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We connect humans to the brands they love.

SlickText Reviews

Overall rating

4.8

/5

237

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10

Reviews by rating

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Pros and cons

I am delighted I chose SlickText over the competitors. The customer care is quick, responsive, and understands our needs completely.
My overall experience with SlickText has been an absolute joy. They are kind, courteous, and knowledgable.
Super easy to use, reasonable pricing for Small businesses, great & quick customer service, and awesome features like bday list as well as automatic conditions that allow you to customize lists.
They didn’t cancel our account and continued to bill us for 12 months. When we called to cancel for the second time they argued with us and refused to hear our complaint.
Terrible service, refused to cancel our account when we no longer using the service.
Inability to track full urls & necessity of using a "from" number that is not ours.
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237 reviews

Recommended

EH
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Elena H.

Marketing Manager

Financial Services, 11-50 employees

Review source

Overall Rating

SlickText Review: A texting lifesaver!

Reviewed 4 months ago

Transcript

Elena: Hi, I'm Elena. I'm a marketing manager at a wealth management startup, and I give SlickText a...

Vendor response

Hi Elena, Thank you so much for taking the time to leave us this great review. I am so glad you are getting so much value out of the platform. We're happy to have you using SlickText! - Dylan W.

SL
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Stephanie L.

Professional Training & Coaching, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Enjoyable and easy to use!

Reviewed a month ago
Pros

Easy to send text invites to my audience!

Cons

Sometimes important contacts into app can be difficult but customer support helped me make adjustments even though they weren’t required to!

IU
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Isaiah U.

Hospitality, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slick Text

Reviewed 2 months ago

It’s been a good experience. I’ve not had any issues.

Pros

The ease of setup as well as how easy to use it is.

Cons

There has not really been anything that I do not like.

KD
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KYM D.

Packaging and Containers, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product!

Reviewed 2 months ago

Works for the ways we need it to and helpful when need assistance.

Pros

Ease of use and helpful customer service.

Cons

Learning a new system on my own. I like to learn by being shown, but in this case I had to navigate around to figure out the system on my own.

CJ
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Carolyn J.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Seems to be the best

Reviewed 4 months ago

Positive, their customer service is great

Pros

I tried out several other texts messaging companies that I thought were cheaper, but this was the easiest to set up, especially getting the phone number. I went with another company at first where I had to jump through a whole bunch of hoops to try and get a phone number approved but slick text did it for me and was super easy.

Cons

I wish I could send emojis easier without it eating up all of my characters and that sending images didn't use up so many points, but I think that's just how it is

TB
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Theo B.

Financial Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great software

Reviewed 5 months ago

Good so far easy app , love the fact that you can do it on the phone

Pros

How fast you can send message, the volume is good tho

Cons

I wish there was a way to use more than 1 phone number

GM
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Gustavo M.

Logistics and Supply Chain, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Text made easy!

Reviewed 6 months ago

I am thrill to have this platform to communicate with my customers.

Pros

It is the easiest way to communicate with my customers.

Cons

SlickText has too many steps to set up the account.

BT
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Bridget T.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slick text

Reviewed 7 months ago
Pros

Ease of use and it’s automated. Makes rescheduling appointments easier than calling.

Cons

Comes from a random number would rather it be recognized.

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Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SlickText is a great option for mass texting your membership.

Reviewed 7 months ago

100% satisfied. I will continue to use.

Pros

Ease of use and tutorial videos. You're off and running within minutes.

Cons

I have not found a flaw with the system. However, I do wish that I could see who opted out so that I can follow up with those particular people separately via another method.

FR
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Fernando R.

Retail, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Service For Price

Reviewed 7 months ago

Easy friendly to use the different modes of texting.

Pros

Features and Cost are very competitive for the prices.

Cons

Limited letter count for messages in texting.

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Jamie L.

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Many Great Features

Reviewed 8 months ago
Pros

Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions.

Cons

I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed.

KW
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Karen W.

Health, Wellness and Fitness, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible Flexible Marketing Program

Reviewed 8 months ago

Impressed with all of the marketing options and the amazing customer service

Pros

Slick Text has tons of options to customize it to your EXACT business needs. Great for ANY size business.

Cons

Setting up for the first time can be a little bit overwhelming (Because they have tons of options - which is a great benefit) However, their customer service is available even in the evenings to help and are VERY helpful.

AM
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Atendi M.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Best SMS Marketing Software For Business

Reviewed 8 months ago
Pros

I like that SlickText is affordable and offers great features for SMS marketing It makes mobile marketing easy and delivery is fast and on time It also helps as amass marketing solution

Cons

No bad experiences with SlickText. It has been amazing

RD
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Rickie D.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Medical Office

Reviewed 9 months ago

Great being able to connect with patients and send promotions

Pros

Communicating with patients and sending offers to them as well

Cons

No complaints with having SlickText at all.

MH
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Morena H.

Hospital & Health Care, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Platform for staying in contact with all employees

Reviewed 9 months ago

Slicktext has helped with our time management in contacting all our employees quickly. Its super easy to learn and the customer services is quick to respond when needing help.

Pros

Being able to contact all employees anytime

Cons

I wish it had more private settings to allow multiple users to have a hand in it without seeing everything.

BW
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Britni W.

Consumer Services, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Small business owner

Reviewed a year ago

I wish it had more features for the money

Pros

I was able to send mass text messages. I could create at least one group.

Cons

It was hard to navigate. I need more visual tutorials.

CR
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Carolina R.

Philanthropy, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why to chose slick text!

Reviewed a year ago

Overall the experience we have had with Slick Text has been phenomenal! The customer service is top notch and the sales reps truly care about finding the best fit for your organization! It feels like you are truly part of the slick text team and not just a stream of income!

Pros

Slick text is user-friendly and easy for everyone to learn! It is also quick to implement and set up! You can start texting your audience on the day you sign up!

Cons

I don't think there is anything I dislike about slick text. It would be amazing if the roll over texts didn't expire but usually that is not an issue as we seem to always use up our texts on time!

FD
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Flavio D.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I like the services

Reviewed a year ago

It is undoubtedly one of the best services. Customer service is very fast and you feel welcomed.

Pros

It is undoubtedly one of the best services. Customer service is very fast and you feel welcomed.

Cons

Pricing is something that still needs to be improved. I have a marketing agency, every day I receive promotions from competing companies with the same number of messages paying less. This is hard. I stay here because I like the treatment.

BH
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Brian H.

Medical Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Central Occupational Medicine Providers-San Bernardino

Reviewed a year ago

Overall my experinec with slick text has been great. Customer service has helped us quickly due to one glitch and ever since then, slick text has only made our clinic's communication a lot better.

Pros

Slick text helps our clinic communicate to our patients their next follow up appointments and give us a place where we can also text the patient, 1x1.

Cons

The only thing that could use some are of opportunities is being able to re-send a text to just one person at just 1 click of a button instead of a whole group.

SS
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Stephanie S.

Health, Wellness and Fitness, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Learn and Has so Many Functions!

Reviewed a year ago
Pros

We love the mass texting of course but we also love the text-to-win contest features and the qr codes!

Cons

It seems a little overwhelming once you first get in there and you have to build a lot of the portions individually before connecting everything, but there are so many videos to help and the support staff was so amazing to work with and answer all of my questions.

HE
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Hollie E.

Entertainment, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Premier Productions & SlickText

Reviewed 2 years ago

They are great!!

Pros

I think SlickText is very user friendly!

Cons

There’s not a whole lot to dislike about SlickText!

AL
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Adri L.

E-Learning, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stellar Customer Service, Easy to Use Platform

Reviewed 2 years ago

SlickText is a lot more intuitive than other SMS marketing platforms I've used. On the off chance that you can't immediately figure out a feature on your own, there are video tutorials for almost everything. On top of that, they also have a great customer service team. Within the dashboard is a live chat box where you can be connected with a real human within a couple of minutes. Every person I've interacted with has been super helpful.

Pros

SlickText is very easy to pick up. There are plenty of useful features, and none of them are difficult to figure out.

Cons

The analytics could be a little more detailed, but you get the basic info that you need.

MB
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Mahmood B.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Made it communication with our customers a breeze

Reviewed 2 years ago

I am delighted I chose SlickText over the competitors. The customer care is quick, responsive, and understands our needs completely. Scheduling messages, having people subscribe to our weekly text and categorizing customers based on their needs/usage have never been more accessible. Overall, I would highly recommend SlickText.

Pros

The intuitive design is what I liked the most about this software. This is the first time of me using any of this kind of service and it took me less than 15 minutes to understand all the different features. It also has videos on each function if someone wants to get an idea. The trial with free messages also helped us evaluate the software.

Cons

To the extent that we use the software, we are yet to find any specific features or lack of feature in that sense.

vr
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victoria r.

Retail, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service

Reviewed 2 years ago
Pros

Easy to use and reaching someone for assistance is always easy/quick through their live chat feature

Cons

At this moment, theres nothing that I dislike

Vendor response

Hi Victoria, Thank you so much for the feedback! We're so glad that our support team has been helpful and available to you! - SlickText

LD
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Lee D.

Education Management, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly with top notch tech support!

Reviewed 2 years ago

The benefits of the text service comes from the user base we have as we read their reviews of how great it was having timely information of the most recent fire.

Pros

Having the option to send photos and videos is key to what we do. Unused roll over texts units answer the question, "what if we don't use all the data"? After using the Slick Text product for several months now, it has become clear that their Tech Support Personnel is the selling component of the the company! Nobody wants to buy a product and not get great after care while trying to learn it. This support team has it together!

Cons

There have been a few items that I have asked tech support to do and learned it can't be accomplished. More of a software issue than anything else however, they were able to figure out how to fix it by going above it differently.

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Scott W.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slicktext is a step above

Reviewed 4 years ago

I love SlickText. The team is awesome and the software is top notch. [SENSITIVE CONTENT HIDDEN] is really a step above when it comes to customer satisfaction and going above and beyond to make sure slicktext customers are taken care of

Pros

- [SENSITIVE CONTENT HIDDEN] the customer support once you get setup - Price - Ease of use - Accessibility

Cons

- I really can’t think of anything at all