurance, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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SendPulse

A multi-purpose marketing tool.

Reviewed 2 months ago

This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

Pros

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Cons

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

JV
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Justina V.

Computer Software, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

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SendPulse

A good app with an extensive range of features

Reviewed 4 years ago
Pros

This software is used by us because it is great for newsletters and many other tasks. There are many pre-made templates, and extensive functionality is also available.

Cons

Sometimes the response from the support service can be expected a lot of time. The mobile application is imperfect and needs to be improved, and besides, periodically I don’t display pictures.

SF
AvatarImg

Santa F.

1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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SendPulse

Convenient service of dispatch

Reviewed 5 years ago
Pros

Everything is implemented fairly simply and rationally, there is nothing superfluous, only the necessary functions. The program completely suits me, although some points can be improved. The ideal software does not happen. Tasks are constantly changing and developers are trying to follow the advanced trends.

Cons

Few standard templates. I would like to make my personal cabinet even more convenient. It is advisable to send notifications by SMS, not just e-mail. Data security must also be at its height.

YK
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Yanina K.

Computer Software, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SendPulse

Convenient service

Reviewed 4 years ago
Pros

In our company, this application is used on a regular basis when sending e-mails to our address database, which can be simply configured by selecting the required parameters. Good support service works.

Cons

Sometimes I notice that the created but not yet sent mailing list disappears. Images are not periodically displayed, and the text in the mobile application moves erratically.

AR
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Anonymous Reviewer

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SendPulse

A great marketing automation tool with a ton of features

Reviewed 4 years ago

SendPlus was a great help to our marketing team. We would conduct some of our email and facebook campaigns manually (or rather not completely automated). We save a ton of time by switching.

Pros

This was the one tool we needed to automate all our marketing communications. From email campaigns to SMS, Facebook and even Viber. We used to use two separate tools for email and facebook campaigns. Their free plan is also great but lacks a couple of features that were critical for business use.

Cons

The step up from their free to paid plan seems small in terms of the benefits. This was one disappointment when signing but eventually SendPulse was a great addition to our marketing arsenal.