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SendPulse
Email, web push, SMS, chatbots, CRM on one platform
(34)
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Functionality
4.5
/5
692
Total features
70
7 categories
SendPulse features
Common features of CRM software
Zakaria B.
Airlines/Aviation, 1,001-5,000 employees
Used daily for 2+ years
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The SendPulse experience is out of this world. I've tried a lot of email marketing platforms, but SendPulse is the best. It is simple, professional, and quite trustworthy. You can accomplish email marketing while closing your eyes. All of the other features are fantastic. I strongly advise folks to utilize it at least once to see the difference with their own eyes.
The registration process is quite straightforward, and the verification process is also very simple. We can quickly and simply import and add email addresses. Creating a campaign is a quick and easy process. We can check the email preview and adjust the template without any difficulty. The software's analytics are excellent, and you can learn from which countries, users opened the email and when the link was clicked.
The cost of the subscription is little bit high but the free version is working properly for small projects.
Shoroq M.
Education Management, self-employed
Used monthly for 1-2 years
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The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion. The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went. It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.
The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.
There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.
Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.
Vikas K.
Marketing and Advertising, self-employed
Used daily for less than 6 months
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In one word, Amazing tool for marketers.
I'm using this from 1 month to monetize my push notifications user. It'll really mind blowing. I never thought that I'll earn that much through push notifications. I had only tier 3 traffic push notifications subscribers user.
As I have only tried it's push notifications features and I feel there is not any cons right now.
Thanks for your review!
Ilia B.
Health, Wellness and Fitness, 1-10 employees
Used weekly for less than 6 months
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It's the main tool for me to get all the announcements delivered to my students. The emails are nice-looking, the delivery rate is great
I love how easy it was to set it up, verify the domain etc. The software interface is modern-looking compared to some other mailing services; very easy to create and reuse templates, nice template library to quickly compile a nice-looking email. The dashboard is very informative and nice-looking too.
I didn't have any problems with it, for me it's working perfectly
Eduardo P.
Events Services, 51-200 employees
Used daily for 2+ years
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During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform operated by a team of friendly AI aliens! They offered an out-of-this-world experience with their hyper-personalized communication channels, allowing businesses to connect with customers across the universe through cosmic emails, space-age SMS, and telepathic push notifications. And let's not forget their AI-powered starship chatbot, aptly named AstroBot, who was always ready to navigate marketing conundrums in the blink of a binary eye. It was truly a cosmic marketing adventure that left me starstruck! 🚀🌌😃
The thing I liked most about SendPulse was their super cool mascot, a friendly AI-powered unicorn named Sparkle! It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing!" It added a fun and whimsical touch to the whole marketing experience. Plus, who doesn't love unicorns, right? 🦄😄
One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into the platform. At first, it was cute and motivational, but after a while, it became a bit excessive. I mean, I appreciate the positive vibes, but I'd rather have a streamlined dashboard than a barrage of digital high-fives every time I wanted to get some serious marketing work done! 🙌😄
Gargi P.
Education Management, 51-200 employees
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Smooth experience where all our organization's needs related to emails was fulfilled.
SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans.
The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!).
Verified reviewer
Construction, 11-50 employees
Used daily for 2+ years
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Happy to use such an awesome product.
SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.
Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.
Thank you for your review, happy to hear that you find combination of various tools in one product convenient.
Ina Eliza G.
Insurance, 11-50 employees
Used weekly for 6-12 months
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I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open. When the time will come, I will purchase the paid version.
I am using this software for e-mail marketing for a project that I am a part of. It was recommended to me by somebody who was using it for months already and was happy about it. Once you get used to it (as any software) and you find out how it works, it is very easy to send e-mails. I like that you can save templates and reuse them.
I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)
Nachiket P.
Entertainment, 1-10 employees
Used daily for 2+ years
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Provides wide range of services. Is easy to use. I personally never had a problem using Sendpulse - So I never contacted customer support. OR else I would have rated there customer support as well 😝😊 But surely they might have a good customer support. As they seems very attentive towards their product and services.
No Cons for now. I have used some other services as well. So there is nothing that I missed here. I just wish they include an HTML mail builder with Email Templates.
Thank you for your review. Glad to hear that your experience with SendPulse was excellent.
Nessma E.
Publishing, 1-10 employees
Used weekly for 6-12 months
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It's a very good email marketing service for small lists under 2500 subscribers and for busy marketers who look for better automation. But their delivery rate and spam rate aren't the best out there.
What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.
It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.
Maria L.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.
It would be better if SendPulse had more design tools suitable to the company's style.
Shivang D.
Hospital & Health Care, 51-200 employees
Used weekly for 1-2 years
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We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.
The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.
The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.
Rodrigo A.
Food & Beverages, 51-200 employees
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Price and chatbot features are very good.
Limited Whatsapp Business API on trial test.
César V.
Design, self-employed
Used monthly for 2+ years
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Overall the experience was great indeed.
I like most the dashboard, the intuitive menus, the option to duplicate campaigns easily.
I don't like the subscriptions management. Every single month I have to pay with my credit card. I've tried many times to set up my payment automatically, asked for help with the Sendpulse Team and didn't work out. The payment form has some feedback problems. Some UX fails.
Verified reviewer
Management Consulting, 51-200 employees
Used weekly for less than 6 months
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So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if...
Price Web Interface Email Builder
API Can't use Email Builder emails in the SMTP email interface
Marce P.
Consumer Goods, 1-10 employees
Used weekly for 2+ years
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SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.
Is easy to use, and integration very simple. Works fine.
I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?
Fernando Manoel B.
E-Learning, self-employed
Used daily for 1-2 years
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Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.
The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.
In automations, more functionality can still be added to simplify the flow.
Chilem L.
Hospital & Health Care, 501-1,000 employees
Used weekly for 1-2 years
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thought some small thing I think it need to improved, this is very great platform and worthy a trial
the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.
I think more integations API should be developed, and give more help on this. also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful
Keith Y.
Financial Services, self-employed
Used weekly for 6-12 months
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Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!
I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.
Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.
Thanks for your review, Keith!
Jennifer W.
Hospital & Health Care, 10,001+ employees
Used weekly for 1-2 years
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My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs.
Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers.
The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification.
Kristen C.
Writing and Editing, 1-10 employees
Used weekly for 6-12 months
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I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.
I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following. They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.
It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.
Victor G.
E-Learning, 1-10 employees
Used weekly for 1-2 years
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My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.
I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.
One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.
Zachariah K.
Used other for 1-2 years
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The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers. We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).
The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide. The software allows you to send a huge number of emails (to clean email addresses) with ease. They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself). Their support staff are polite and pretty prompt...
It would be good to have an email cleaner built into the software rather than having to use an external service. I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos
Mario A.
E-Learning, 11-50 employees
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I'm still testing the platform
The price is quite cheap. It's easy to use in some ways.
Maybe a Contacts section with more specific features. More native integrations with other apps and CRM's
Sushil K.
Photography, 201-500 employees
Used daily for 6-12 months
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We have a wonderful experience with SendPulse. It easily allows us to quickly upload and manage our large pool of customer's email addresses so that we can push regular newsletters, and promotional offers, and updates. Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time.
Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.
The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.
Thank you for your review, Sushil. If you want to send test emails, uppi can create a separate list with your team's emails and send to this list first. It's easy to send the same campaign to a different list later.