Smaily Features

Smaily

If email marketing is the game, Smaily is the name!

4.86/5 (21 reviews)

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AB Testing
API
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CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
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Channel Management
Click Tracking
Contact Database
Contact Management
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Post Scheduling
Real Time Analytics
Real Time Data
Reporting & Statistics
Reporting/Analytics
Response Management
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WYSIWYG Editor
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AB Testing
API
Access Controls/Permissions
Activity Tracking
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Channel Management
Click Tracking
Contact Database
Contact Management
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Post Scheduling
Real Time Analytics
Real Time Data
Reporting & Statistics
Reporting/Analytics
Response Management
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Subscription Management
Template Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Web Forms
Workflow Management
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AB Testing
API
Access Controls/Permissions
Activity Tracking
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Channel Management
Click Tracking
Contact Database
Contact Management
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Post Scheduling
Real Time Analytics
Real Time Data
Reporting & Statistics
Reporting/Analytics
Response Management
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Subscription Management
Template Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Web Forms
Workflow Management
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Smaily Feature Reviews

21 reviewers had the following to say about Smaily's features:

Maiko M.

Easy and inexpensive Email marketing software Smaily

2021-06-17

Pros

Everything works really well and the easiest is to use the drag and drop email template editor.

Cons

Maybe the campaign statistics reporting could be enhanced and it would be really nice if there were suggestions for improvement in the A/B testing analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi Maiko, and we are very grateful that you chose Smaily as your email marketing platform.
We look forward to adding more options in the future, and will certainly take your comment into account regarding A / B testing.

Read more
Mihkel L.

Great platform for small and large audiences

2021-06-28

Overall experience with Smaily is pleasant. Would definitely recommend it.

Pros

With Smaily you can design your e-mail templates without any major restrictions from scratch – it's fast, easy to use and responsive.

Cons

While the software is definitely on a par with competitors, then some features could be slightly improved e.g. displaying e-mails on different devices and screens more consistently (it would help a lot if there was a built-in thorough preview mode for that when designing e-mail templates) or more in-depth and user-friendly subscriber, list & audience management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Many thanks to Mihkel for the positive feedback. With our new solution, replacing the old template editor, all your current worries can be solved :)

Read more
Inna R.

Easy to use, affordable and very good customer support!

2021-06-17

All in all, I am satisfied with everything! In my 6 years of using Smaily, I have always gotten all my stuff done and again special thanks to their customer service.

Pros

The whole logic of the campaigns is very simple.

Cons

Maybe working with contacts could be a little easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Thank you Inna for choosing Smaily as your email marketing platform and great praise for giving such positive feedback. We always try to keep our customer service at the highest level.

Read more
Maria R.

Good for beginners and also professionals

2021-06-16

Solution orientated and smooth communication

Pros

Software is easy to use, quick support always available

Cons

Could be more possibilities for drag and drop feature

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Thank you so much Maria for such positive feedback! We are constantly trying to upgrade our platform and there will definitely be a lot more new and exciting this year.

Read more
Maria P.

Easy to use and super good customer support

2021-06-17

Their chatbox is not built on robots, real people answer your problem and they do it extremely fast.

Pros

Beautiful templates.

Cons

It's definitely easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Thank you so much Maria for such positive feedback. We try to differentiate ourselves from other platforms in terms of our customer service, so that we would be immediately available to the customer and help would come quickly.

Read more
Liis E.

Satisfied

2021-06-15

The customer feedback is always ready to answer questions - its really great! All my problems have found solution within some minutes.

Pros

Templates are good: looking good and easy to edit.

Cons

The only thing a bit tricky is adding contacts, but if you manage it once it gets easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Many thanks to Liis, it is nice to receive such positive feedback, especially about our customer service. We are also constantly improving our system

Read more
Kennet S.

Smaily is easy to use

2021-07-02

I like the overall experience with Smaily. Would definitely recommend it.

Pros

It's quick, easy, simple, logical programme.

Cons

List management is complicated for our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi Kennet, Thank you very much for your positive feedback. We try to differ from large service providers in terms of our personal customer support.

Read more
Merily L.

Easy to use, great staff and detailed statistics

2021-07-07

Pros

Smaily is easy to use, analytics are very detailed and the staff is easily reachable, especially with critical questions.

Cons

It was a bit complicated at first, however now it's all figured out and everything runs smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Thank you very much Merily for this positive feedback. We always try to offer the best solution with our customer support

Read more
Pille-Riin P.

Orkla

2021-06-21

Pros

Very easy to use. Everything essential that I need is there and the customer support is very good.

Cons

More opportunities to customize our template etc.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi, Pille -Riin. Thank you very much for your positive feedback. At the end of the summer, we will have many new solutions regarding the newsletter editor.

Read more
Kristjan K.

Easy integration and responsive customer support

2021-06-18

Pros

Easy Integration and clear documentation.

Cons

Initial problems solved over time, don't have any dislikes backlog atm

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Many thanks to Kristjan for the positive feedback.

Read more
Maren U.

Reaching to your customers

2021-07-08

Pros

Smaily have clear and simple functionality for custom made mails. Additionally opportunity to make easily, quickly personalized questionnaires and landing pages.

Cons

At some point templates are to be standardized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Thank you very much Maren for this positive feedback. In our new template editor, which will hopefully be ready in the next few months, maybe all the bottlenecks will be solved.

Read more
Tuuli E.

Smaily helps me focus on the content and does all the additional work

2021-06-25

The customer service is 100% professional and very quick to answer to any kind of questions.

Pros

Smaily helps me to send out newsletters that are designed in a way that I need according to my target groups (easy to switch colours, layout etc) and I can easily access statistsics of every newsletter.

Cons

There's nothing too difficult, but sometimes I could use the possibility to take more data out from the newsletters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi, Tuuli. Thank you very much for your positive feedback. We will definitely take your observations into account and constantly try to develop the capabilities of our platform.

Read more
Nikita T.

Best email tool I have ever used

2021-06-22

Pros

I have introduced Smaily to many of my marketing teams and each time result is same - we switch to Smaily permanently.

Cons

Platform is limited in A/B testing possibilites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi Nikita and many thanks for the positive feedback. We are very grateful that you have always recommended us. We will have a lot of updates in the near future, so the platform is getting better all the time.

Read more
Mairi M.

Review for Smaily

2021-06-15

Positive.

Pros

It is very easy to use and has a logical build-up.

Cons

When you want to crop a picture on a template, it does not work or it takes for ever for the system to think about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Many thanks to Mairi, it is nice to receive such positive feedback, especially about our customer service

Read more
KAIRE L.

A sure recommender

2021-06-28

The newsletter is one of the most important marketing tool for us.

Pros

Super easy! In Estonian!

Cons

Unable to post videos and other moving files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Many thanks for the positive feedback to Kaire. Adding videos is coming soon, but the problem is usually that email clients don't play the video directly in the mail, unfortunately.

Read more
Maria V.

Happy customer

2021-06-22

Very happy with this partnership.

Pros

I most like the support if I have any technical questions.

Cons

Everything works and if I have any questions then I can contact support team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi Maria and thank you very much for such positive feedback. We always try to be a strategic partner for our clients, not just a platform.

Read more
Kristiina T.

Very nice email marketing prodcut

2021-06-28

Pros

Easy to create segments and to track results.

Cons

Bit difficult to implement everything we want in html.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Thank you very much Kristiina for this positive feedback. We are building a completely new version of our template editor and hopefully all the issues you may have will be resolved :)

Read more
Maigret M.

Maigret's review

2021-06-21

Pros

It saves a lot of time because it is very easy to use.

Cons

There's nothing missing! I like everything about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi, Maigret. We have never met such a positive review :) Thank you very much!

Read more
Kerli M.

Siplissity

2021-06-28

Pros

Easy to use, nice looking, simple testing

Cons

Photos need to be CUT before Still some help needed sometimes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Many thanks to Kerli for this positive feedback. We are constantly updating our template editor and will definitely try to improve the bottleneck you pointed out.

Read more
Ivar L.

Enzymedica OÜ

2021-06-28

Pros

It is in Estonian language and easy to use.

Cons

Nothing right now comes up that i dont like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Thank you very much Ivar, for such positive feedback.

Read more
Liis L.

-

2021-06-22

Pros

Easy to use, user friendly, fast and professional customer support.

Cons

There is nothing to say, everything is suitable.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Sendsmaily


Hi Liis and many thanks for such positive feedback. We always try to keep our level of customer service very high.

Read more