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SITE123 vs Square Online Comparison

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Overview

Category Leaders

SITE123 is a free website & landing page builder that helps users to build SEO-friendly websites without coding. The centralized...

Category Leaders

Square Online Store allows small & medium-sized sellers to grow their business with a professional eCommerce website & integrated tools

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12.80

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

316

5

4

3

2

1

201

78

19

7

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.7

286

5

4

3

2

1

222

51

4

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The site design is excellent and the layout supports and highlights my content. I did have to use technical support to "publish" the site, but my issues were quickly resolved.
It has a library of free images pretty good. It has basic seo options and allows you to customize the language and regional settings successfully.
Ease of use, customer support chats and overall helpfulness. Pricing was competitive and I am very pleased with the finished project.

Pros

Square Online is a great option because of its ease of use and excellent support team. The templates were designed to look good on both desktop and mobile devices.
Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices.
The ability to add multiple photos and contiually edit photos is probably what I like best. Description of product tells only some about the product.

Cons

I have sometimes experienced the delay of loading speed and some errors during access to the site.
Reported bugs are ignored, no help for available templates, limited customisation of templates. No required features for cheap plans - becoming very expensive when start adding features.
There are some things missing i.e. interaction with viewers by having something built into the software where viewers can comment on individual photos or content.

Cons

I also dislike the fact that I am unable to pick and choose what types of services require a contract and which ones do not.
Setting up and editing products and pricing is hard to do.
The functionality of the system. The back office.is hard to learn and it's a learning curve for someone new.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features44
  • API
  • Auto Update
  • Behavioral Targeting
  • Billing & Invoicing
  • CRM
  • Catalog Management
  • Channel Management
  • Commenting/Notes
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Dispatch Management
  • Electronic Payments
  • Email Marketing
  • File Sharing
  • Food Delivery Dispatching
  • For Restaurants
  • For Small Businesses
  • Form Builder
  • Forms Management
  • Gift Card Management
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Kitchen/Menu Management
  • Kitting
  • Landing Pages/Web Forms
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Booking Tools
  • Online Ordering
  • Online Payments
  • Online Store Builder
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Configurator
  • Promotions Management
  • Real Time Editing
  • Real-Time Data
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Responsive Web Design
  • Returns Management
  • Reviews Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Trend Analysis
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Social Promotion
  • Survey Builder
  • Table Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • eCommerce Management
  • Total features78
  • API
  • Auto Update
  • Behavioral Targeting
  • Billing & Invoicing
  • CRM
  • Catalog Management
  • Channel Management
  • Commenting/Notes
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Dispatch Management
  • Electronic Payments
  • Email Marketing
  • File Sharing
  • Food Delivery Dispatching
  • For Restaurants
  • For Small Businesses
  • Form Builder
  • Forms Management
  • Gift Card Management
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Kitchen/Menu Management
  • Kitting
  • Landing Pages/Web Forms
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Booking Tools
  • Online Ordering
  • Online Payments
  • Online Store Builder
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Configurator
  • Promotions Management
  • Real Time Editing
  • Real-Time Data
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Responsive Web Design
  • Returns Management
  • Reviews Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Trend Analysis
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Social Promotion
  • Survey Builder
  • Table Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • eCommerce Management

Integrations

  • Total integrations52
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations6
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

LB
AvatarImg

Louise B.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Comments

Reviewed 2 years ago

The online chat Max was very helpful and very patient.

Pros

I am a complete novis to building a website so I was surprised that this site made this very easy and has saved me a fortune paying a tech company to design my website for me.

Cons

Perhaps a step by step guide as you go along and explain what things mean for example Domain name and other technical language which to someone like me is neccessary.

AR
AvatarImg

Verified reviewer

Professional Training & Coaching, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SITE123 logo

SITE123

Buggy

Reviewed 5 years ago

I run bootcamp business, when customers pays monthly fees directly. The booking templates have next to nothing customisation - nill for email confirmation. When selecting "free" as a service paying type the email to the client still mention the price and says $0 which is very annoing and confusing. Limited (very limited number of bookings - only 50 for 20 dollar plan! But in this business we do 10 session per week with average of 8 people per session - so it is not enough even for a week worth of bookings! Bugs in UI on mobile screens: calendar keeps crashing, impossible to book a session using a phone!

Pros

easy to use, fast, preview while building, excellent customer support through online chutting.

Cons

Buggy templates and functinality. Reported bugs are ignored, no help for available templates, limited customisation of templates. No required features for cheap plans - becoming very expensive when start adding features.

YK
AvatarImg

Yu K.

Apparel & Fashion, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Easy to use and great value for £

Reviewed 7 months ago

Love the ease of design process with functions available. Support team is great! All my queries were resolved very fast.

Pros

Very efficient online support team. Easy to get help and sort things out.

Cons

Not easy to give feedback about negatives because I only use this website for 2 weeks now.

LM
AvatarImg

Lisa M.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Top quality and value

Reviewed 2 years ago

Brilliant

Pros

So professional in every way. Ease of set up and great customer service.

Cons

Nothing at all. It was very easy to set up especially with the assistance of the online customer service operatives. Don't change anything.

Dd
AvatarImg

DIRk d.

Hospitality, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SITE123 logo

SITE123

Good site BAD CUSTOMER SUPPORT

Reviewed a year ago

Good price and good features.

Pros

Im in control. Good variety of choices.

Cons

Can not talk to support. Only chat online or email. Mostly they only send articles to help you. Not what I asked for,

GW
AvatarImg

Graeme W.

Religious Institutions, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SITE123 logo

SITE123

How i found working with Site123

Reviewed a year ago

Great experience so far. our church is trying to keep the website simple but have the information required.

Pros

It is easy to use. templates are a great help. online help is excellent.

Cons

Being a church that likes to put the service on the website 100mb just is not enough and compression detreats from the video.Could do with more templates for religious organizations and not just shopping.

MR
AvatarImg

Marjorie R.

Education Management, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SITE123 logo

SITE123

Review

Reviewed 2 years ago

Great Support

Pros

It is really easy to use, once you know how. But the online support is amazing.

Cons

Just need to get used to navigation and preview .

JT
AvatarImg

Josee T.

Mental Health Care, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Very satisfied!

Reviewed a year ago

Very good and satisfying!

Pros

Friendly user, good templates, a lot of pictures to search for and use, prompt support online or email!

Cons

Having to learn how to set SEOs, but that's part of the game.

PC
AvatarImg

Peter C.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SITE123 logo

SITE123

Just short of excellent - which is a pity.

Reviewed 2 years ago

On line sales - especially being able to offer pay instore facilities, this is more suitable for our demographic who are still wary of web based card use.

Pros

Ease of use24 hour online chat support - which has never failed to receive 5* reviews when used.Flexible features.

Cons

Inability to import and export data to and from CSV and/or spreadsheet formats. This is especially vital for inventory management and is definitely the Achilles Heel of this software.

AvatarImg
AvatarImg

David M.

Education Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SITE123 logo

SITE123

Setting up my website

Reviewed 6 years ago

Because of the 24 hour online help any problems I did have were quickly responded to with helpful suggestions and advice.

Pros

This software is relatively easy to use and fairly user friendly

Cons

Not being able to edit the second language text without editing the first language text beforehand

JT
AvatarImg

Jo T.

Arts and Crafts, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Great customer service

Reviewed 2 years ago

Excellent

Pros

I find it brilliant that I can access an online chat facility which has been very helpful on a number of occasions.

Cons

Nothing. I’m very happy with this software

AR
AvatarImg

Verified reviewer

Music, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SITE123 logo

SITE123

Too basic for an all-inclusive

Reviewed 4 years ago

Easy to use. So easy to use that, in my opinion, everything looks too basic and the same.

Pros

Very easy to put an e-commerce online. If you are starting a business it's a good choice to run your website fast.

Cons

It's definitely not an all-inclusive software. You don't have a lot of options of customization so it's seems your website it's like a bunch of others around.

AA
AvatarImg

Aaron A.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

The Best Website Builder I Have Ever Used

Reviewed a year ago

I am very happy to be using SITE123. I think I made the great decision to choose SITE123 to create a website and started my online business.

Pros

Very beginner-friendly and very easy to use. Packed with great e-commerce features. Packed with excellent page types. Great blogging features. Very cost-effective. Great customer service.

Cons

Honestly I love everything about SITE123. I have used many website builders, including Squarespace and Wix. Site123 is the best website builder I have ever used.

AvatarImg
AvatarImg

Matthew R.

Retail, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SITE123 logo

SITE123

Very relaible and helpful website builder

Reviewed 4 years ago

I think this is one of the top 5 best website design based on most that have you pay money to keep it running

Pros

I found the tools and help the site123 creators. The template varieties to pick and the theme as step1 lets u decide ur online business or site to make.

Cons

Some features when building on the template give trouble of the tools to choose what you like to include or do, it can be fixed though

ET
AvatarImg

Edgar T.

Management Consulting, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Great value for money

Reviewed 2 years ago

Great experience. I need to point out that the online support is excellent and fast to work on our issues. the swift response (even on weekends) is clearly a differentiator factor.

Pros

A non tech person can do a prettu good job using the software and all the templates and ideas provided

Cons

integration with outlook (mail and calendar) is not user friendly and needs to improve

NB
AvatarImg

Nigel B.

Building Materials, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

First Class Website Builder

Reviewed 2 years ago
Pros

Easy to use as you can perfectly navigate the built in functions within the website builder

Cons

The only criticism I have is if there are urgent minor adjustments required for improvement of your website they become a feature request, and months later remain outstanding. However serious issues are prioritised and the online help Site123 provides is excellent.

PB
AvatarImg

Phil B.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SITE123 logo

SITE123

Good easy to learn and use Web development tool

Reviewed a year ago

I wanted to provide a way of assisting small businesses to get an affordable web presence when they believed it would be too expensive. The once I had created the initial site, show them how to take it on and proceed with very little input from me. Site123 is an ideal product to do this with and has proved very useful. The online training videos and documents are easy to understand and the online chat support is brilliant.

Pros

It is easy to get to grips with and a very affordable way to get small businesses or startup to get a website on Ecommerce store

Cons

It is slightly restrictive with its templates and some look a bit basic

DG
AvatarImg

Dawn G.

Arts and Crafts, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Excellent customer sevice and product.

Reviewed 2 years ago

Very good.

Pros

Very easy to use. I am not very good with computers, but I found it very easy to build my website, especially with the back-up of Site 123's online customer service chat line.

Cons

I don't like the background designs for the home page.

AvatarImg
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Lavish S.

Information Technology and Services, 501-1,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SITE123 logo

SITE123

A good place to customise your own online marketplace.

Reviewed 5 years ago
Pros

One of the simplest product that you can use to make your online business marketplace. Just tell them your needs answer them a few questions and here they go they will provide you a template according to your need.

Cons

To add your own domain you need to buy a premium for that. And it is quite expensive if you compare to the offers they provide in their price you will find it expensive.

DE
AvatarImg

David E.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SITE123 logo

SITE123

Great Option for Small Business Owners

Reviewed a year ago

Overall, the positives currently outweigh the negatives. If the "cons" are addressed, then the system will be ideal for most of my online needs. I have quite a few more projects that I'd like to complete, and the "cons" are holding me back.

Pros

The Site123 administrative panel is relatively simple to manage, and there is 24/7 online chat support to answer any questions about a particular function. The sites look professional, and there are a number of nice features and integrations in the Site123 system.

Cons

1) I am VERY frustrated by the 2,000-character limit in each section of custom code. I still have over 90% of my allotted space (10 GB) available for use, so I am not clear as to why this limit is so low. I would create several more websites on Site123 if this limit were lifted to at least 5,000 characters. The limit seems arbitrary - customers HATE arbitrary limits.2) I am frustrated at the 200-page limit for the entire site. I understand that there have been some performance issues for other customers when they exceed 200 pages on their site, but that is Site123's issue to figure out. Again, I still have over 90% of my allotted space (10 GB), so it is frustrating not to be able to use it due to a technical issue.

LI
AvatarImg

Lesley I.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SITE123 logo

SITE123

New User

Reviewed a year ago

Overall, my experience has been very good.

Pros

By far the most significant part of SITE123 is the support team. They are all very helpful and proactive in contacting you, i.e. they see you are online and just check out if you need help. They are all patient, knowledgeable and good humoured.

Cons

I would like to be able to log in to edit from a live page - probably to toggle between the two. It may exist, but I haven't found it yet.

GB
AvatarImg

Gregory B.

Animation, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Excellent site builder

Reviewed 6 years ago

Very convenient and user friendly software.

Pros

I needed to create a modern version of my online portfolio. I found SITE123 was the easiest way to accomplish the task. Very convenient design and structure of the "Site Editor", which allows in no time to build comprehensive and professionally looking website. Even unexperienced user, who knows nothing about web design, can achieve very impressive results.

Cons

There is no option to create local HD back-up of the website. This is very important feature, which has to be added by the SITE123 developers.

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Ismaël Huberson C.

Apparel & Fashion, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Site123

Reviewed 2 years ago
Pros

Site123 is an easy to use website builder that allows you to quickly create an online presence for your business at no cost. With Site123, you can create a professional looking website with your company logo, content, colors and more. Other great features include access to one-click install themes and an option to create a mobile version of your website.

Cons

Limited template, the most advanced features are in the paid offer.

RP
AvatarImg

Robert P.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Easiest Web builder by far

Reviewed a year ago

i did a bit of shopping around before settling on site 123. i have recently taken my small builders company online and only needed a simple website, after using Wordpress, Grow and squarespace Site123 was by far the most straight forward. after choosing a template the website was more or less complete for what i needed the rest was very intuitive. the couple of questions i did have were answered almost immediately by a human. cannot recommend this site enough!

Pros

the templates were amazing and pretty much built it for me, customer service is faultless and cost was the most competitive

Cons

cannot fault, everything was simple, no jargon. i have little to no IT literacy and even i had next to no trouble. any stumbling blocks i encountered were solved almost immediately by support.

Mc
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Mike c.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SITE123 logo

SITE123

Easy to use, for a reasonable price!

Reviewed 2 years ago

Great, easy, satisfying, the price is always the main factor for choosing and you offer the best one for now :)

Pros

Building a site for a small business is always demanding and not on the top of priorities for us managers. But nowadays you don`t have much of a choice if you want to look and be professional. That`s why you need a web builder with friendly interface, 2-minute respond online support 24/7, competitive price options when you upgrade your plan, which is always necessary and easy setting up hosting and domain. That`s why I chose site123, instead of their 3-main competitors.

Cons

At first glance I do not see a lot of free plugins, and some of the ones available are old dated. Of course using custom code is always best and till now it integrates to my project with no problems and crashes. For Ex. I need comparison picture slider which I will get from 3-th party, it would be great if such is integrated in the plugins and custom code section. Another thing is the parallax option which would be great to work with multi pictures on the first page.