SharpSpring Features List

SharpSpring

Affordable marketing automation for all business sizes

4.34/5 (212 reviews)

SharpSpring Feature Summary

  • Auto-Responders
  • Campaign Segmentation
  • Chat
  • CRM Integration
  • Custom Forms
  • Customer Segmentation
  • Customizable Templates
  • A/B Testing
  • Open API
  • Email Templates
  • Email Tracking
  • Lead Capture
  • Lead Generation
  • Lead Scoring
  • Real Time Reporting
  • Visitor Tracking
  • Web Forms
  • Third-Party Integrations
  • Activity Logging
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Business Analysis
  • Client Database
  • Contact Database
  • Contact History
  • Content Library
  • Conversion Tracking
  • Customer Analysis
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Branding
  • Data Filtering
  • Shopping Cart Integration
  • Email Distribution
  • Email Integration
  • Event Tracking
  • Forms Management
  • Lead Distribution
  • Multi-Company
  • Multiple User Accounts
  • Multi-Country
  • Multiple Data Sources
  • Pipeline Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Recurring Tasks
  • Rules Engine
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Single Sign On
  • Tracking Features
  • Dashboard Creation
  • Content Repository
  • Email Monitoring
  • Custom Landing Pages
  • WYSIWYG Editor
  • Landing Page Templates
  • Behavior-Based tracking
  • ROI Analytics
  • WYSIWYG Email Editor
  • Template Management
  • WYSIWG Email Designer, Landing Page Builder, Dynamic Forms
  • Email Marketing
  • Event Triggered Email
  • Scheduled Emails
  • Custom Fields
  • Drag & Drop Interface
  • Preview Functionality
  • Dynamic Lists
  • Email & Text Alerts
  • Multiple device recognition & tracking
  • Click-Through Tracking
  • Visitor Targeting
  • Unsubscribe Database
  • Real Time Monitoring
  • Pipeline Reports
  • Multi-Channel Marketing
  • Market Segmentation
  • Image Library
  • Event Triggered Actions
  • Drip Email Marketing
  • Data Import/Export
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Management
  • Multi-Campaign
  • Campaign Planning
  • Automatic Lead Distribution
  • Visual Workflow Builder
  • Workflow Management
  • Activity Dashboard
  • Social Media Integration
  • Social Media Marketing
  • Social Media Management, Content Calendar
  • CRM, Pipeline Management, Lead Scoring

Marketing Feature Comparison

Most popular features of all Marketing apps

A/B Testing (129 other apps)
API (343 other apps)
Activity Dashboard (182 other apps)
Campaign Analysis (163 other apps)
Campaign Management (143 other apps)
Content Management (135 other apps)
Customizable Branding (161 other apps)
Customizable Templates (162 other apps)
Data Import/Export (120 other apps)
Drag & Drop Interface (169 other apps)
Engagement Analytics (142 other apps)
Monitoring (154 other apps)
Multi-Channel Marketing (133 other apps)
Real Time Analytics (125 other apps)
Real Time Data (115 other apps)
Reporting & Statistics (168 other apps)
Social Media Integration (188 other apps)
Social Network Marketing (127 other apps)
Tagging (129 other apps)
Third Party Integration (169 other apps)

Competitor Feature Comparison

A/B Testing
API
Activity Dashboard
Activity Tracking
Auto-Responders
Automatic Device Recognition
Automatic Lead Distribution
Automatic Notifications
Automatic Reminders
Behavior Tracking
Bounce Tracking
Business Analysis
CRM Integration
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Click-Through Tracking
Contact Database
Contact History
Content Library
Content Repository
Conversion Tracking
Custom Fields
Custom Forms
Custom Landing Pages
Customer Accounts
Customer Analysis
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Templates
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Delivery Tracking
Drag & Drop Interface
Drip Email Marketing
Email Alerts
Email Distribution
Email Integration
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Analytics
Event Tracking
Event Triggered Actions
Event Triggered Email
Filtered Views
Forms Management
Graphical Workflow Editor
Image Library
Landing Page Templates
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Scoring
Mailing List Management
Market Segmentation
Multi-Campaign
Multi-Channel Marketing
Multi-Company
Multi-Country
Multiple Data Sources
Multiple User Accounts
Permission Management
Pipeline Management
Pipeline Reports
Preview Functionality
Prioritizing
Prospecting Tools
ROI Analytics
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Recurring Tasks
Reporting & Statistics
Rules-Based Workflow
SEO Management
Sales Analytics
Sales Reporting
Sales Tracking
Scheduled Emails
Single Sign On
Social Media Integration
Social Network Marketing
Template Management
Third Party Integration
Tracking Features
Trend Analysis
Unsubscribe Database
Visitor Targeting
Visitor Tracking
WYSIWYG Editor
Web Forms
Workflow Management
eCommerce Integration
Learn moreCompare App
A/B Testing
API
Activity Dashboard
Activity Tracking
Auto-Responders
Automatic Device Recognition
Automatic Lead Distribution
Automatic Notifications
Automatic Reminders
Behavior Tracking
Bounce Tracking
Business Analysis
CRM Integration
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Click-Through Tracking
Contact Database
Contact History
Content Library
Content Repository
Conversion Tracking
Custom Fields
Custom Forms
Custom Landing Pages
Customer Accounts
Customer Analysis
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Templates
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Delivery Tracking
Drag & Drop Interface
Drip Email Marketing
Email Alerts
Email Distribution
Email Integration
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Analytics
Event Tracking
Event Triggered Actions
Event Triggered Email
Filtered Views
Forms Management
Graphical Workflow Editor
Image Library
Landing Page Templates
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Scoring
Mailing List Management
Market Segmentation
Multi-Campaign
Multi-Channel Marketing
Multi-Company
Multi-Country
Multiple Data Sources
Multiple User Accounts
Permission Management
Pipeline Management
Pipeline Reports
Preview Functionality
Prioritizing
Prospecting Tools
ROI Analytics
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Recurring Tasks
Reporting & Statistics
Rules-Based Workflow
SEO Management
Sales Analytics
Sales Reporting
Sales Tracking
Scheduled Emails
Single Sign On
Social Media Integration
Social Network Marketing
Template Management
Third Party Integration
Tracking Features
Trend Analysis
Unsubscribe Database
Visitor Targeting
Visitor Tracking
WYSIWYG Editor
Web Forms
Workflow Management
eCommerce Integration
Visit WebsiteCompare App
A/B Testing
API
Activity Dashboard
Activity Tracking
Auto-Responders
Automatic Device Recognition
Automatic Lead Distribution
Automatic Notifications
Automatic Reminders
Behavior Tracking
Bounce Tracking
Business Analysis
CRM Integration
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Click-Through Tracking
Contact Database
Contact History
Content Library
Content Repository
Conversion Tracking
Custom Fields
Custom Forms
Custom Landing Pages
Customer Accounts
Customer Analysis
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Templates
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Delivery Tracking
Drag & Drop Interface
Drip Email Marketing
Email Alerts
Email Distribution
Email Integration
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Analytics
Event Tracking
Event Triggered Actions
Event Triggered Email
Filtered Views
Forms Management
Graphical Workflow Editor
Image Library
Landing Page Templates
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Scoring
Mailing List Management
Market Segmentation
Multi-Campaign
Multi-Channel Marketing
Multi-Company
Multi-Country
Multiple Data Sources
Multiple User Accounts
Permission Management
Pipeline Management
Pipeline Reports
Preview Functionality
Prioritizing
Prospecting Tools
ROI Analytics
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Recurring Tasks
Reporting & Statistics
Rules-Based Workflow
SEO Management
Sales Analytics
Sales Reporting
Sales Tracking
Scheduled Emails
Single Sign On
Social Media Integration
Social Network Marketing
Template Management
Third Party Integration
Tracking Features
Trend Analysis
Unsubscribe Database
Visitor Targeting
Visitor Tracking
WYSIWYG Editor
Web Forms
Workflow Management
eCommerce Integration
Visit WebsiteCompare App

Mobile apps

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SharpSpring Feature Reviews

25 reviewers had the following to say about SharpSpring's features:

Luiz Carlos Conte

SharpSpring is making a revolution in the way marketing agencies deliver their services.

2017-01-23

Now we can charge more for our services because now we have a real advantage of our competition.

Pros

There are features in the tool that let we built a complete campaign, from beginning to the end.

Cons

We miss a Social integration witch allows to publish, monitore and analise Social Media.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Parker Nelson

Why You Should Look at Sharp Spring First

2017-01-16

We transitioned from a CRM (more data-entry than anything) and needed a way to identify hot leads, monitor our lead funnel and nurture existing leads based on activity.

Pros

Ease-of-use in depth analytics beautiful, simplistic interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Johanna Goode

A good tool for marketing automation

2016-09-20

We do not need a full content management system (ala HubSpot), but we needed a more flexible email marketing tool and a good way to drive leads for our sales team.

Pros

- Marketing automation tool easy to use after a few passes, and has a lot of flexibility around triggers and options

Cons

- There is sometimes a lag in reporting that makes it hard to confirm in real-time if an email has gone out/an import is loaded, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering SharpSpring

Take advantage of onboarding. It's the one time you'll really have knowledgeable help; however, they weren't great at driving the conversation. Before you start onboarding, set out a plan of all the things you want to learn and explore, and continue to update that. You'll want to schedule a lot of time in advance; it books up quickly.

Source: Capterra
Helpful?   Yes   No
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Megan Horst

SharpSpring End User Experience

2016-09-22

Pros

Pipeline/opportunity management is made so much easier with drag and drop functionality (moving an opportunity through the sales cycle).

Cons

No auto-save option (although they give you quite a few save buttons on certain pages, and will also warn you to save before you leave a page); reporting on custom fields is lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering SharpSpring

Take the time to evaluate your processes before looking for a new system. You might feel pressure to go with a bigger name CRM-type system, but at the end of the day, if you really need to focus on sales and marketing (and nothing else), than you will appreciate the laser-like focus that SharpSpring has on these two functional areas. Sometimes the bigger(and more expensive programs) have more functionality than you will ever need, causing processes to get bogged down. Bigger isn't always better!

Source: Software Advice
Helpful?   Yes   No
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Lou Lynch

Highly flexible and powerful to say the least

2017-02-09

The workflow UI is a little hard to understand at first but SS provides lots of training and support material to get you in the groove.

Pros

Flexibility Ease of integration Support and documentation

Cons

The workflow UI. Even simple workflows require lots of extra steps to implement the logic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SharpSpring

Get comfortable with the support area. Most of the questions you'll have are already answered in their documentation.

Source: Capterra
Helpful?   Yes   No
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Linda Wang

SharpSpring is great for email automation & lead gen!

2015-08-28

Pros

Their analytics dashboard gives helpful stats for you to review daily to see what kind of leads you're getting in through your marketing channels.

Cons

A few times, we noticed data wouldn't sync from Google Analytics to the Sharpspring analytics.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering SharpSpring

For larger agencies, I definitely recommend using this product. Very easy onboarding process and simple ease of access overall.

Source: Software Advice
Helpful?   Yes   No
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Travis Simpson

A cost effective solution to marrying content to the marketing automation backbone

2016-10-07

Finally, a marketing automation technology that made sense.

Pros

You get all of the standard functionality of a professional marketing automation platform at a fraction of the cost of the competition.

Cons

We'd like to see more third party integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SharpSpring

Stop shopping, SharpSpring is the one you're looking for. I've spent years in this field and I've carefully evaluated almost all of the available solutions. Everyone has different needs, obviously, but if you know how to do marketing automation strategy and you need a reliable tool to carry out your operations, this is the application you're looking for.

Source: Capterra
Helpful?   Yes   No
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Anonymous
( company, 11-50 employees)

Constantly Getting Better

2018-03-07

Valuable data from email campaigns.

Pros

SharpSpring provides an affordable and effective marketing automation tool!

Cons

It can be difficult to find where things are; the u/x is a bit clunky and confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Doug McConoughey

Great set of tools for marketing automation. Service & overall value can't be beat!

2017-08-11

Pros

We use many of the pre-built templates and features for our marketing campaigns.

Cons

The CRM module checks the boxes but some CRM features could be more robust around configuration, activity tracking and reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Phil Wharton

Ace!! Cost effective, Easy to use and most importantly proves value

2017-12-21

CRM Marketing automation Full overview of sales and marketing Social integration and publishing Excellent reporting Collaborative working Landing page and form creator customer journey tracking Lead scoring And a lot more.

Pros

It is well designed and gives you a full overview of all marketing and sales metrics,

Cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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steven gurley

Many Tools - One Flat Price​

2017-09-21

Our election to use sharpspring was based on wide variety of tools in one for a nice flat rate as opposed to the way we had been used to living.....multiple pay per month/per user tools with only one function.

Pros

Again, multiple tools related to all aspects of email marketing, blogging, analytics, organic traffic, paid media, crm (pipeline management, sales revenue), customer intelligence, ​and others.

Cons

Like any platform, they could use advances with the mobile app or delivery or additional crm features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10

Recommendations to others considering SharpSpring

Every platform you adopt will require adjustments to the way you ​or your clients operate their lives! Before ​adopting​ any solution consider the way your business will use it​, how you will roll it out, and if you believe it will be welcomed by everyone in your organization. Remember, the best tools and ideas are worthless without input and buy-in!

Source: Capterra
Helpful?   Yes   No
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Lucy Greenaway

Verified Reviewer

Brought everything together at a great price!!

2017-10-20

Pros

With all the analytics it has reduced all the large spreadsheets for monitoring your marketing activities I can now use SharpSpring for everything and I am looking forward to the Social Media scheduling coming shortly to really complete the product!

Cons

No calendar in SharpSpring at the moment but I believe this is coming with the social media scheduling!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Tim Harms

Affordable CRM & Automation Solution - Not as user intuitive as we would like

2018-01-09

Pros

It has analytics, automation, social calendar, landing pages, visitor insights, a CRM, all built in.

Cons

It's also not as customizable as we would like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dan Roche

Sharpspring is Powerful Marketing Automation Software that is a Great Value!

2017-01-19

With the new addition of the landing page and blog modules it is a complete Marketing Automation Solution.

Pros

Sharpspring is a total marking solution that allows marketing to create landing pages, develop automated campaigns and track ROI.

Cons

The Landing Page module is new and could use some more templates. If Sharpspring could build a direct integration with Wordpress for the landing pages, that would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SharpSpring

Excellent Value! If you do not have a CRM or looking at upgrading your CRM, you may wish to look at Sharpspring. It has all the functionality of the major Marketing Automation Software with a CRM built in.

Source: Capterra
Helpful?   Yes   No
Read more
Daniel Ledbetter

Great Lead Interaction Tracking and Highly Customizable

2016-07-02

Now that I have the requisite data, I'm able to trigger automated messages and interactions that are tailored to leads.

Pros

Emails, reminders, tasks, etc can all be triggered based on lead activity whether it be visiting a certain webpage, clicking on an email, or filling out a form.

Cons

For certain purposes (campaign tracking) they are great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SharpSpring

Take your time to set SharpSpring up right. Think hard about your processes and what can be automated. Chances are, SharpSpring has a way to automate at least part of it.

Source: Capterra
Helpful?   Yes   No
Read more
Jhonatan Veiga

An easy and effective way to implement marketing automation.

2017-05-08

I could make a solid sales funnel, enjoy the complete integration with other platforms, build my list of contacts and start the nutrition, ease of use and effective ROI.

Pros

SharpSpring allows also to medium users to manage the results of our paid campaigns using tracking tools, making landing pages and sales funnel.

Cons

To share one negative point, the interface could be a little bit more fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Beetham

Good starter software for Marketing Automation

2016-12-19

If you want to create a report you must create a list and export.

Pros

I like the email builder, visitor ID, campaign tracker.

Cons

Poor reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering SharpSpring

This is a god starter software. If you are working with a separate CRM, make sure the integration will work either directly or through Zapier. We ran into a lot of issues when looking to integrate with a CRM. You're rather limited here.

Source: Software Advice
Helpful?   Yes   No
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Derek Lackey

Marketing Automation Software - Best Value in the market

2016-09-06

We are an agency client of SharpSpring and currently have 6 (and growing rapidly) clients on the system.

Pros

The ability to track real time data and provide new intelligence for our marketing efforts.

Cons

They have assured us this is a priority for their tech team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SharpSpring

Hands down - best value in the market.

Source: Capterra
Helpful?   Yes   No
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Manny Torres

Add Marketing Automation Services to Your Agency

2015-06-03

Pros

SharpSpring has a beautiful user interface and is very intuitive.

Cons

I would like to see more social integration in order to automate tasks to social platforms.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering SharpSpring

The best recommendation I can make is to consider your company's goals and then find a software to accomplish the goals. Too many people look for a great feature and then try to make their goals work with that specific tactic.

Source: Software Advice
Helpful?   Yes   No
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John Suffern

SharpSpring review for Xcelacore

2016-10-20

I started using SS and with only small guidance from the management team was able to pick up 90% of the functionality of the system.

Pros

I like the dashboard and its clean look and feel.

Cons

I think the reporting menu could be improved and allow selection of reports and data in a better manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan Kapellusch

Great value, but not without bugs

2017-02-22

Last year, they introduced major functionality like customizable landing pages, blog templates and an easy dynamic content integrator.

Pros

Great value for money, Above and beyond customer service, User interface and experience are miles ahead of nearest competitor, White label capabilities

Cons

Lack of solid QA before feature updates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering SharpSpring

Try it and see. It's really a great piece of software

Source: Capterra
Helpful?   Yes   No
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Steven Montross

Great interface that is easy to use and learn.

2018-01-29

Pros

This makes it ideal for testing out while shopping around.

Cons

The software cannot be used with social campaigns unfortunately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander Lindroth

Great Marketing Automation With a Solid Support Team

2017-01-30

., but it offers all of the core features of these platforms and has a few of its own features, like a built-in customizable CRM, that make it a great fit for just about any marketing team.

Pros

The core marketing automation functionality in SharpSpring is excellent.

Cons

The email and landing page builders are solid, but they lack some of the intuitive features that you might get from a dedicated email service provider like Campaign Monitor or Mail Chimp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SharpSpring

Make sure to ask lots of questions during the on-boarding phase. The on-boarding team is great, but you'll get much more out of the experience if you prepare for the onboarding meetings and take the time to practice with the software between onboarding sessions. I don't think SharpSpring is more complicated than other marketing automation systems, but all marketing automation tools require a nuanced approach to inbound marketing. So, there's going to be some learning curve no matter which platform you ultimately end up using.

Source: Capterra
Helpful?   Yes   No
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Scott Margenau

SharpSpring - A Useful Platform with Helpful Customer Support

2017-01-24

Along with email marketing, they provide analytics, campaign support, site traffic data, task management/workflow assistance.

Pros

Powerful tool, lots of useful features, intuitive design

Cons

Complicated if you're new to using this type of platform, but they provide help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering SharpSpring

Take advantage of the training, but navigate around. See what you need, what you want to learn, what you'd like to see. It's worth the time and price.

Source: Capterra
Helpful?   Yes   No
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Mark Elliott

SharpSpring Review

2017-02-17

SharpSprings capabilities are strong as the leaders in the industry and user interface is intuitive.

Pros

Provides additional monthly revenue stream for content development and management.

Cons

Some challenges setting campaigns up and have them working properly without customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering SharpSpring

You get what you pay for. SharpSpring is a very viable product with some great promise. My perception is they have a way to go compared to leaders in the category, but they also cost much more.

Source: Software Advice
Helpful?   Yes   No
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