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Smartling vs Direct Mail Comparison

Overview

Smartling works with brands that have international aspirations. Whether they are already executing in multiple languages,...

Direct Mail is an email marketing solution for Mac & iOS which includes customizable email templates, mailing list segmentation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$200/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

(8)

5

4

3

2

1

2

3

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.7

(54)

5

4

3

2

1

39

12

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Not enoughreviews yet

Pros

Outstanding customer support. Excellent selection of easily, editable templates.
I bought Direct Mail years ago and it continues to impress me with its functionality, ease of use and clean look & feel.
In addition to doing what is asked of it reports are chelated and exported effortlessly. A potentially drudge job becomes a pleasure with this, the right software.

Cons

Not enoughreviews yet

Cons

Then thats where you find out the support is AWFUL, as it seems to me theres only 2 people that work there, they refuse to talk on phone, and despite promises when chased up, they don't answer emails.
Sometimes we have OPT-In list but recipients clicked on Spam Complaints. We use filters to be sure that recipients are OK.
Customer Service Just Stopped Communicating with Me 2 1/2 Months Ago.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features22
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Auto-Responders
  • Benchmarking
  • Billing & Invoicing
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • For Software
  • For Websites
  • Geographic Maps
  • Image Editing
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Localization Automation
  • Machine Translation
  • Mail Merge
  • Marketing Automation
  • Mobile Optimized Emails
  • Offline Access
  • Order Management
  • Project Tracking
  • Projections
  • Quality Control
  • Quotes/Estimates
  • Real Time Comparisons
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Spell Check
  • Subscription Management
  • Template Management
  • Terminology Management
  • Third Party Integrations
  • Translation Analytics
  • Translator Database
  • URL Customization
  • Version Control
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features53
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Auto-Responders
  • Benchmarking
  • Billing & Invoicing
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • For Software
  • For Websites
  • Geographic Maps
  • Image Editing
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Localization Automation
  • Machine Translation
  • Mail Merge
  • Marketing Automation
  • Mobile Optimized Emails
  • Offline Access
  • Order Management
  • Project Tracking
  • Projections
  • Quality Control
  • Quotes/Estimates
  • Real Time Comparisons
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Spell Check
  • Subscription Management
  • Template Management
  • Terminology Management
  • Third Party Integrations
  • Translation Analytics
  • Translator Database
  • URL Customization
  • Version Control
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrations19
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations12
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Smartling vs. Direct Mail

See how Smartling and Direct Mail stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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