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SharpSpring vs ALMA Chatbot Comparison

Overview

Category Leaders

SharpSpring, an affordable marketing automation alternative to HubSpot and Marketo, specializes in lead generation and customer...

ALMA Chatbot is a web-based chatbot tool that can be used to capture leads, gather contact information, provide information...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$399/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

475

154

34

6

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

(4)

5

4

3

2

1

3

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has all the robust features of competitors but I think easier to use and you can easily integrate with websites. Also, It is very agency friendly and the customer support is great.
It has great templates which allow you to create emails that look great and are functional sales tools. There are also great automation tools for drip campaigns and re-targeting.
I recently tied my calendar into my signature to improve the meeting functionality offered to prospects/clients. The FAQs and video help are incredibly useful and customer service is fantastic.

Pros

Not enoughreviews yet

Cons

Visitor ID: This really sucks, they cant ban ISP's from their side, no country wise traffic, this is really a useless feature.
I disliked little about the software, and only heard complaints that were minor, such as, bringing back a coders view for the emails templates.
I highly dislike the recent shift in having clients pay for their own accounts with separate billing.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features114
  • A/B Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automatic Lead Distribution
  • Behavior Analytics
  • Behavior Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Tracking
  • Event Triggered Actions
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Graphical Workflow Editor
  • Image Library
  • Intent Recognition
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • List Management
  • Live Chat
  • Machine Learning
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Language
  • Multiple Data Sources
  • Multiple User Accounts
  • Multivariate Testing
  • Natural Language Processing
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Pre-Configured Bot
  • Predictive Analytics
  • Preview Functionality
  • Process/Workflow Automation
  • Promotions Management
  • Prospecting Tools
  • Question Branching
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Conversations
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • Sales Reports
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Source Tracking
  • Subscription Management
  • Task Management
  • Template Management
  • Third Party Integrations
  • Unsubscribe Database
  • Video Conferencing
  • Virtual Personal Assistant (VPA)
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features31
  • A/B Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automatic Lead Distribution
  • Behavior Analytics
  • Behavior Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Tracking
  • Event Triggered Actions
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Graphical Workflow Editor
  • Image Library
  • Intent Recognition
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • List Management
  • Live Chat
  • Machine Learning
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Language
  • Multiple Data Sources
  • Multiple User Accounts
  • Multivariate Testing
  • Natural Language Processing
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Pre-Configured Bot
  • Predictive Analytics
  • Preview Functionality
  • Process/Workflow Automation
  • Promotions Management
  • Prospecting Tools
  • Question Branching
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Conversations
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • Sales Reports
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Source Tracking
  • Subscription Management
  • Task Management
  • Template Management
  • Third Party Integrations
  • Unsubscribe Database
  • Video Conferencing
  • Virtual Personal Assistant (VPA)
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations155
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations1
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SharpSpring vs. ALMA Chatbot

See how SharpSpring and ALMA Chatbot stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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