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Functionality
4.6
/5
76
Total features
32
3 categories
UpPromote: Affiliate Marketing features
Common features of Referral software
Matthew L.
Consumer Electronics, 1-10 employees
Used weekly for 1-2 years
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Excellent, the app is great to use for affiliates as well the admin. They love the dashboard and how it is to see how much they are making.
Easy to set up and simple to navigate UX. Everything links together perfectly and its simple to follow the steps and directions to set-up the various features on the platform. Customer support is also very fast and accommodating to your requests.
Management of coupon codes if you need to add a new one or change something about an existing one could be made clearer and caused us some issues to start with due to the way we want to manage the discounts. Eg being able to change the discount %age we give to affiliates for their customers. Also did not like their affiliate market you can list on. We got too many dodgy coupon sites we don't want to be affiliated with.
Thank you for your feedback. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We'll feel very sorry for your experience with UpPromote in the coupon codes. For improvement, our team will take deep consideration about the coupon change and also, improve the marketplace to get more qualified affiliates for all merchants. We will keep working hard and enthusiastically to make sure UpPromote has everything you need for affiliate marketing. Contact us via live chat or at support@secomapp.com if you need a hand
Aman K.
Information Technology and Services, 11-50 employees
Used weekly for 6-12 months
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it was a great experience using UpPromote and getting the boost in sales through affiliate marketing
UpPromote helped us in creating affilaites for our e-com websites, manage and tracking partners data and also supported in boosting the sales by the implemetation
as such there is no con, very supportive tool in managing affiliate
Thank you for your feedback. Our hearts melted when we see your review. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps. Contact us via live chat or at support@secomapp.com if you need a hand.
Brecken L.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 6-12 months
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Great way to get influencers and affiliates connected on our site
Dashboard was super easy to use and payouts are so simple and easy!
affiliates really would like to see who is using their code - I understand this might be a privacy issue
Thank you so much for the feedback! We appreciate it! Regarding your request, you can go to your admin account > Settings > Account customization > Commission Information > Enable the "Show customer's name" > Save Changes. Afterward, the customer's name will be displayed on the affiliate account when he has successfully placed an order using the affiliate coupon code. If you still have any problems using apps, please email us at support@secomapp.com, or we kindly recommend booking a demo webinar tutorial to walk through every difficulty. Book now https://calendly.com/uppromote/demo-webinar
Soumick b.
Consumer Goods, 11-50 employees
Used daily for 2+ years
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The data management and operation are very easy to use.
Referral management is an issue sometimes.
Thank you for your feedback, we sincerely appreciate it, and it is our pleasure to assist you. Regarding your referral management query, we are unsure what problems you are meeting. We want you to know that UpPromote helps track referral orders and gives you complete control over reviewing, approving/denying. So, If you have any issues using our app, please get in touch with us at support@secomapp.com, and we'll try our best to support you immediately.
Dustin M.
Computer Software, self-employed
Used daily for less than 6 months
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They sit at a very fair price point compared to competitors and they are overall very well-rounded.
The interface is clean and straight to the point. Support is there when you need them and are very thorough.
The login page for existing affiliates cannot be customized to match branding.
"Thank you for the feedback! The login page can be customized using the CSS code on Settings > Login form > Custom CSS > Add the CSS code > Save Changes. Our dev team can also help you customize it if you want. Feel free to contact us via the in-app chat with the support team or email so we can help you <3 If you still have any problems using apps, please email us at support@secomapp.com, or we kindly recommend booking a demo webinar tutorial to walk through every difficulty. Book now https://calendly.com/uppromote/demo-webinar
Kapil M.
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
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best for small and medium businesses. Better marketing and user-friendly tool.
UpPromote's UI is very user-friendly. it helped our business in creating affiliates and also it has features such as Link and coupon tracking capability which is equally amazing.
Limitations in sending mass emails even with Unlimited plan, rest all good
Thank you for your kind words. Your words will definitely motivate us to work harder and improve the app day-by-day. Regarding the mass email function, we're not actually an email service provider who has resources focused on emails only. Therefore, we provide users with some email service integration including Klaviyo, Mailchimp, and Omnisend. You may use them to send mass emails to your affiliates as well as free set up some email campaigns. Feel free to reach out to us in case you need a hand <3
Kaitlin L.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 2+ years
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Great experience using UpPromote. I've tried out other affiliate marketing management systems and none of them hold a candle to UpPromote. You simply cannot get the intense level of functionality from any other program. Most other programs really focus on their lead generation/affiliate finding, whereas UpPromote focuses more on the functionality. If you're looking for lead generation/finding new affiliates, you may need an additional program.
It makes managing affiliates easy as pie. It is so customizable, with allowing you to create custom programs that manage different categories of affiliates or even a single affiliate. Payouts are easy. Customer support is prompt in responding to your questions. It is great that you can login as affiliate, this way you can help them reset their password or troubleshoot their UI misunderstandings.
The Affiliate Marketplace needs improvement. We have not yet gotten a single quality affiliate through that marketplace. With other affiliate programs filling this void (for a similar fee) I hope that UpPromote will make this feature usable and ROI generating. I would love to reach out to qualified affiliates, but most on the Marketplace are unqualified and/or children under the age of 18 (who cannot sign a W9, so they are irrelevant to our business)
"Hello there. Thank you so much for the feedback! We'll well note it for future development. If there's any news about it, we'll keep you updated! If you still have any problems using apps, please email us at support@secomapp.com, or we kindly recommend booking a demo webinar tutorial to walk through every difficulty. Book now https://calendly.com/uppromote/demo-webinar "
Jack O.
Consumer Goods, 1-10 employees
Used daily for less than 6 months
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Since 2 months using UpPromote, our programme has grown much larger. We’ve got consistent revenue coming in and now more customers and affiliates engaging with growing the brand. I will continue to use UpPromote and have confidence in their team to keep driving further value through the platform.
UpPromote has the most extensive affiliate management toolset out there, and I have tried quite a few in my time! The customer support is also top notch; they always respond quickly and are so willing to help!
I think the email feature is a little bit limited. It would be great to implement with Klaviyo better or something like that. Also, while the market place is good, most affiliates don’t respond. I think a more robust market place with more active affiliates would be better.
"Thank you for your feedback. First, thank you for giving love to our customer support; it is very motivating for us to keep hard-working to support and satisfy all customers. Second, regarding your email queries, since we aren't email services, it will be a little bit limited. Still, we have integrated with some email services such as Klaviyo, MailChimp, and Omnisend. It would be best if you considered using them as an email service. Finally, we are still working on new ways to moderate and get more quality affiliates for merchants on our Marketplace. Our results will not let you down. Please give us more time to work on it. If you still have problems using our app, please contact us via live chat or email us at support@secomapp.com. We're always happy to support you."
Jessica B.
Consumer Goods, 1-10 employees
Used weekly for less than 6 months
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Customer service is prompt, though the programming team often needs 48 hours to implement changes due to the time change. I like the interface of the platform and how customizable everything it.
Easy to manage multiple different affiliate programs with various commission and affiliate structures. It's also great for automating your programs and ensuring correct and instant communication to affiliates.
The on-boarded process was very challenging and we needed support for most of the process.
Thank you for your feedback. Our hearts were melting when we see your review. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. However, we feel very sorry for the inconvenient experience with the onboard process you have with us. We promise we will keep working hard to bring you and all merchants the most value and the most ease of use when using our apps. Contact us via live chat or at support@secomapp.com if you need a hand
Zeynep B.
Computer Software, 11-50 employees
Used daily for 6-12 months
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UpPromote has every single feature we need for conducting a professional affiliate marketing program.
Android and IOS based mobile applications would be quite helpful for the management of the campaigns.
We're delighted you had pleasant feedback with our app. Thank you for employing and believing in UpPromote. If you have any concerns or need assistance, please get in touch with us via live chat or email at support@secomapp.com or the in-app chat channel. Furthermore, we also provide documentation helps and webinar to help understand our app most easily. - Book a webinar with us now https://page.uppromote.com/webinars - Get more information at https://docs.uppromote.com/ Please feel free to reach us at support@secomapp.com if you need a hand.
Nuri C.
Retail, self-employed
Used weekly for less than 6 months
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The layout of the dashboard and access to information
Searching for potential affiliates and seeing social media analytics. Being able to change the price structures/tiers for different affiliates.
Hi Nuri. We've recently received your review for the app on Capterra. Thank you very much for sharing. After reading your review, we'd like to clarify some misunderstandings here. In case you want to gather information (such as Facebook account, IG followers, etc.), you can add such fields to the form. The potential affiliates would need to fill out those fields in order to sign up to be your affiliates....
Steve L.
Apparel & Fashion, self-employed
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So far I have only been using it for 3 days and yet to see the effect. I did receive 4 affiliate applications but yet to generate any sales
Easy to intergrate into my dropshipping business. Handy email notification when someone sign up as an affiliate and lastly the panel is easy to navigate
So far nothing apart form the fact that we need to pay in order to create another affiliate campaign. But their free plan is suffice for now.
Thank you for your feedback. Our hearts were melting when we see your review. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps. Contact us via live chat or at support@secomapp.com if you need a hand.
Mike Y.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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I was in the market looking for a solution to handle affiliates for my eCommerce brand. UpPromote has solved my headaches and makes it easy for me. It's pretty easy to set it up and their support team has been very responsive and helpful to my queries. Excellent job and keep it up!
Was hoping for a more seamless integration with Shopify so that users of my store would be able to login and see their affiliate tools. But this is not a deal breaker!
Thank you for your feedback; we sincerely appreciate it and always listen and try our best to support your business from our end. We have been trying our best to improve many types of integration with Shopify and other third-party tools. Hopefully, our update will increase your experience with us. If you have any issues using our app, please get in touch with us at support@secomapp.com, and we'll try our best to support you immediately.
Ns L.
Retail, self-employed
Used daily for less than 6 months
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The possibility of UpPromote is the best. I can hire any affiliate easily. Both the dashboard and the environment is best. Overall best app
There is nothing that is not impresive in UpPromote. Everything is perfect in UpPromote.
Thank you from the bottom of our hearts for your feedback! We appreciate your love for us as the affiliate marketing solutions on Shopify. Your review will definitely motivate us to work harder and improve the app day-by-day! If you ever need any assistance or have any questions, please don't hesitate to reach out. You can contact us via live chat or at support@secomapp.com. We're here to lend a helping hand whenever you need it.
James R.
Food & Beverages, self-employed
Used weekly for less than 6 months
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I really recommend giving UpPromote a go. UpPromote is quick and simple to set up and use. It also offers some great customization to make your affiliate programs feel apart of your branding. I spend some time trying to find the best app that would do this, and feel UpPromote is the best option. Im not the most tech savvy so having the online support which is real time chat has been amazing. I have to give a special thanks to [SENSITIVE CONTENT] who has been always quick to respond and provided so much help A++ Thankyou
Quick and easy to set up. I have had great experiences with the online support with any questions i had and also helped me step by step when setting up
initially understanding and using the system, but that is mainly because i had not used affiliate marketing products before. The online support helped me overcome this issue
Our hearts were melting when reading your feedback. It's our pleasure to support you and help you achieve success in affiliate marketing. If you encounter any difficulties or queries when using our app, please contact us via live chat or email support@secomapp.com, and we'll support you immediately. Also, if you need more visualization support, please book a demo webinar tutorial with us at https://calendly.com/uppromote/demo-webinar.
Mark B.
Apparel & Fashion, self-employed
Used daily for less than 6 months
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Affiliate marketing for sure.
i like that it is easy to use and navigate. I also like the range of options that it offers
Idon't like how all the notices and notifications can feel overwhelming
"Thank you for your feedback. Our heart were mealting when we see your review. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps. Contact us via live chat or at support@secomapp.com if you need a hand."
Matt M.
Retail, 1-10 employees
Used weekly for less than 6 months
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Have loved having this as part of our marketing strategy. Onboarding is easy, so we regularly are having customers join and start to send their link out which is bringing us 'almost organic' traffic and direct sales.
I only wish there were some more design functionality to make the emails and notifications more 'on brand' from a visual standpoint, and a little more robust integration into our email service provider.
Thank you for the feedback. Although the automatic email editor is simple, you can still customize it to match your branding. In case you have some ideas to do it but don't know how to, you can always reach out to our support team via the in-app chat support channel. Also, we do have Mailchimp, Klaviyo, and Omnisend integration which you can use to freely customize some email campaigns. Cheers!
Bernard A.
Information Technology and Services, 10,001+ employees
Used weekly for less than 6 months
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It is easy to setup. It is not time consuming as it has a lot of automated functions, customizable affiliate registration forms and reliable tracking process.
No feature in UpPromote that I consider I like the least as everything turns out for me working very well.
Thank you for your feedback. Our hearts melted when we see your review. We understand and appreciate your love for us as the affiliate marketing solutions on Shopify. We will keep working hard to bring you the most value when using our apps. Contact us via live chat or at support@secomapp.com if you need a hand.
Bella W.
Arts and Crafts, 1-10 employees
Used weekly for less than 6 months
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easy sign up and access for customers.
email function is not clear, can't really utilize a campaign
Thank you for your review. We're really happy to hear what you thought about our products and services. For your email function experiences, we feel very sorry for any inconvenience that you may meet when using UpPromote. It will be fantastic if you provide us with more details about issues that you meet with the email function, we'll support you immediately. Please send us more detail about your issues via live chat or at support@secomapp.com. We promise that we'll keep hard working to bring satisfaction to all merchants and customers. All love from UpPromote
Lily E.
Banking, 1,001-5,000 employees
Used monthly for less than 6 months
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UpPromote: Affiliate Marketing is a software that is more suitable for innovations in the market, offering new alternatives compared to its competitors.
It is pleasant to use and the help team works well.
The interface design was complex so it was difficult to understand its content.
Thank you for your review. We're still improving our system as also our interface design day by day. Your feedback is a massive motivation for us to work it out. If you need assistance, please contact us via live chat or email at support@secomapp.com. Furthermore, we also provide webinar tutorials to help you with the problems when using our product. Book a webinar with us now at https://calendly.com/uppromote/demo-webinar "
Kevin C.
Retail, 1-10 employees
Used monthly for less than 6 months
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All the functionality that I require from tracking sale, approving and payout.
Nothing is missing as this software fulfilled all my needs. Maybe if they can recommend me a list of affiliate that is suitable for my trade, that will be awesome.
Thank you for your feedback, we sincerely appreciate it, and it is our pleasure to assist you. Regarding your referral affiliate query, we have Marketplace where you can list your offer and easily find potential affiliates. Also, you can get some suggestions by contacting our live agent via in-app chat support. If you have any issues using our app, please get in touch with us at support@secomapp.com, and we'll try our best to support you immediately.