SendX Features

SendX

Affordable Email Marketing Software

4.73/5 (22 reviews)

SendX Feature Summary

  • A/B Testing
  • API
  • Analytics / ROI Tracking
  • Behavior Driven Rules
  • Behavior Tracking
  • Campaign Management
  • Custom Fields
  • Custom Landing Pages
  • Customer Segmentation
  • Drag & Drop Interface
  • Drip Email Marketing
  • Email Marketing
  • Email Tracking
  • Event Triggered Actions
  • Marketing Plan Creation
  • Multivariate Testing
  • Visitor Tracking
  • Web Forms
  • Widgets

Competitor Feature Comparison

A/B Testing
API
Access Control
Activity Management
Activity Tracking
Administrative Reporting
Auto-Responders
Automatic Notifications
Behavior Tracking
CAN SPAM Compliance
Campaign Management
Campaign Planning
Campaign Segmentation
Click Tracking
Contact History
Contact Management
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Templates
Drag & Drop Interface
Drip Marketing
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Response Control
Email Templates
Email Tracking
Event Triggered Actions
Image Library
Landing Page Templates
Lead Capture
Lead Generation
Lead Management
Lead Scoring
Mail Merge
Mailing List Management
Newsletter Management
Referral Source Tracking
Sales Reporting
Social Media Integration
Task Management
Third Party Integration
To-Do List
Visitor Tracking
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App
A/B Testing
API
Access Control
Activity Management
Activity Tracking
Administrative Reporting
Auto-Responders
Automatic Notifications
Behavior Tracking
CAN SPAM Compliance
Campaign Management
Campaign Planning
Campaign Segmentation
Click Tracking
Contact History
Contact Management
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Templates
Drag & Drop Interface
Drip Marketing
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Response Control
Email Templates
Email Tracking
Event Triggered Actions
Image Library
Landing Page Templates
Lead Capture
Lead Generation
Lead Management
Lead Scoring
Mail Merge
Mailing List Management
Newsletter Management
Referral Source Tracking
Sales Reporting
Social Media Integration
Task Management
Third Party Integration
To-Do List
Visitor Tracking
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App
A/B Testing
API
Access Control
Activity Management
Activity Tracking
Administrative Reporting
Auto-Responders
Automatic Notifications
Behavior Tracking
CAN SPAM Compliance
Campaign Management
Campaign Planning
Campaign Segmentation
Click Tracking
Contact History
Contact Management
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Templates
Drag & Drop Interface
Drip Marketing
Email Distribution
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Response Control
Email Templates
Email Tracking
Event Triggered Actions
Image Library
Landing Page Templates
Lead Capture
Lead Generation
Lead Management
Lead Scoring
Mail Merge
Mailing List Management
Newsletter Management
Referral Source Tracking
Sales Reporting
Social Media Integration
Task Management
Third Party Integration
To-Do List
Visitor Tracking
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App

SendX Feature Reviews

22 reviewers had the following to say about SendX's features:

Jon Buchan

Superb experience. Awesome support. Great piece of kit.

2017-12-21

Increased efficiency Improved email marketing campaigns (more sophisticated) Increased sales from better email marketing campaigns

Pros

It's enabled me to plan my product launches better and create more sophisticated email marketing campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thanks for the thumbs up and vote of confidence Jon! Means a lot :)

Read more
Jitesh Dugar

Extremely useful for email marketing automation

2017-09-14

Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly.

Pros

Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns.

Cons

But, the team is extremely proactive at resolving those when reported.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review Jitesh! Also, we are deeply thankful to you and the entire Drivezy marketing team that helped us with product feedback constantly.

We deeply value customer feedback and a public review like this truly makes our day :)

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Nikhil Saraf

So far we have been pretty happy with the service and the speed with which the product is evolving.

2017-09-25

Pros

The drag & drop editor and list segmenting features are easy to use and great.

Cons

For a mailing service, there should be only one paid plan and campaigns should auto save while creation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review, Nikhil!

We deeply care customer feedback and a public review like this makes our day!

We keep experimenting with our pricing plans. As for now, we have two plans but the base plan includes almost all the features (as recommend in your reviews). Hope this helps :)

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Anonymous
(Computer Software company, 501-1000 employees)

Must use it for automatic email management

2018-06-28

Sending email to customers

Pros

With the help of drag and drop features, you can design your own custom email template for email campaigns.

Cons

SendX integration with the website is bit complex as proper guidelines are missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review!

We deeply care customer feedback and a public review like this makes our day!

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Nuno Miguel

With SendX everything seems there for a reason, every feature you will need for your business.

2017-09-12

Pros

- Drip campaigns; - Triggered automation; - a nice segmentation process that does the job automatically (you just have to setup your conditions); - The new drag-and-drop email editor has so far been a huge thing for me, my emails now look really professional, without spending money to hire a designer to do them for me; - And the support team, they are simply there to help you, sure is a plus when you are like me, a person who doesn't have much experience with email marketing and technical marketing in general.

Cons

The only thing I would add could be more integrations to facilitate my job, sometimes I can use Zapier to bypass this problem, but like I said I am not that savvy so would be nice if they consider this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review Nuno! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Also, I am happy to inform you that SendX now natively integrates with 25+ software. This along with our public Zapier integration allows you to connect SendX with 1000+ apps.

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Jayarajan Jai

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

2018-03-30

I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Pros

I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Cons

Can increase the no. of templates of both email campaigns and landing pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review, Jayarajan!

We deeply care customer feedback and a public review like this makes our day!

We heard your feedback and SendX now offers 50+ free responsive email templates inside the product :).

But, we didn't stop there, we also created the biggest email templates collection for anyone to explore free templates - https://www.sendx.io/ultimate-free-email-template-collection and open sources all our premium templates https://www.sendx.io/email-templates.

Hope this helps :)

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Abhishek Dorik

Amazing.

2017-09-15

Customer onboarding and marketing activities are simplified.

Pros

Development and support. The support on issue resolution is great and the developments going on are even better.

Cons

Automation can be improved for better usability and management. The design can be made more catchy as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review Abhishek! We deeply care customer feedback and a public review like this makes our day!

Also, I am happy to inform you that we have revamped our automation module significantly. Do let us know what do you think about it now?

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .


Thanks again,
Team SendX.
https://www.sendx.io

Read more
Naman Gup

It is a very well thought out product and the experience so far has been delightful

2017-09-18

Pros

Email Drip sequences for User nurturing and engagement 3).

Cons

Reporting could be extensive and easy to extract.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review Naman! We deeply care customer feedback and a public review like this makes our day!

I am happy to inform you that we have revamped our entire reporting module. Reports now show you a world map with details such as opens, clicks, replies amongst other things.

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .


Thanks again,
Team SendX.
https://www.sendx.io

Read more
Valerio Piselli

Very easy

2018-01-31

SendX is pretty simple to use, anyone who doesn't have much experience with email marketing can use it.

Pros

It has a very simple drag-and-drop interface that allows you to create a very fast email.

Cons

Maybe for people who do not send many emails it would be good to have a cheaper or perhaps free plan; something like an introductory plan for small businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for your feedback, Valerio.

We deeply care customer feedback and a public review like this helps us improve the product and the overall experience.

As of today, we do not offer a free plan, however, we do have 14 days free trial. Also, we have recently reduced our pricing making SendX much more affordable for everyone. Hope this helps :)

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
talha aijaz

'Its Simply Best for Email Marketing'

2019-03-21

excellent support, affordable price, overall it is the best

Pros

Support staff of SendX are considerably good, Setting up drip campaigns is very easy also import/export contacts and setup campaigns are extremely easy, training available for new users. i put this software onto the top in my priority list.

Cons

The staff of SendX has done an excellent job in order to build such an amazing platform. some little bugs at times is the only disappointment, while my experience using this software is amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Arpit Jain

We migrated from an in-house marketing system to SendX. The experience so far has been amazing.

2017-09-14

Pros

Easy to use APIs B). Amazon SES integration C). 1st class Drip automation support D).

Cons

UI is not as user friendly as expected. B). A few more features may be required to cover all scenarios.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review Arpit! We deeply care customer feedback and a public review like this makes our day.

Also, I am happy to inform you that we have significantly improved our APP UI making SendX one of the easiest to use email marketing software out there. Do let us know what do you think now :)

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Ashley Cowan

Very cost effective, good customer support and all in one tools.

2017-09-13

For start ups, every separate marketing tool costs a fortune.

Pros

I get to use numerous tools such as drip campaigns, email sign ups, email lists and pop up boxes to name but a few.

Cons

Having to use the SendX brand on my sign up forms when I'm already paying the company to use their product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review Ashley! We deeply care customer feedback and a public review like this makes our day!

Also, I am happy to inform you that we have significantly improved our branding in the signup forms making the sign-up forms look even better :)

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Manan Shah

Goodbye Mailchimp, Hello sendx!

2019-05-10

Pros

Migrating was smooth and started our campaigns through sendx.

Cons

Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ahsen Majid

User friendly and great customer support

2018-12-18

We're emailing a small opt in group to fill a form

Pros

We're using this for small opt-in campaigns. Looking really good so far, and the customer support is excellent!

Cons

nothing stands out at the moment, but if I had to nitpick i'd say they can do a better job of making things easier for first time users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review Ahsen! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Mike Benedict

Great EMail Marketing Product for SMBs

2017-01-05

Lots of themes for onsite widgets and pop-ups. The email marketing automation piece is very straight forward to setup.

Pros

Easy of user and the price point

Cons

Can have more integrations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering SendX

Start with a free plan and try it out yourself.

Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review, Mike!

We deeply care customer feedback and a public review like this makes our day!

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Muhammad abu bakar

Costly but effective

2019-03-17

we had expanded our business through SendX e-mail marketing

Pros

SendX is the most effective e-mail marketing software and it helps us in making our website visitors our clients and it have a brilliant drag and drop option and you will get all the things related to e-mail marketing in it

Cons

The only issue is it's price it is costly but if you can afford it go for at

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Truly comprehensive Email Marketing tool

2018-12-15

Great content and handholding.

Pros

Email marketing software space is super crowded but SendX truly stands out with it's pricing and it's continued focus on improving delivery.

Cons

Haven't really tried rest of the stuff in their package but it just sounds like that's diluting their Email offering

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review!

We deeply care customer feedback and a public review like this makes our day!

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

A decent email marketing software

2018-12-13

If you can afford it, go for it.

Pros

I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

Cons

When compared with other email marketing software, you'd realize that SendX is way too expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for taking the time out to review SendX.

We deeply care customer feedback and a public review like this helps us improve our product and service.

We heard your feedback and have reduced our pricing significantly. The pricing starts at $9.99/ month OR 7.49 /month (paid annually). You can check the latest pricing here - https://www.sendx.io/pricing.

Hope this helps :)

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
James Omollo

Best software for marketing planning

2018-05-28

Well thought out product to deliver delightful experience

Pros

The pricing is fair based on the contribution of the software to the growth of the company Training is available to the new users who are yet to familiarise themselves with the software

Cons

Somehow based on the knowledge of the user, it can be tricky a bit to navigate through the software and obtain the required analytics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review, James!

We deeply care customer feedback and a public review like this makes our day!

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Boyan Moskov

Easy to use yet very Powerful Email Marketing Software

2019-04-18

Pros

- Advanced automations - Ease of use - The best 24/7 Customer Support I've seen so far - Great Delivery

Cons

Although SendX is very easy to use, maybe the design of the administration side could be done better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven Kryger

A great alternative to MailChimp

2017-09-19

Pros

I was looking for an alternative to MailChimp - it's easier to use, and with more features.

Cons

There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SendX


Thank you for giving SendX an ALL STARS review, Steven!

We deeply care customer feedback and a public review like this makes our day!

If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io .

Thanks again,
Team SendX.
https://www.sendx.io

Read more
Christian Iannucci

***I used Sendx for 6 months and this is a real review.****

2020-01-16

It was a poor customer experience during the 6 months I used the software and I regret spending countless hours setting up the automations just to save $20 a month on Mailchimp.

Pros

-This software has great potential and I likely was an early user but they still need time to get the kinks out.

Cons

This was very frustrating when you are trying to fix an issue in the moment. -Email delivery to our customers was 20% or less.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more