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SendX Features

Features Summary

Functionality

4.5

/5

30

Total features

86

11 categories

SendX features

AB Testing
API
Abandoned Cart Saver
Access Controls/Permissions
Account Based Marketing
Activity Dashboard
Activity Tracking
Alerts/Notifications

Common features of Customer Experience software

API
Access Controls/Permissions
Alerts/Notifications
CRM
Collaboration Tools
Customer Journey Mapping
Customer Segmentation
Customizable Branding

Price starts from

9.99

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

30

Price starts from

9.99

Per month

learn more

Total Features

86

Unique features

  • Online Forms

  • Survey/Poll Management

  • Lead Notifications

  • Abandoned Cart Saver

Functionality

4.4

/5

15.4K

Price starts from

0

learn more

Total Features

134

Features in Common

58

Unique features

  • Conversion Tracking

  • For iPad Devices

  • Data Import/Export

  • Marketing Calendar

Functionality

4.4

/5

5K

Price starts from

50

Per month

visit website

Total Features

103

Features in Common

59

Unique features

  • For Small Businesses

  • User Management

  • Automated Publishing

  • Social Performance Management

Common SendX comparisons

SendX logo
EngageBay logo
SendXvsEngageBay

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

Reviewed 4 years ago

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Pros

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Cons

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

Vendor response

Thank you for giving SendX an ALL STARS review, Jayarajan! We deeply care customer feedback and a public review like this makes our day! We heard your feedback and SendX now offers 50+ free responsive email templates inside the product :). But, we didn't stop there, we also created the biggest email templates collection for anyone to explore free templates - https://www.sendx.io/ultimate-free-email-template-collection and open sources all our premium templates https://www.sendx.io/email-templates. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Absolutely terrible customer service- DO NOT USE

Reviewed 3 months ago
Pros

I signed up for a monthly subscription as I run a very small business and their price point v. features was appealing.

Cons

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages. I reset my password twice, and still, the problem persisted. I then reached out to customer service who told me that my account was not approved and had been removed. There was ZERO communication about the decision to not approve my account, nor any reason provided AND my money has not been returned. For context, I run a small health and wellness practice and was looking for a system to send out a monthly newsletter, so I don't understand why my account did not pass their "checks". Unprofessional service and terrible customer service. Pay $2/mo more and use a better service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Must use it for automatic email management

Reviewed 4 years ago

Sending email to customers

Pros

Sendx is the best tool available in the market for better and reliable email automation campaigns. This will help you to turn your website visitors users into customers. You can promote your products to your users just with the one click. With the help of drag and drop features, you can design your own custom email template for email campaigns.

Cons

SendX integration with the website is bit complex as proper guidelines are missing. Email tracking options are still need be added.

Vendor response

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great alternative to MailChimp

Reviewed 5 years ago
Pros

I've been using SendX for about 11 months now. Can't speak highly enough about it. I was looking for an alternative to MailChimp - it's easier to use, and with more features. I think most impressively, the support has been excellent. Never waited more than 30 mins for a response, and I've seen a constant stream of quality features added. Really recommend.

Cons

There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

Vendor response

Thank you for giving SendX an ALL STARS review, Steven! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best software for marketing planning

Reviewed 4 years ago

Well thought out product to deliver delightful experience

Pros

The pricing is fair based on the contribution of the software to the growth of the company Training is available to the new users who are yet to familiarise themselves with the software

Cons

Somehow based on the knowledge of the user, it can be tricky a bit to navigate through the software and obtain the required analytics

Vendor response

Thank you for giving SendX an ALL STARS review, James! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Extremely useful for email marketing automation

Reviewed 5 years ago

Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

Pros

I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

Cons

The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

Vendor response

Thank you for giving SendX an ALL STARS review Jitesh! Also, we are deeply thankful to you and the entire Drivezy marketing team that helped us with product feedback constantly. We deeply value customer feedback and a public review like this truly makes our day :) If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SendX-Excellent marketing features and great support

Reviewed a year ago
Pros

Reliable Email marketing tool to run targeted email campaigns. It had advance automation features to trigger emails. We can segment list using customer behavior and retarget them. The pricing is fair.

Cons

Faces issue with email deliverability. No proper Analytics and reporting for email campaigns. Very limited integration with other marketing tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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With SendX everything seems there for a reason, every feature you will need for your business.

Reviewed 5 years ago
Pros

- Drip campaigns; - Triggered automation; - a nice segmentation process that does the job automatically (you just have to setup your conditions); - The new drag-and-drop email editor has so far been a huge thing for me, my emails now look really professional, without spending money to hire a designer to do them for me; - And the support team, they are simply there to help you, sure is a plus when you are like me, a person who doesn't have much experience with email marketing and technical marketing in general.

Cons

The only thing I would add could be more integrations to facilitate my job, sometimes I can use Zapier to bypass this problem, but like I said I am not that savvy so would be nice if they consider this. Apart from the integration thing, I've been having a great experience with the tool so far.

Vendor response

Thank you for giving SendX an ALL STARS review Nuno! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Also, I am happy to inform you that SendX now natively integrates with 25+ software. This along with our public Zapier integration allows you to connect SendX with 1000+ apps. Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Software for Spend Management at one place

Reviewed 9 months ago

it was reasonably okay. Customer support was always available. that was the best part. some features were very easy to use. others were very confusing.

Pros

1. ease of use 2. contact list management 3. drip campaigns

Cons

triggers were tough to understand. could not use them at all. many times our emails did not go but we did not know why. we talked to customer support and they were always available to answer. they supported us really well. they would get back in a few hours. they would consult on phone. very very good support.

Vendor response

Thanks so much for taking the time to leave a review and glad support was able to help you out with your triggers!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It is a very well thought out product and the experience so far has been delightful

Reviewed 5 years ago
Pros

1)Deep API integrations 2). Email Drip sequences for User nurturing and engagement 3). Exhaustive Automation operations 4). Powerful Segment builder 5). Great Email Delivery 6). Exclusion filters in Drip steps

Cons

Reporting could be extensive and easy to extract. Also, many advanced features like Clickview map are not there currently but sit in their pipeline.

Vendor response

Thank you for giving SendX an ALL STARS review Naman! We deeply care customer feedback and a public review like this makes our day! I am happy to inform you that we have revamped our entire reporting module. Reports now show you a world map with details such as opens, clicks, replies amongst other things. If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Amazing.

Reviewed 5 years ago

Customer onboarding and marketing activities are simplified.

Pros

Development and support. The support on issue resolution is great and the developments going on are even better.

Cons

Automation can be improved for better usability and management. The design can be made more catchy as well.

Vendor response

Thank you for giving SendX an ALL STARS review Abhishek! We deeply care customer feedback and a public review like this makes our day! Also, I am happy to inform you that we have revamped our automation module significantly. Do let us know what do you think about it now? If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great EMail Marketing Product for SMBs

Reviewed 6 years ago

Very easy to use. You can get up and run in 15 mins. Lots of themes for onsite widgets and pop-ups. The email marketing automation piece is very straight forward to setup. Email Sequences and Rule-based automation makes it a really powerful combination and you virtually create any type of email sequence you can think of. Also, the free tire makes this a killer offering for any SMB.

Pros

Easy of user and the price point

Cons

Can have more integrations

Vendor response

Thank you for giving SendX an ALL STARS review, Mike! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Truly comprehensive Email Marketing tool

Reviewed 4 years ago

Great support. Great content and handholding. Cant complain.

Pros

Email marketing software space is super crowded but SendX truly stands out with it's pricing and it's continued focus on improving delivery. Be it bulk email or just pure play email automation, SendX has worked really well for us. + Their pricing really hits the sweet spot.

Cons

Haven't really tried rest of the stuff in their package but it just sounds like that's diluting their Email offering

Vendor response

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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'Its Simply Best for Email Marketing'

Reviewed 4 years ago

excellent support, affordable price, overall it is the best

Pros

Support staff of SendX are considerably good, Setting up drip campaigns is very easy also import/export contacts and setup campaigns are extremely easy, training available for new users. i put this software onto the top in my priority list.

Cons

The staff of SendX has done an excellent job in order to build such an amazing platform. some little bugs at times is the only disappointment, while my experience using this software is amazing.