Smaily Reviews - Pros & Cons, Ratings & more

Brevo

Constant Contact

SendGrid

Mailchimp

GetResponse

Smaily is an email marketing and automation tool, created to make email marketing easy, accessible and affordable for everyone. You'll be able to upgrade your email marketing results while downgrading the bills!

Smaily

Web-based

Marketing Manager

The product is very easy to use and great value for money. Customer support is very helpful and replies quickly.

Head of Communication

And the best part is - very helpful staff to answer all my questions. There is lots of question on their Frequently Asked Questions page but I seem to have more questions.

Marketer

I think it is amazing how customer-oriented they are in their support team.

E-poe ja kliendihaldur

It is very easy to use and has a logical build-up. And I would also like to give credit to their customer support cause they always help when it's needed.

marketing specialist

In Smaily I can make beautiful newsletters very easily. It saves a lot of time because it is very easy to use.

For me contacts management is difficult and filters are difficult.

Digital Marketing Project Manager

Good support team that answers very quickly. Easy to create segments and to track results.

Owner

Could be more possibilities for drag and drop feature.

marketing manager

As I have used mailchimp aswell, there's actually nothing right now that I miss or don't like about Smaily.

Super-suer quick support system (in seconds). Good and understandable interface.

Product Manager

Platform is limited in A/B testing possibilites.

Easy and inexpensive Email marketing software Smaily.

Great!
Customer support is very strong. They are very open to discuss and find custom solutions to the specific problems your company is facing.
Data connections are easily manageable and not prone to errors.

I feel like data presentation could be a bit better but it's not important factor for me. You should have your data handled on your side and shouldn't rely on 3rd parties.

Modern and powerful e-mail tool

Thank you very much for the very positive review. We take all suggestions into account and try to improve our platform.

We can send our weekly newsletters with it so we are satisfied.

Best bang for a buck

Thank you for your thoughtful review! We're thrilled to hear that you find Smaily to be a great value and that our customer service has met your expectations. We understand the growing importance of AI in today's digital landscape and appreciate your feedback on its integration. We're always looking for ways to enhance our platform, and your insights are invaluable. It's great to know that you're satisfied with sending your weekly newsletters through Smaily. Thanks for choosing us, and we're proud to have Estonian roots!

Smaily experience

Thank you very much for the positive feedback. Next year, we plan to upgrade our statistics section on the platform.

Easy to use, great staff and detailed statistics

Thank you very much Merily for this positive feedback. We always try to offer the best solution with our customer support

Very nice email marketing prodcut

Thank you very much Kristiina for this positive feedback. We are building a completely new version of our template editor and hopefully all the issues you may have will be resolved :)

Best email tool I have ever used

Hi Nikita and many thanks for the positive feedback. We are very grateful that you have always recommended us. We will have a lot of updates in the near future, so the platform is getting better all the time.

Easy and inexpensive Email marketing software Smaily

Hi Maiko, and we are very grateful that you chose Smaily as your email marketing platform.
We look forward to adding more options in the future, and will certainly take your comment into account regarding A / B testing.

Overall experience with Smaily is pleasant. Would definitely recommend it.

Great platform for small and large audiences

Many thanks to Mihkel for the positive feedback. With our new solution, replacing the old template editor, all your current worries can be solved :)

The customer service is 100% professional and very quick to answer to any kind of questions.

Smaily helps me focus on the content and does all the additional work

Hi, Tuuli. Thank you very much for your positive feedback. We will definitely take your observations into account and constantly try to develop the capabilities of our platform.

Quick and helpful client support

Many thanks for your extensive feedback, we're constantly working to make our system even more user-friendly.

Great product!

Many thanks Grete for such positive feedback. We are always trying to improve our platform :)

The newsletter is one of the most important marketing tool for us. The simpler and faster the tool we use, the more efficient we are.

A sure recommender

Many thanks for the positive feedback to Kaire. Adding videos is coming soon, but the problem is usually that email clients don't play the video directly in the mail, unfortunately.

Orkla

Hi, Pille -Riin. Thank you very much for your positive feedback. At the end of the summer, we will have many new solutions regarding the newsletter editor.

Review for Smaily

Many thanks to Mairi, it is nice to receive such positive feedback, especially about our customer service

Reaching to your customers

Thank you very much Maren for this positive feedback. In our new template editor, which will hopefully be ready in the next few months, maybe all the bottlenecks will be solved.

The customer feedback is always ready to answer questions - its really great! All my problems have found solution within some minutes. 

Satisfied 

Many thanks to Liis, it is nice to receive such positive feedback, especially about our customer service. We are also constantly improving our system

Enzymedica OÜ

Thank you very much Ivar, for such positive feedback.

The easiest way to build up and send different  marketing information to clients.

Experience of using Smaily platform

Thank you very much Hevelin for such a positive review. We are constantly developing our platform and hope that all new solutions will help you achieve your desired goals even more.

Easy to use and functional

Many thanks Ketrin for such positive feedback

Overall experience really good, most of all we value the relationship and customer care.

Recommend highly for everyday simple usage needs

Thank you Karin for so positive feedback!!!

Excellent support, great tool and happy to use it

I am very happy user 

Thank you very much for the positive feedback! We are definitely trying to improve the part of our platform that includes contact management.

I love it.

Thank you Jelena! I hope we can update the template builder soon (then there will be undo and save functions)

Review

All in all, I am satisfied with everything! In my 6 years of using Smaily, I have always gotten all my stuff done and again special thanks to their customer service.

Easy to use, affordable and very good customer support!

Thank you Inna for choosing Smaily as your email marketing platform and great praise for giving such positive feedback. We always try to keep our customer service at the highest level.

Smaily Reviews (2025)

Suggested alternatives

Pros and cons

39 reviews