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Lead Gen & CRM (formerly SharpSpring) Logo

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Lead Gen & CRM (formerly SharpSpring) Pricing, Features, Reviews and Alternatives

Lead Gen & CRM (formerly SharpSpring) FAQs

Q. What type of pricing plans does Lead Gen & CRM (formerly SharpSpring) offer?

Lead Gen & CRM (formerly SharpSpring) has the following pricing plans:
Starting from: $449.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Lead Gen & CRM (formerly SharpSpring)?

Lead Gen & CRM (formerly SharpSpring) has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Lead Gen & CRM (formerly SharpSpring) support?

Lead Gen & CRM (formerly SharpSpring) supports the following languages:
Spanish, English, Turkish, French, Dutch, Portuguese, Italian, German


Q. Does Lead Gen & CRM (formerly SharpSpring) support mobile devices?

Lead Gen & CRM (formerly SharpSpring) supports the following devices:
Android, iPad, iPhone


Q. Does Lead Gen & CRM (formerly SharpSpring) offer an API?

Yes, Lead Gen & CRM (formerly SharpSpring) has an API available for use.


Q. What other apps does Lead Gen & CRM (formerly SharpSpring) integrate with?

Lead Gen & CRM (formerly SharpSpring) integrates with the following applications:
Vtiger CRM, Wufoo, Zenkit, InsideView, Kommo, Constant Contact, Groove, Drupal, Workbooks, Adobe Commerce, Interaction Studio, WooCommerce, PayPal, Google Analytics 360, YouCanBook.me, Todoist, Aircall, Dropbox Business, Webex Suite, Zoho CRM, Insightly, HappyFox Help Desk, FullContact, UserVoice, Formstack Forms, 123FormBuilder, Sumo, vBulletin, Saasu, PrestaShop, Zapier, Zoho Connect, QuickBooks Online Advanced, Instapage, LeadMaster, Gmail, Dealer.com, Myphoner, Klipfolio, Unbounce, Teamleader, Litmus, UserEcho, Zoho Books, Pipedrive, FreshBooks, Teamwork Desk, Pipeline CRM, Agile CRM, Alchemer, Efficy CRM, Geckoboard, Content Hub, Acuity Scheduling, WordPress, LiveAgent, Freshdesk, Contactually, Twitter/X, Gravity Forms, Help Scout, Stripe, Jotform, Jimdo, Salesforce Sales Cloud, Sendible, SugarCRM, Elcom CMS, Close, Squarespace, SendGrid, Wistia, Concrete CMS, Livestorm, Slack, Google Contacts, Getsitecontrol, GoTo Meeting, Typeform, Dotdigital, Google Ads, Basecamp, noCRM.io, Connexys Recruiting Software, Weebly, 1CRM, Pipeliner CRM, Zendesk Sell, OnePageCRM, Eventbrite, Meta for Business, NationBuilder, ClickTime, QuickBooks Online, SurveyMonkey, Wisepops, mailparser.io, Google Calendar, Bitrix24, Accelo, Direct Mail, Mailchimp, Wrike, Joomla, AB Tasty, Viddler, ProjectManager.com, Webtrends, Intercom, BigCommerce, Operations Hub, VWO Testing, Shopify, Zendesk Suite


Q. What level of support does Lead Gen & CRM (formerly SharpSpring) offer?

Lead Gen & CRM (formerly SharpSpring) offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

Lead Gen & CRM (formerly SharpSpring) product overview

Price starts from

449

Per month

Flat Rate

What is Lead Gen & CRM (formerly SharpSpring)?

Constant Contact Lead Gen & CRM (formerly SharpSpring) is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. Our tools are designed to help you attract the right leads, nurture them with personalized content, and grow your business with better conversion.

Key benefits of using Lead Gen & CRM (formerly SharpSpring)

Email Marketing
- Drive traffic and sales with the ability to create, send and track full email campaigns.

Social Marketing
- Meet customers where they are with the ability to manage all of your social accounts in one place.

Automation
- Get more done with less effort with the ability to schedule tasks to launch automatically.

CRM
- Understand your customers like never before with the advanced tools to help you see the full picture.

Analytics
- Grow faster with detailed analytics that show you what’s working and where you can improve

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Webinars
Live Online
Videos

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Lead Gen & CRM (formerly SharpSpring) pricing information

Value for money

4.6

/5

763

Starting from

449

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lead Gen & CRM (formerly SharpSpring) features

Functionality

4.4

/5

763

Total features

101

14 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Branding

Lead Gen & CRM (formerly SharpSpring) users reviews

Overall Rating

4.6

/5

763

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.02/10
Rating distribution

5

4

3

2

1

533

171

37

7

15

Pros
Not only is it affordable for a small agency like mine, who works with small businesses, but it's extremely powerful, and capable of executing any strategy my team or my clients require.
I love the ease of use, interface, but most importantly all of Sharpspring employees, and how quickly they respond with tips, ideas, and help with support.
This allows us to better understand and track our users and help determined the best platforms to promote our campaigns.
Cons
The constant failure of the system, the automations fail. They are not fixing the bugs.
Their billing platform is absolutely ridiculous. They bill your clients directly, and not the agency using the platform saying that the client is the end user, not the agency managing the account.
We are now remarketing to leads that were missed during the initial buying cycle and reclaiming that lost revenue on top of increasing our close rate on new clients.
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Max P.

Director of Marketing Technology

Marketing and Advertising, 11-50 employees

Review source

Overall Rating

Great Marketing Automation Software Alternative for Agencies

Reviewed 3 years ago

Transcript

Max P.: My name is Max. I'm a Director of Marketing Technology. For SharpSpring, I give it a four out...

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Michael N.

Consultant

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Sharpspring for the win--Top quality marketing software for a decent price

Reviewed 4 years ago

Transcript

Michael N.: Hi, I'm Mike. I'm the owner of my own digital marketing agency, and I give SharpSpring a...

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Andrew M.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Enterprise-level Marketing Automation + Integrated CRM Platform

Reviewed 4 years ago

SharpSpring has saved us time and money by bringing together everything we need internally, as well as the needs of our clients, into one platform. Having the ability to dedicate time to only leads that truly show an interest in working with us, as well as, to see that interest with the click of a button is amazing.

Pros

SharpSpring is a game-changer! Getting an all-in-one platform that allows us to go from capturing lead information and behavior all the way through to identifying qualified leads through marketing campaigns is amazing. Having one place for marketing emails, landing pages, social media, blogging, meetings, video chats, and more is almost unheard of. Match that with a really robust CRM that tracks leads, beautifully outlines the life of a lead, and allows you to easily manage the sales pipeline and one-on-one engagements with pre-qualified leads with lead scoring is amazing.

Cons

Seriously, there isn't much negative to say about this platform. The onboarding was amazing, the self-guided trainings were awesome, it's a great platform. The only downside is it's not as "pretty" as some platform, but hey, I'd rather have a functioning product helping me make more money and something pretty to look at.

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Jordan V.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My life would have been way easier if I would have switched to SharpSpring sooner.

Reviewed 4 years ago

The sales team was great. You could tell they cared about more than just making the sale. They wanted to make sure that SharpSpring was the correct product for us. The onboarding process was super thorough and allowed us to get to know the product well before we dove in. Support is super responsive and incredibly quick. We've never waited more than a day for anything to get resolved. We have all of the tools we need to help our clients grow at a price point that you can't beat.

Pros

We love the automation and the social media calendar for planning and execution. The workflows have allowed us to communicate more efficiently and the personas more personally.

Cons

Some of the features aren't very intuitive and are a little clunky. You can tell that the dev. team is still working some kinks out.

MM
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Manuel M.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I am trying to recover 2k contacts lost in their CRM.

Reviewed 4 years ago

They are more interested in the revenue for the shareholders saying that the new function will bring more income, but that's a lie. Because not all agencies or business have access to those new features. So they increase the price to everyone and then show the increase in price as success of the new feature.

Pros

The only reason to be on sharpspring is because the lower price compare to hubspot.

Cons

The lack of support, they don't care your problems. 1.- On February 28, 2020 they erase 2,154 contacts from the CRM of one of my clients and they don't solve the problem, the only justification they have is that their system doesn't allow massive deletion of contacts. 2.- The price increment of 45% to their agencies because the new features only available in US, so all the other agencies have to pay more even if you are not allowed to get those features. 3.- The constant failure of the system, the automations fail. They are not fixing the bugs.

Vendor response

Hi Manuel, Thanks for sharing your feedback with us. We've reached out to gather additional feedback and we hope to hear from you. We know our pricing is important to how partners generate revenue, and before the recent increase, SharpSpring hadn't raised prices since 2018. There was a 30-day notice before the price increase. We were sorry to hear the feedback on our CRM. We value working together with our partners on solutions when an issue arises. Our support team worked with you and discovered that you had duplicate contacts and you did not lose contacts. We hope to continue working closely with you to improve your experience with SharpSpring. If you'd be open to sharing any additional feedback please email us at feedback@sharpspring.com.

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Dwight Z.

Internet, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Well-Thought Out Tool That Can Drive Your Business

Reviewed 4 years ago

Positive. We like the tool and have onboard three other customers already in 3 months. We see this as a positive engagement tool to offer with our services as an agency.

Pros

Onboarding and set-up guidance. They help during a window of time however, there is a lot required to get you up and going. They refer often to the EDU and Classroom hours for help. This actually helps but you should anticipate 30-60 days with your current schedule to be up and running. Validation of leads, the assignment from leads to opportunities and the lead scoring, with automation helps salespeople...

Cons

Onboarding and set-up. We underestimated all that would be needed to get this up and going and likely they know the challenges a company can face. I'd imagine that hinders sales but they should really let a user know the team and tasks to consider/ required based on the company size.

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Florian B.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product, Outstanding Service

Reviewed 4 years ago
Pros

SharpSpring provides all necessary features for successful marketing automation while being affordable.

Cons

The Visitor ID system is not working outside of the US. I am based in Europe.

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