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Lead Gen & CRM (formerly SharpSpring) Pricing, Features, Reviews and Alternatives
Lead Gen & CRM (formerly SharpSpring) FAQs
Q. Who are the typical users of Lead Gen & CRM (formerly SharpSpring)?
Q. What languages does Lead Gen & CRM (formerly SharpSpring) support?
Q. Does Lead Gen & CRM (formerly SharpSpring) support mobile devices?
Q. Does Lead Gen & CRM (formerly SharpSpring) offer an API?
Q. What other apps does Lead Gen & CRM (formerly SharpSpring) integrate with?
Lead Gen & CRM (formerly SharpSpring) integrates with the following applications:
Vtiger CRM, Wufoo, Zenkit, InsideView, Kommo, Constant Contact, Groove, Drupal, Workbooks, Adobe Commerce, Interaction Studio, WooCommerce, PayPal, Google Analytics 360, YouCanBook.me, Todoist, Aircall, Dropbox Business, Webex, Zoho CRM, Insightly, HappyFox Help Desk, FullContact, UserVoice, Formstack Forms, 123FormBuilder, Sumo, vBulletin, Saasu, PrestaShop, Zapier, Zoho Connect, QuickBooks Online Advanced, Instapage, LeadMaster, Gmail, Dealer.com, Myphoner, Klipfolio, Unbounce, Teamleader, Litmus, UserEcho, Zoho Books, Pipedrive, FreshBooks, Teamwork Desk, Pipeline CRM, Agile CRM, Alchemer, Efficy CRM, Geckoboard, Content Hub, Acuity Scheduling, WordPress, LiveAgent, Freshdesk, Contactually, Twitter, Gravity Forms, Help Scout, Stripe, Jotform, Jimdo, Salesforce Sales Cloud, Sendible, SugarCRM, Elcom CMS, Close, Squarespace, SendGrid, Wistia, Concrete CMS, Livestorm, Slack, Google Contacts, GetSiteControl, GoTo Meeting, Typeform, Dotdigital, Google Ads, Basecamp, noCRM.io, Connexys Recruiting Software, Weebly, 1CRM, Pipeliner CRM, Zendesk Sell, OnePageCRM, Eventbrite, Meta for Business, NationBuilder, ClickTime, Quickbooks Online, SurveyMonkey, Wisepops, mailparser.io, Google Calendar, Bitrix24, Accelo, Direct Mail, Mailchimp, Wrike, Joomla, AB Tasty, Viddler, ProjectManager.com, Webtrends, Intercom, BigCommerce, Operations Hub, VWO Testing, Shopify, Zendesk Suite
Lead Gen & CRM (formerly SharpSpring) product overview
What is Lead Gen & CRM (formerly SharpSpring)?
Constant Contact Lead Gen & CRM (formerly SharpSpring) is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. Our tools are designed to help you attract the right leads, nurture them with personalized content, and grow your business with better conversion.
Key benefits of using Lead Gen & CRM (formerly SharpSpring)
- Drive traffic and sales with the ability to create, send and track full email campaigns.
Social Marketing
- Meet customers where they are with the ability to manage all of your social accounts in one place.
Automation
- Get more done with less effort with the ability to schedule tasks to launch automatically.
CRM
- Understand your customers like never before with the advanced tools to help you see the full picture.
Analytics
- Grow faster with detailed analytics that show you what’s working and where you can improve
Typical customers
Platforms supported
Support options
Training options
Not sure about Lead Gen & CRM (formerly SharpSpring)? Compare it with a popular alternative
Lead Gen & CRM (formerly SharpSpring)
Starting from
449
Per month
Flat Rate
Starting from
39
/user
Per month
Lead Gen & CRM (formerly SharpSpring) pricing information
Value for money
4.7
/5
757
Starting from
449
Per month
Flat Rate
Pricing options
Value for money contenders
Lead Gen & CRM (formerly SharpSpring) features
Functionality
4.4
/5
757
Total features
104
14 categories
Most valued features by users
Functionality contenders
Lead Gen & CRM (formerly SharpSpring) users reviews
Overall Rating
4.6
/5
757
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.03/10
531
167
38
7
14
Overall rating contenders
Michael N.
Consultant
Marketing and Advertising, 1-10 employees
Review source
Transcript
Michael N.: Hi, I'm Mike. I'm the owner of my own digital marketing agency, and I give SharpSpring a...
Max P.
Director of Marketing Technology
Marketing and Advertising, 11-50 employees
Review source
Transcript
Max P.: My name is Max. I'm a Director of Marketing Technology. For SharpSpring, I give it a four out...
Florian B.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
SharpSpring provides all necessary features for successful marketing automation while being affordable.
The Visitor ID system is not working outside of the US. I am based in Europe.
Mike K.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
Review source
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We use this software for the "marketing automation" catch leads and convert them to customers (for us but also our custumers). I have been using other tools and they tend to be FAR to big and overwhelming. So my experience is that i can easy train others to use SharpSpring and let marketing and sales work together in the tool and with the tool.
- Price - Easy of use - Easy to implement and learn - Fast support - Active community and many updates - Possible to have skype calls and team sessions with SharpSpring to spar.
- The Social Media part in the software is not optimal, we still use other software next to it. - CRM feature is small, great for small companies, but bigger ones can come short.
Chris F.
Logistics and Supply Chain, 11-50 employees
Used daily for less than 6 months
Review source
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Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.
Marketing automation features are very helpful.
- There is no escalation process for customer support requests that are above a customer support reps expertise - Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and...
Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at feedback@sharpspring.com.
Matt A.
Biotechnology, 11-50 employees
Used daily for 1-2 years
Review source
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Once we hired an outside support person who had to learn the system from ground zero, the system became very useful. Companies
Lots of options for the price tag. More marketing automation than what we originally thought this would bring.
SharpSpring simply did not have enough support people to assist in the start up of the system.
Dwight Z.
Internet, 11-50 employees
Used daily for less than 6 months
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Positive. We like the tool and have onboard three other customers already in 3 months. We see this as a positive engagement tool to offer with our services as an agency.
Onboarding and set-up guidance. They help during a window of time however, there is a lot required to get you up and going. They refer often to the EDU and Classroom hours for help. This actually helps but you should anticipate 30-60 days with your current schedule to be up and running. Validation of leads, the assignment from leads to opportunities and the lead scoring, with automation helps salespeople...
Onboarding and set-up. We underestimated all that would be needed to get this up and going and likely they know the challenges a company can face. I'd imagine that hinders sales but they should really let a user know the team and tasks to consider/ required based on the company size.
Common Lead Gen & CRM (formerly SharpSpring) comparisons
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