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Sirv Reviews - Page 2

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120 reviews

Recommended

MK
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Mark K.

Photography, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sirv not only have great online products - they back it up with amazing support too!

Reviewed 5 years ago

What sets Sirv apart is that they back up their excellent Image Hosting and Apps with incredible support. It is not uncommon to receive an answer back from them with 30-60 minutes. When I compare this to a competitor in the US, their response time was over 24 hours. This makes a massive difference when you are trying to sort out issues quickly and have customers relying on you for a quick response. Not only are they happy to help me and very generous with their time, but they also see the bigger picture and are happy to help my customers too. This is a refreshing approach in this relatively new and quickly evolving industry.

Pros

Sirv's image hosting is designed with simplicity in mind and anyone can quickly become adept at using it. If you want to customise or edit your online content and delve a bit deeper then Sirv caters for this too. I have set up my website using their recently launched Sirv Media Viewer and are really impressed with how this has implemented 360 Spins into my Wordpress website. The Media Viewer is very...

Cons

I can't fault their software, to be honest. When I do ask why they don't offer a certain feature, they always seem to come back with a very logical reason as to why they chose not to develop and support it. The important thing is that they are weighing these decisions up and choosing to put their time and resources into developing and supporting the important stuff!

AR
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Verified reviewer

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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REALLY BAD PRODUCT

Reviewed 3 years ago
Pros

It works on computers It is available for different platforms

Cons

I bought their Prestashop app for my site and while I was doing the stup I find out that the app is free. I thought some teenage boy must be doing a toon of money with their app in Prestasho...nop...they are the ones charging Prestashop users free stuff. At this point I should know I was in the wrong hands but ... I did an experiment for almost 3 months with them, 2 1/2 of those waiting for their...

Vendor response

We are very sorry that this user had a bad experience. Their image library of 300,000+ images was larger than the Free plan permits but once we heard that this user was having difficulty, we helped them to configure the app and sync their library. They had purchased the addon from the PrestaShop marketplace, which does not permit free apps - all addons must be paid. We want everyone to be able to try...