SendPulse Features

SendPulse

Email, web push, SMS and Facebook chatbots on one platform

4.37/5 (175 reviews)

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Contact Database
Contact Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
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Data Import/Export
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Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Event Triggered Actions
Geolocation
Image Library
Interaction Tracking
Landing Pages/Web Forms
Lead Management
List Management
Marketing Automation
Mobile Access
Mobile Optimized Emails
Multi-Campaign
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Notification Scheduling
Real Time Analytics
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AB Testing
API
Activity Dashboard
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
Automated Scheduling
Behavior Tracking
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Scheduling
Campaign Segmentation
Channel Management
Click Tracking
Contact Database
Contact Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Document Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Event Triggered Actions
Geolocation
Image Library
Interaction Tracking
Landing Pages/Web Forms
Lead Management
List Management
Marketing Automation
Mobile Access
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Marketing
Notification Scheduling
Real Time Analytics
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
SMS Marketing Managment
SMS Messaging
Segmentation
Spam Blocker
Subscription Management
Template Management
Third Party Integrations
WYSIWYG Editor
Web Forms
Web Notifications
Learn moreCompare App
AB Testing
API
Activity Dashboard
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
Automated Scheduling
Behavior Tracking
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Scheduling
Campaign Segmentation
Channel Management
Click Tracking
Contact Database
Contact Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Document Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Event Triggered Actions
Geolocation
Image Library
Interaction Tracking
Landing Pages/Web Forms
Lead Management
List Management
Marketing Automation
Mobile Access
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Marketing
Notification Scheduling
Real Time Analytics
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
SMS Marketing Managment
SMS Messaging
Segmentation
Spam Blocker
Subscription Management
Template Management
Third Party Integrations
WYSIWYG Editor
Web Forms
Web Notifications
Learn moreCompare App

Mobile apps

iOS App


106 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


687 reviews

SendPulse Feature Reviews

25 reviewers had the following to say about SendPulse's features:

Valerio P.

Very good

2018-01-17

Easy and straight to the point, the UI design helps me easily get to where I need to be to do in the quickest way possible.

Pros

This software has the classic functions of the programs of this type: drag-and-drop editor, detailed statistical reports for each campaign. But it also has other not so usual as they can be: integration with Google Analytics, API integration with CRM systems.

Cons

It's a bit slow when it comes to deliver emails and importing the contact list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Oksana M.

Easy to use and value for money

2021-04-23

I’ve been using SednPulse for several years and in general I am satisfied with the service

Pros

Campaign statistics and email templates

Cons

Campaign Moderation can be quite sensitive and if it’s blocked can take time to review it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from SendPulse


Thank you for your review!

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Ashraf I.

Verified Reviewer

Send pulse is magic

2016-11-06

Send pulse has allowed us to target the market after launching a new e commerce store.As young entrants we have to compete with large corporates in building a brand presence.send pulse allows us to monitor the success of our email campaigns and to adjust accordingly.

Pros

Statistics are brilliant backend of system super easy to use.

Cons

Could do with more modern templates and more variety

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Recommendations to others considering SendPulse

Best value for money over mail chimp

Source: GetApp
Helpful?   Yes   No
Read more
Igor G.

Essential for email marketing

2018-01-05

If you're looking for an email marketing tools, try this one.

Pros

Virtually no problems with spam filters. Very competitive price.

Cons

We had few issues on the technical side we had to resolve by contacting support, but nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anna M.

No cons of this service

2018-01-31

I have been doing e-mail for a long time and sendpulse is the fourth service I use.

Pros

Simple and convenient editor View statistics, click-through, charts Easy management of address books Polite quick support with clear tips Ability to create very beautiful push notifications Dashboard for multiple users

Cons

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanzir R.

Best for browser notifications.

2019-02-03

Pros

It also allows you to view subscriber count, unsubscribed count and the browser of the user among other statistics. SendPulse's features are enough to meet most needs.

Cons

It does not provide any advanced features such as detailed analytics or engagement promotion matrices and functions.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ina Eliza G.

Happy with its free version

2019-10-07

I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open.

Pros

I am using this software for e-mail marketing for a project that I am a part of.

Cons

I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
CB S.

Great for mailing a group

2020-02-09

I am currently using Sendpulse for only one portion of my business but I've been pleasantly surprised that the statistics provided have exceeded expectations.

Pros

Ease of setting up an email, many customizable options. The statistics and the ability to maintain different lists is really useful.

Cons

There was a bit of a learning curve for the first email, the inability to create an email campaign from the app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendPulse


Thank you for your review!

Read more
Kapil V.

Simple and result oriented.

2019-04-04

This software provides reasonable number of free credits which helps me to grow my email list.

Pros

The email design editor is full of features to help in creation of beautiful templates for email campaigns.

Cons

Pre loaded email templates are not sufficient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Max D.

SendPulse - GrooveList

2021-08-23

It's been great using this platform. The best Mailchimp's alternative.

Pros

Mail campaigns usability.

Cons

Contact import was a little weird, I had to upload contacts several times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aliaksandr B.

Good Tool for Email marketer

2021-01-27

With a lot of good features and great analytics tools.

Pros

Good pricing plans, nice delivery to recipients, web-push, Viber and SMS delivery.

Cons

For me it is template builder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
César V.

Great product for mailing services

2021-05-04

Overall the experience was great indeed.

Pros

I like most the dashboard, the intuitive menus, the option to duplicate campaigns easily.

Cons

I don't like the subscriptions management. Every single month I have to pay with my credit card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen C.

Great for businesses just starting out

2020-11-19

I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.

Pros

Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following.

Cons

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Stanislav K.

Verified Reviewer

Great mailer

2016-10-18

Convenient service with affordable prices and a good API for integration site.

Pros

Customer support, prices, API

Cons

Improve client side for more performance user interface. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Arun P.

Best Push notification

2019-12-23

Necessary app should required for every website. Used and trusted by huge companies too.

Pros

Provide an Wide range of Marketing solution but i like the most is Push notification as its free and useful.

Cons

Duplicating Campaign in Push notification is missing do need in future which will save time and will focus on there things too.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen O.

One-stop shop for all your digital marketing needs

2019-03-22

It offers features like Automation360 which, as the name suggests, automates many actions on your behalf. The API integration feature is a nice one to have, as I don't want to manually import my thousands of emails from old services.

Pros

Clean, intuitive user interface You can import your mailing list from similar services like MailChimp and GetResponse.

Cons

Not much to say about here, but the API integration and overall experience could still be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Very bad Service

2020-04-29

While we have received official list of conference participants they have blocked our campaign for no reason.

Pros

Only Design Templates, but service is awful.

Cons

Nothing to like at all, they have no understanding of customer satisfaction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric F.

The best service for e-mail marketing

2018-02-26

Pros

I have access to statistics at any time.

Cons

It is necessary to urgently improve the autocompletion of fields and work with the interface. The private office is a whole fortress, where it is not easy to get to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric M.

Good Even Free

2021-06-22

Just good, I've used CC and MC before and I really dig SendPulse.

Pros

The ease of use and the contact management features.

Cons

I haven't really run into one yet but the limitations on the free account are not impacting business at all.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Craige Hardel -.

Decent push notification app for most traffic

2019-11-07

The push notifications deliver well and the interface makes things easy to do.

Pros

Simple onboarding process and easy integration with WordPress.

Cons

Bundled options might be attractive for some but not for those who only want the push notification feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Taquasia P.

Verified Reviewer

Very good service

2016-12-18

It is also extremely useful for campaigns as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Airlines/Aviation company, 1001-5000 employees)

The best online email marketing software to send emails to your customers.

2021-04-28

It helps us to manage our email sending and marketing.

Pros

Creating templates and campaign is very easy to make.

Cons

The price is a little high compared to other software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendPulse


Thank you for your 5-star rating!

Read more
Mike S.

Best Software for Push Notifications

2018-11-21

Pros

I love using this to capture a push notifications subscription base.

Cons

Trying to remove the SendPulse branding buy paying for an account (they offer unlimtied free subscribers) but I haven't been able to get the payment to process yet.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joanna D.

Great tool

2019-05-24

Pros

The program allows me to easily set the headers and images of alerts, as well as view the number of unsubscribing subscribers.

Cons

SendPulse lacks advanced features and the ability to use ready-made templates for SMS distribution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Aniket G.

Very well integrated email and SMS marketing service.

2018-11-22

It is one of my primary source for email marketing. And it is very effective in generating good revenue for my company.

Pros

Its simple user interface and great deliverability makes it one of the best email marketing tool of this industry.

Cons

Sometimes it bothers me when it takes longer time for campaign approval.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more