SITE123 Features

SITE123

Free website builder and landing page solution

4.46/5 (80 reviews)

Competitor Feature Comparison

API
Alerts/Notifications
Appointment Management
Auto Update
Booking Management
Calendar Management
Campaign Management
Cataloging/Categorization
Commenting/Notes
Communication Management
Contact Management
Content Management
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Security
Design Management
Drag & Drop
Electronic Payments
Email Marketing
Event Triggered Actions
File Sharing
Form Builder
Forms Management
Group Posting
Image Editing
Image Library
Inventory Management
Inventory Tracking
Invoice Management
Kitting
Landing Pages/Web Forms
Moderation
Multi-Channel Communication
Multi-Currency
Multi-Language
Multi-Store
Newsletter Management
Online Booking
Online Booking Tools
Online Store Builder
Order Management
Post Management
Pre-built Templates
Promotions Management
Real Time Editing
Real Time Notifications
Reporting/Analytics
Reservations Management
Responsive
Reviews Management
SEO Management
Search/Filter
Shipping Management
Shopping Cart
Social Advertising
Social Media Integration
Survey Builder
Template Management
Templates
Third Party Integrations
Video Management
Visitor Tracking
WYSIWYG Editor
Website Analytics
Website Integration
Website Management
eCommerce Management
Learn moreCompare App
API
Alerts/Notifications
Appointment Management
Auto Update
Booking Management
Calendar Management
Campaign Management
Cataloging/Categorization
Commenting/Notes
Communication Management
Contact Management
Content Management
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Security
Design Management
Drag & Drop
Electronic Payments
Email Marketing
Event Triggered Actions
File Sharing
Form Builder
Forms Management
Group Posting
Image Editing
Image Library
Inventory Management
Inventory Tracking
Invoice Management
Kitting
Landing Pages/Web Forms
Moderation
Multi-Channel Communication
Multi-Currency
Multi-Language
Multi-Store
Newsletter Management
Online Booking
Online Booking Tools
Online Store Builder
Order Management
Post Management
Pre-built Templates
Promotions Management
Real Time Editing
Real Time Notifications
Reporting/Analytics
Reservations Management
Responsive
Reviews Management
SEO Management
Search/Filter
Shipping Management
Shopping Cart
Social Advertising
Social Media Integration
Survey Builder
Template Management
Templates
Third Party Integrations
Video Management
Visitor Tracking
WYSIWYG Editor
Website Analytics
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Alerts/Notifications
Appointment Management
Auto Update
Booking Management
Calendar Management
Campaign Management
Cataloging/Categorization
Commenting/Notes
Communication Management
Contact Management
Content Management
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Security
Design Management
Drag & Drop
Electronic Payments
Email Marketing
Event Triggered Actions
File Sharing
Form Builder
Forms Management
Group Posting
Image Editing
Image Library
Inventory Management
Inventory Tracking
Invoice Management
Kitting
Landing Pages/Web Forms
Moderation
Multi-Channel Communication
Multi-Currency
Multi-Language
Multi-Store
Newsletter Management
Online Booking
Online Booking Tools
Online Store Builder
Order Management
Post Management
Pre-built Templates
Promotions Management
Real Time Editing
Real Time Notifications
Reporting/Analytics
Reservations Management
Responsive
Reviews Management
SEO Management
Search/Filter
Shipping Management
Shopping Cart
Social Advertising
Social Media Integration
Survey Builder
Template Management
Templates
Third Party Integrations
Video Management
Visitor Tracking
WYSIWYG Editor
Website Analytics
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App

SITE123 Feature Reviews

25 reviewers had the following to say about SITE123's features:

Anonymous
A verified reviewer
Verified Reviewer

Buggy

2019-11-20

Bugs in UI on mobile screens: calendar keeps crashing, impossible to book a session using a phone!

Pros

easy to use, fast, preview while building, excellent customer support through online chutting.

Cons

Buggy templates and functinality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: GetApp
Helpful?   Yes   No
Read more
fidelis A.

site123 2021 review

2021-04-14

My overall experience is great. I was able to create a website without paying a dine.

Pros

It has a page creator for editing and adding extra pages. one can easily edit website in real time very fast without writing a single line of code.

Cons

Some functionality is limited to some extent. The plugins are not much compared to similar platforms. One may not get all they want from a basic package which makes its pricing strategy expensive for startups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Individual & Family Services company, 201-500 employees)

Is it as easy as 123

2020-05-23

In conclusion if you looking for simple and small this would be great but if you have something more grand in mind you may want to explore a few more options before you settle

Pros

Also they offer multi language management that other sites fail to do.

Cons

I wish that there were more options and it was a little more advanced. . There free site is heavy with limitations but once you choose a paid plan it unlocks endless amount of possibilities

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Dominique C.

SITE123 Review

2018-08-22

Excellent contact!

Pros

Great templates, easy to use !

Cons

The name SITE123 but it's OK. Nothing than l don't like .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Staffing and Recruiting company, myself only employees)

How Site123 helped me

2018-08-22

Site123 allows me to convey the services that I offer in a simple. clear and usable way, very easy to update and publishes any of my changes instantly if required which is a real asset. In a strange way it's actually fun to use because you can alter the image of your business if required without publishing and when you are ready, hit the publish button and hey presto you have a fresh new look.

Pros

Excellent array of templates and you'll never be short of finding suitable images - they seem endless.

Cons

None really - maybe the inability to change the format of a selected template but I guess that's why its called a template!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anamary A.

is a complete platform that allows anyone to create their own free web page in minutes.

2018-07-01

I use SITE123 when I need to build simple web pages in a short time and with very good results.

Pros

Responsive templates for mobile phones t tablets automatically.

Cons

The customization is very limited. The parameters of the free plan and some paid plans significantly limit the opportunities to create a large functional website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hi Anamary. Thank you for your review! We really appreciate your feedback.

We are adding awesome new custom features every month! With that said, is there anything you would like to see added to our software?

We want to make sure you are happy with our software and earn the best reviews from our customers.

We will continue to update and improve our product and in the meantime we appreciate having you as a customer and your feedback.

Thank you and have a great day!

Kind regards,

SITE123 Support Team
www.site123.com

Read more
Binyamin K.

Great Customer Service

2018-10-15

Simply put: I am a big fan of Site123.

Pros

Site123 is feature rich but requires assistance to make the most out of it.

Cons

I would like to have more "drag-and-drop" control over building features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hi Binyamin!

Thanks very much for your great review!

Please know that our system is deliberately designed to not be drag-and-drop, like so many other systems out there. This is because our system has been optimized so that users can always design a professional looking website, no matter what. We are also always introducing new customization features, and we will keep all of our users updated whenever we release something new!

Thanks and have a great day!

SITE123 Support Team

Read more
Hugh G.

Most of my experience as been really positive.

2018-04-19

Pros

The staff are on call at any time to answer all of my questions and they have a video tutorial for each query. The drag and drop facility makes it really simple to do, without having to install a hundred plug-ins.

Cons

There are some things missing i.e. interaction with viewers by having something built into the software where viewers can comment on individual photos or content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lisa C.

Site 123 is easy to use and tech support has been very good.

2018-08-22

Being brand new at developing a website, Site 123 is flexible.

Pros

I cannot speak expertly to software capabilities since I don't have a clue about it, but I like that Site 123 is pretty easy to set up for what my needs are in our website.

Cons

At this time, because I am so new at it, there is nothing that I can offer in this area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne H.

Mobile Savvy; Just Add Content

2016-08-22

In a just over three hours, I had completely built a mobile friendly site by taking the content from my old size and dropping it in.

Pros

Being able to offer a very modern, attractive and fully mobile compliant site seems to be more effective in getting eyes on me and making sales.

Cons

I wouldn't want to try to do a very robust catalog or sales site from what I could tell, but I wasn't looking in that direction and maybe missed some features that make that choice more accessible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering SITE123

I would say you should definitely take this software for a spin and see if it's right for you. For a huge part of the small-midsize business with either no site or an old or poorly developed one, this is going to be like going from a Yugo to a Ferrari...and the Ferrari is free.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Media Production company, 1-10 employees)

Not as easy to use as some website builders

2020-01-04

Pros

Templates provide different options to choose from.

Cons

The template options are limited, as are the choices for modifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Olga S.

Very easy to create your website, so much pleasure to use it after!

2018-04-18

Pros

The best feature is the way all templates are build.

Cons

It is not correctly translated to other languages, like Russian. I had troubles understanding what my steps ahouls be and how to use save button.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew R.

Very relaible and helpful website builder

2020-05-13

I think this is one of the top 5 best website design based on most that have you pay money to keep it running

Pros

I found the tools and help the site123 creators. The template varieties to pick and the theme as step1 lets u decide ur online business or site to make.

Cons

Some features when building on the template give trouble of the tools to choose what you like to include or do, it can be fixed though

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bill C.

Relatively Easy for a Newby

2018-08-24

Pros

The site design is excellent and the layout supports and highlights my content. I did have to use technical support to "publish" the site, but my issues were quickly resolved.

Cons

No real issues with the software that were not resolved with a 10-minute chat with one of the technical support staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara S.

I had a large number of templates to chose from where on other sites I had none in my category.

2018-04-17

I was able to build a nice website in no time. And if I want to make changes it's easy to do.

Pros

It's easy to use and whenever I did have a question I used their 24/7 chat with the highly knowledgeable support team.

Cons

Although the templates are great I found that there were some things I wanted to change at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher A.

Easy to use and publish

2018-08-22

Good solution for my budget

Pros

Intuitive to use and easy to see results

Cons

Templates are somewhat restrictive if you want to do something different

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hi Christopher! Thank you for your review! We really appreciate your feedback.

About the templates, we're adding more and adding more customization options for our templates all the time. We want our clients to have as many options as possible!

Is there anything you would like to see added to our software? We want to make sure you are happy with our software and earn the best reviews from our customers.

We will continue to update and improve our product and in the meantime we appreciate having you as a customer and your feedback.

Thank you and have a great day!

Kind regards,

SITE123 Support Team
www.site123.com

Read more
Ana del V H.

it's fine to create a website quickly without much knowledge about web development

2018-05-24

It allows to build a simple website in a very short time without the help of experts in web development.

Pros

the website that is built automatically adjusts to mobile devices.

Cons

It does not have predefined templates for educational web.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hi Ana. Thank you for your review! We really appreciate your feedback.

We are adding awesome new customization options all the time. We have designed everything so no matter how you set your website, it will look professional and impressive.

We want to make sure you are happy with our software and earn the best reviews from our customers.

We will continue to update and improve our product and in the meantime we appreciate having you as a customer and your feedback.

Thank you and have a great day!

Kind regards,

SITE123 Support Team
www.site123.com

Read more
Andrew M.

All positive .

2018-04-30

I'm able to run my own company from home as a disabled person. But there should be an incentive for users building sites for customers like me .

Pros

Easy to navigate templates really professional.great customer service really easy to use . software throughout the different packages are really professional and easy to use.

Cons

When too many people are on can run slow but still an amazing product . but overall really great system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hi Andrew! Thank you for giving us a great review!

There is a program that would suit you given your web design skills - Our Expert Program.

Our Experts Program gives you the option to build your clients a website directly from your own SITE123 account. When the website is ready and upgraded, you will be able to enjoy benefits like: Huge commissions on each paid website, a FREE website for your own business (with our GOLD package), Special account manager and more.

The program is open and you can register in just a few seconds.

For more questions, please send an email to experts@site123.com

Read more
Anonymous
A verified reviewer

Easy to use even you do not have any technical knowledges.

2018-05-14

Awareness from customers.

Pros

Theme design and operating features that help me building the site easily without technical skill. UX/UI is amazing.

Cons

I have sometimes experienced the delay of loading speed and some errors during access to the site. Please take care of this issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gregory B.

Excellent site builder

2018-08-22

Very convenient and user friendly software.

Pros

Very convenient design and structure of the "Site Editor", which allows in no time to build comprehensive and professionally looking website.

Cons

This is very important feature, which has to be added by the SITE123 developers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ginés H.

Super simple and great visual results

2018-06-28

Pros

I have 2 websites (professional and personal ones), both of them paid, and I think it's super quick to use and build the website, while the visual result is super good and looks quite modern. In addition, the customer support is super fast, probably their best part.

Cons

The same thing that makes it great, which is the huge amount of templates, it's also its main problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hi Gines,

Thanks so much for the review! I really appreciate it.

Please know that we are adding more functionalities all the time, and any feedback you can give we will happily forward to our developers. Justified alignment is one of the things we hope to add soon along with other features, and remember that all of the templates we made were built with our own system. All it takes is a little time and you can build sites completely of your own design!

If you have other questions, please don't hesitate to contact our 24/7 chat support! Thanks!

-Derek
SITE123 Support

Read more
Nikki G.

SITE123 for new bloggers

2019-03-21

Started a blog which I plan to monetize at a later stage with my own products. Looks like this will not work with this host though as they are very restrictive.

Pros

For a first time user I would highly recommend SITE123.

Cons

Sadly they do not allow me to add an HTML so my affiliate marketing is not going to work on this platform in the long term.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hello Nikki,

Thank you for your feedback! We really appreciate it!

We are glad you enjoy the features of our site and the help of our customer support. Great effort is putting into our system as functional and attractive as possible. Remember that if you have any features you'd like to request or improvements you think should be made, please let our customer support know, we always take client suggestions!

Kind Regards,

The SITE123 Support Team
www.site123.com

Read more
Anonymous
A verified reviewer

Discounts, Discounts everywhere

2018-04-12

Pros

I like the ease of use to create your website, they have a nice looking page design that was easy to set up.

Cons

I was disappointed to realize that no matter what business I selected the same website template was given to me, just a different picture in the header.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Thank you for reviewing SITE123. I wanted to discuss a few things about your review. Our Website Structure tool is used to customize and change websites using our Advanced Structure Options, letting our clients change the design and layout of their websites. Another thing that you could do is to choose from our wide selection of layouts for each page / module - Have you tried it out?

In regards to the score you have provided about our customer support, I wish we could have your details to communicate with you and to check what were the issues you experienced. We strive to excel in our customer support. This is why we provide 24/7 live chat support with real agents - covering 15 languages on the chat.

Please know that recently we had discounts available due to Holiday Season sales and specials. Outside of seasonal sales, we are happy to offer discounts as any other website builder platform and are glad that you were able to enjoy a discount.

Thanks,
Derek,
SITE123 Team

Read more
Anonymous
(Consumer Goods company, 11-50 employees)

SITE123

2018-08-22

After using two other software resources in the past, I am so glad I found SITE123

Pros

Ease of use and limitations on design. I have used software that allows more flexibility in design but the finished product looks unprofessional .

Cons

At time of purchase there was no order copy function, this has been added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SITE123


Hi! Thank you for your review! We really appreciate your feedback.

We're glad we were able to add the feature you wanted! More input is always welcome!

Is there anything you would like to see added to our software? We want to make sure you are happy with our software and earn the best reviews from our customers.

We will continue to update and improve our product and in the meantime we appreciate having you as a customer and your feedback.

Thank you and have a great day!

Kind regards,

SITE123 Support Team
www.site123.com

Read more
Belito M.

The Best Website Builder

2018-08-23

Before I don't have a website,I can only post few information about my affiliate products on social media.But after I launched my website in March 14,2018,finally i was able to post the whole content on a blog page and have partnered with travel companies around the world.In addition,they approved my applications.Site123 is an easy website builder based on my experience.Now,my revenue still growing.

Pros

Easy to learn even without coding skills

Cons

Sometimes website loads slowly if they are upgrading the system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more