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MoEngage Reviews - Page 2
58 reviews
Recommended
Jeeshan A.
Hospitality, 10,001+ employees
Used daily for 1-2 years
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The segmentation engine of Moengage is very powerful. It is easy to learn and design campaigns. The customer support team is also very helpful.
Every MA platform has certain drawbacks and needs to be tailored as per your requirement. Moengage has done away with most of the limitations we faced with subsequent product releases.
shweta s.
Hospitality, 10,001+ employees
Used daily for less than 6 months
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MoEngage is currently used for all customers and merchant communications and managing CRM
The tool has a lot of customisations and helps you define customer segments
The tool requires some basic coding skills to set up initial campaigns
Nishant S.
Retail, 501-1,000 employees
Used daily for 6-12 months
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Overall It is very easy to use and learn. A/B testing can be done according to choices. Value for your money.
It is really easy to learn & use. The UI is simple and easy to understand. It is really convenient to target the desired audience. Feature like A/B Testing are there to use. Easy to edit campaigns even after creation.
The time taken to load campaigns is high sometimes. If you are duplicating an old campaign, then it lags most of the times.
Aravind U.
Information Technology and Services, 1,001-5,000 employees
Used daily for 2+ years
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- easy to send out communication - segmentation
- UX part of the site can be improved and at times it is slow
Shrishtee S.
Information Technology and Services, 5,001-10,000 employees
Used weekly for 6-12 months
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The overall experience is nice with this product. It's feasible for every kind of user and also doesn't contain any kind of complex features. Except for the price that would be costly for small organisations and the limitation of tracking a certain number of events at a time, I didn't find any other issue with this product.
This software is convenient to use, for the new user as well. The User Interface along with the User Experience is par which makes everyone to go for this product.
The only con or should I put out as a limitation of this product is, it would only track a certain number of events at a time. Sometimes we have to generate report to view whether the events got tracked or not which is at times bothersome. Also, it is a bit costly as compared to the other products in the market.
Verified reviewer
Education Management, 11-50 employees
Used daily for 6-12 months
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Ease of using the platform to segment the customers, messaging templates for push notifications, and the options to customize my CTA. For Email Marketing too, MoEngage is really easy to use.
At times, we had issues with the slowness of the platform and the data that was being captured through our app but then everything was fixed quite quickly.
Sourabh K.
Internet, 501-1,000 employees
Used daily for 1-2 years
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Its been good experience using moengage, especially with the journey's which improved engagement significantly.
Like the ease of access , customization,journeys.
APIs could have been bit more diverse and self explanatory
Sendi Andriansyah P.
Entertainment, 201-500 employees
Used daily for 1-2 years
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Easy to use and great support from rep.
It's easy to use (user friendly) even for beginner.
I still doubt using flow, I need to ensure it's send to correct target.
Akash D.
Internet, 501-1,000 employees
Used weekly for 6-12 months
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The customizations available in all channels.
1. High campaign setup time 2. Testing does not work as intended 3. Flows setup
Verified reviewer
Entertainment, 51-200 employees
Used daily for 1-2 years
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Great
Easy to use Good customer support Single point contact for all customer needs
Data mismatch interns of other marketing platforms
Verified reviewer
Internet, 11-50 employees
Used daily for 6-12 months
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Vast and superb. You can do anything with this product. Just need to play around a little bit on dashboard
Ease of doing is superb. It lets you do minimum and gain maximun.
some functionality still need to be improved like you cant use AND/OR condition simultaneously while creating a campaign.
utkarsh s.
Utilities, 501-1,000 employees
Used daily for less than 6 months
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User Interface. Moengage is easy to use and onboards user swiftly.
Time required for integrating the product.
Akshay K.
Hospitality, 10,001+ employees
Used daily for 1-2 years
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Ease of Use and an Interactive dashboard
Slow in times of high traffic and demand
Prashant M.
Internet, 1,001-5,000 employees
Used weekly for 1-2 years
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Overall I am satisfied with the tool, if implemented correctly it helps deliver user engagement at a good cost. Few minor bugs and issues happen, but team acknowledge it and try to fix it.
I like the simplicity and people at Moengage, who do extra effort to help their customer to run a good campaign.
There are few features missing which are needed like web engagement, analytics and optimisation, which though we have been promised to be shipped soon.
Kritika G.
Utilities, 51-200 employees
Used daily for 6-12 months
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The segmentation and analytics provided by moengage is something I like the most. It helped me reduce uninstalls and target users in a personalized way
Server problems and hourly analysis not available
Shilpa N.
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for 6-12 months
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Great.
Easy of use and analytics. The daily reporting is great as well.
Nothing yet. Overall a good tool and easy to use.
virender r.
Design, 51-200 employees
Used daily for 6-12 months
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Segmentation, Good Filters, catalog manage, Recent views are more informatic.
Campaign template is not user friendly. Pls make it more user friendly.
Pranav K.
Internet, 5,001-10,000 employees
Used daily for 6-12 months
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Robust Segmentation Omni-channel Execution Dynamic Product Sets
Delivery Rate can be better. Analytics can be better.
Dinesh Kumar K.
Computer Software, 11-50 employees
Used weekly for 1-2 years
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Have been using for the past 2 years and lot of improvements . We use push and inapp notifications . This is very easy to use. Any new tema member can easily get started with it.
Easy to use and highly configurable. Works on all platforms.
Nothing yet.may be they can add more features around retention
Iswara G.
Financial Services, 51-200 employees
Used other for 1-2 years
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I'm very satisfied with the product. We see considerable improvements across our user funnel.
Ease of use, powerful feature, especially Flow
- Limitation on number of days I can send message after an event
Amarjyot S.
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
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If I ignore 1 con that I wrote. overall experience with moengage is amazing. OOOOOSSSSSSMMMMMM
Easy to use, Easy to learn, Simply fantastic. Thanks to your help page I learned so many things.
I can't change segmentation in a smart push if I send the first time. need to do some change on segmentation. So i can't
Verified reviewer
Internet, 11-50 employees
Used daily for less than 6 months
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The team has been very helpful nad have given quick support whenever needed. They also notified of any abrupt data changes and have been helping us with our growth.
Better performance expected from push amp. Looking forward to push amp plus.
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for 6-12 months
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It was awesome
The marketing campaigns can be better manager by using this software by using targeting and waterfall and funnel reporting
Bugs are present as this is a new product and changes are happening daily
Mubeen M.
Internet, 1,001-5,000 employees
Used monthly for 2+ years
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I liked the fact that product owners can set up campaigns through a self explanatory manner
Less support for Extended features (like json manipulation of notifications etc). Power users (using for 2+ years) would start desiring extended features
Tuhin R.
Internet, 10,001+ employees
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To connect engage and retain daily basis
It's easy and intelligent. Also the understanding of the user and re targeting
Nothing as such, started using recently.
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