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SendPulse
4.5
(375)

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Email, web push, SMS and Facebook chatbots on one platform

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(12)

SendPulse Features

Features Summary

Functionality

4.5

/5

375

Total features

60

8 categories

SendPulse features

AB Testing
API
Alerts/Notifications
Auto-Responders
Automated Scheduling
CAN SPAM Compliance
CRM
Campaign Analytics

Common features of CRM software

API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM
Calendar Management
Calendar Sync

Price starts from

0

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

375

Price starts from

0

visit website

Total Features

60

Unique features

  • SMS Marketing

  • Document Management

  • Email Monitoring

  • Client Management

Functionality

4.4

/5

15.4K

Price starts from

0

learn more

Total Features

134

Features in Common

45

Unique features

  • Recommendations

  • Monitoring

  • Activity Tracking

  • Dashboard

Functionality

4.4

/5

5K

Price starts from

50

Per month

visit website

Total Features

103

Features in Common

40

Unique features

  • Lead Verification/Validation

  • Segmentation

  • Lead Distribution

  • Keyword Tracking

Common SendPulse comparisons

SendPulse logo
ActiveCampaign logo
SendPulsevsActiveCampaign
SendPulse logo
Mailchimp logo
SendPulsevsMailchimp

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great email marketing management tool

Reviewed 6 months ago

Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

Pros

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

Cons

In automations, more functionality can still be added to simplify the flow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sendpulse is CRM automation in perfect harmony

Reviewed 2 months ago
Pros

For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.

Cons

So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A worthy EDM serive for you to try

Reviewed 6 months ago

thought some small thing I think it need to improved, this is very great platform and worthy a trial

Pros

the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.

Cons

I think more integations API should be developed, and give more help on this. also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly and easy to use affordable email marketing and management

Reviewed a year ago

The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion. The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went. It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

Pros

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Cons

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

Vendor response

Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great email marketing and SMTP offering

Reviewed a year ago

Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!

Pros

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Cons

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

Vendor response

Thanks for your review, Keith!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for businesses just starting out

Reviewed 2 years ago

I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.

Pros

I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following. They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.

Cons

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SendPulse is one of the most user-friendly email softwares

Reviewed a year ago

Smooth experience where all our organization's needs related to emails was fulfilled.

Pros

SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans.

Cons

The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

Reviewed 4 years ago

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers. We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Pros

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide. The software allows you to send a huge number of emails (to clean email addresses) with ease. They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself). Their support staff are polite and pretty prompt...

Cons

It would be good to have an email cleaner built into the software rather than having to use an external service. I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most useful and effective email marketing solution in the world!

Reviewed 6 months ago

The SendPulse experience is out of this world. I've tried a lot of email marketing platforms, but SendPulse is the best. It is simple, professional, and quite trustworthy. You can accomplish email marketing while closing your eyes. All of the other features are fantastic. I strongly advise folks to utilize it at least once to see the difference with their own eyes.

Pros

The registration process is quite straightforward, and the verification process is also very simple. We can quickly and simply import and add email addresses. Creating a campaign is a quick and easy process. We can check the email preview and adjust the template without any difficulty. The software's analytics are excellent, and you can learn from which countries, users opened the email and when the link was clicked.

Cons

The cost of the subscription is little bit high but the free version is working properly for small projects.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pushing thousands of emails only takes minutes with SendPulse

Reviewed a year ago

We have a wonderful experience with SendPulse. It easily allows us to quickly upload and manage our large pool of customer's email addresses so that we can push regular newsletters, and promotional offers, and updates. Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time.

Pros

Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.

Cons

The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.

Vendor response

Thank you for your review, Sushil. If you want to send test emails, uppi can create a separate list with your team's emails and send to this list first. It's easy to send the same campaign to a different list later.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SendPulse Helps Keeps Subscriber Updated

Reviewed 5 months ago

Happy to use such an awesome product.

Pros

SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.

Cons

Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.

Vendor response

Thank you for your review, happy to hear that you find combination of various tools in one product convenient.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome platform for chatbot deployment

Reviewed a year ago

Customer Relations and support automation.

Pros

The platform is not expensive compared to its rivals. Its easy to create and deploy a chatbot on various platforms including instagram and facebook messenger. The customer support is always ready to help you out.

Cons

The only downside to it is the integrations with other platforms like Google calender. This has been a nightmare especially if you are doing it via webhooks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Good but API is hard work

Reviewed 6 years ago

So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if...

Pros

Price Web Interface Email Builder

Cons

API Can't use Email Builder emails in the SMTP email interface

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good Tool for Email marketer

Reviewed 2 years ago

It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools. It will be great if SendPulse will be better in cold emailing. So, if you want to start with Email marketing, you know what service to use.

Pros

Good pricing plans, nice delivery to recipients, web-push, Viber and SMS delivery.

Cons

For me it is template builder. He is so simple for me. I mean, he looks like for beginners.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Marketing Automation Company

Reviewed 6 months ago

In one line we can say Value for Money

Pros

I like The Sendpulse & it's New Whatsapp Chatbot

Cons

Some integrations are more required & the complete accesses are not given to the customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Use it every day

Reviewed 4 years ago

The ability to send multiple personalized emails and sms message to my whole list or I can segment down to a small group. Very good value.

Pros

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Cons

The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy with its free version

Reviewed 3 years ago

I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open. When the time will come, I will purchase the paid version.

Pros

I am using this software for e-mail marketing for a project that I am a part of. It was recommended to me by somebody who was using it for months already and was happy about it. Once you get used to it (as any software) and you find out how it works, it is very easy to send e-mails. I like that you can save templates and reuse them.

Cons

I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SendPulse is a good universal tool for your marketing

Reviewed 3 years ago
Pros

I like that I can send both my emails and SMS from one app. Moreover, SendPulse provides good Web Push notifications feature. So I do not need to create an account in 3 or more other apps. That is probably the best thing I like about this software.

Cons

I still prefer to use some other email services alongside with SendPulse. Maybe, SendPulse is just not that popular among online marketing community and thus lacks trust. Though, this has nothing to do with its functionality, this is just my personal prejudices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best email services

Reviewed 6 months ago

I have been using third party email services for 10 years now for my marketing and transactional emails through eCommerce software. And SendPulse is the best that I have ever used. I tried many in the past but had to change from time to time due to delivery issues. But once I used SendPulse, I not only using it for myself for last 4 years but also have referred many people who were facing same issues like me. Email services depends upon on delivery time and exact statistics which Sendpulse fulfills without any issue ever.

Pros

Best email delivery time Always land in inbox on all providers Very detailed statistics on each delivery

Cons

I haven't found any con in it and that is why I am using it for last 4+ years.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A very good fit for small business like me

Reviewed a year ago
Pros

Provides wide range of services. Is easy to use. I personally never had a problem using Sendpulse - So I never contacted customer support. OR else I would have rated there customer support as well 😝😊 But surely they might have a good customer support. As they seems very attentive towards their product and services.

Cons

No Cons for now. I have used some other services as well. So there is nothing that I missed here. I just wish they include an HTML mail builder with Email Templates.

Vendor response

Thank you for your review. Glad to hear that your experience with SendPulse was excellent.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best solution for email campaigns

Reviewed 4 months ago

I use Sendpulse to send out our cold email campaigns and lead generation newsletter and it has delivered very good conversion rates which have helped us generate more leads and customers. It has one of the best easy-to-use messaging platforms.

Pros

Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans

Cons

When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for small lists

Reviewed a year ago

It's a very good email marketing service for small lists under 2500 subscribers and for busy marketers who look for better automation. But their delivery rate and spam rate aren't the best out there.

Pros

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.

Cons

It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Automated mailin in a digital assistant

Reviewed a year ago

Automation of mail sending for the users of our software solutions is no longer an issue, and we have the tools for follow up and diagnosis.

Pros

The features we fancy the most are the SMTP mailing service in combination with the email templates. The template editor is simple but rich enough for most purposes. SMTP mail delivery is straightforward with the SMTP mailing API.

Cons

API management of the email templates could be improved, esp. the discovery of the template ids.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Excellent All-In-One Marketing platform with easy to understand interface

Reviewed 3 months ago

Using SendPulse has made our email marketing and CRM much easier. It's a great product for any startup who wants all in one platform with an affordable price

Pros

SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze

Cons

I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No cons of this service

Reviewed 5 years ago

I have been doing e-mail for a long time and sendpulse is the fourth service I use. And this is the most convenient service I've tested, in which I will definitely continue to work. I did not find anything uncomfortable or complicated, everything is intuitively understandable.

Pros

Simple and convenient editor View statistics, click-through, charts Easy management of address books Polite quick support with clear tips Ability to create very beautiful push notifications Dashboard for multiple users

Cons

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.