Showpad Features

From the perspective of end users is a powerful tool for your sales org if your company has a strong Sales Enablement process like ours.

As an admin, organizing the content is sometimes difficult and unclear. There are other limitations that are bothersome for example syncing our Google Drive to Showpad is not optimal and requires a lot of steps. I wish there was a way to sync Google Sheets automatically.

As an admin, it is easy to upload collateral and ensure each document has the accurate tags, information associated. The integration with Google Drive made it extremely easy to get up and running, and the support we received aided in shortening the time to launch. Now, with the team on board and using the tool multiple times a week, I receive data back on what the team utilizes frequently, I am aware of my power users and those who need additional training or information on how to use the tool. In addition, the Shared Spaces is a huge hit for our team. Originally, it was an aspect we didn't push out as we weren't sure how effective it would be. Now, we have most reps producing at a minimum of 5 shared spaces and many reps believe it has helped them in closing business.

Showpad is always sharing product release information and right now there isn't much I dislike regarding Showpad. It has helped our organization a lot.

Intuitive interface, flexible layouts, powerful tracking. Extremely smart search capabilities.

There are some areas to improve in email template customization, announcement design. Nice to have customizable reporting filters (with an opportunity to save them).

The ease of use, the evolving functionality, the ability to have content at fingertips easily and of course the ability to analyze the use of the content used or not used.

No cons were added to this review

Tiffany, thank you for reviewing Showpad. Your feedback is greatly appreciated. It's always wonderful to hear how much our customers love using Showpad, and we look forward to continue working with Rockfon into the future. The Showpad Team

the ease of use, the opportunity to update content very easily. I really like that the layout is customizable

the fact that if I administrator is updating to the users it crashes the usage to the app

Features: iPad app, advanced experiences, smart folders and tagging. Company: Fantastic support team and ongoing development adding customer input to the list!

Integration with Marketo and Sharepoint proved a challenge to achieve.

The ease of getting to the presentations and other data. As an administrator it is easy to work with and understand.

I would like to be able to do more interactive work within the app but due to the interface with the IPad we cannot do everything we would like, at least currently.

Alan, thank you for reviewing Showpad. Your feedback is greatly appreciated. It's always wonderful to hear how much our customers love using Showpad, and our Customer Success team will be in touch to address your specific feedback. We look forward to continue working with Serac into the future. The Showpad Team

The Platform allows the uploaded of nearly all file formats for sharing, Presentation Creation, and Customer Presentations. Utilizing a file format system for content similar to a computer, documents can be "tagged" to appear in multiple locations within the Experience.

While the tool is primarily for presentations, it would be useful if the platform allowed you the ability to better edit and work on certain file formats such as .doc, ,PPT, .xls etc.

It is really easyy to use and navigate as a user as the UI is rather clean and intuitive.

From the admin side, there is a lot of features/capabilities missing that to us seem trivial (e.g. it shows when an asset is used in a course, but not if it's used on a page, making it hard to keep the content up to date).

Ability to access our content anywhere and the ability to check analytics on the users as well as any customers that we send it to.

The administrator platform can sometimes take awhile to load content and can be a bit cumbersome at times.

Amy, thank you for reviewing Showpad. Your feedback is greatly appreciated. It's always wonderful to hear how much our customers love using Showpad, and we look forward to continue working with Automatic Irrigation Supply into the future. The Showpad Team

It's easy to add (and update) content to Showpad

the search tool doesn't work well so if you don't know exactly what you are looking for (and sometimes if you do) you might have a hard time finding it.I think it can also be hard to manage version control when people are uploading their own versions of documents to collections/experiences/buckets/sections they create themselves

Showpad is a great place for my entire sales team to know where they can find our entire portfolio of content. And if a piece of content isn't there, they know we have a gap in our information and can submit a request to our team.

Not much, we really like just about everything Showpad has to offer.

The support resources in the help centre. I love that you can select the device that you are working on, and that there are written instructions as well as a video to support.

I think that the reporting features can be a tad confusing. When trying to pull reports and stats on external customers, I often find that Showpad is referring to 'customers' as internal Showpad users such as the Sales force, rather than the end user/ external customer that I am seeking.

What I like most about Showpad is the smoothness of it all. I am also familiar with other content management systems which often have errors, are outdated or don't react / load content as quickly.

From a content management perspective to give you a specific example, I am having trouble relocating files from one folder to another within the experience builder. Perhaps this is due to my lack of understanding but it seems I need to remove the file from the folder location and drag it in again from the content library.

The options to use Course vs Learning Path Development has been an excellent way to manage content and the way users access it. The Experience aspect has been an incredibly interesting feature to include in our training. It allows users to access reference material in a more targeting manner by using a "decision tree" style along with content tags.

The reporting capabilities are not the most advanced as compiling statistics for SCORM courses and external knowledge checks is somewhat cumbersome. I'd like to see more development in how the SCORM modules can be added and accessed.

It is a great tool to see what kind of resources are used and shared the most, this gives a lot of ideas for future content development. To have this direct feedback is really valuable.

The deployment of HTML-based apps in Showpad seems to be a bit complicated.

It's helpful to identify who has leveraged the tool internally, who views content externally, and is simple to use once the content is uploaded

The user-interface can be difficult to navigate and initially set up with content and has been challenging updating content quickly.

The ability to add and manage content is very easy to do. Also being able to create experiences is very helpful. It allows for our sales team to use it out in the field with our customers.

The software is European so it can be a bit difficult to get some customer support if you are US based. They do their best, but the time zone is tricky at times.

Most likely & strongly recommended software for sales content storage management and distribution. It offers reports & analytics.

It works slow and some file types are not supported.

What I like most about Showpad is that it is user-friendly, the great functionality, and helps me and my team with content management, sales development reps onboarding and creating and tracking marketing collateral.

Showpad could be the best of all time with many integrated tools.

I like how you make content collections, when experiences are set up right apparently its fantastic but we haven't really had it deployed properly.

The tracking doesn't cc you in sent emails or can integrate in Microsoft dynamics so information sent to customers is missing and it's very difficult to record it in a CRM

Simple to use on and offline sales and marketing collateral, works across devices and makes sure our sales team always uses up to date materials when in contact with prospects and customers

In the beginning it took us quite some time to prepare all our collateral and keep it up to date

I've been using Showpad for 2 years, enabling Sales to capture and connect with leads, customers, and KPIs through content management deliverables. We like how easy it is to use, the tools offered, and the customer support.

There is not many things to not like about Showpad. The interface is use to use, albeit, a bit boring with its dashboard.

The offline feature of showpad is great, marketing upload stuff onto Showpad and sales can download the items. Once they have done that they can use it offline. When there is an update it will notify the user and the documents get updated. No more old brochures!

Setting up channels, tags and users is quite some work and the userflow as an admin is one they really need to pay attention. But once setup, for all the other marketeers who upload content its really easy.