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Translation technology & services for data-driven companies

(8)

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Smartling Features

Features Summary

Functionality

3.6

/5

16

Total features

69

4 categories

Smartling features

AI/Machine Learning
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Annotations
Approval Process Control
Assignment Management

Common features of Brand Management software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Approval Process Control
Artwork Management
Brand Guidelines
Brand Tracking

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.6

/5

16

Price starts from

ic-pricetag

No pricing info

Total Features

69

Unique features

  • Revision History

  • Data Security

  • Terminology Management

  • Assignment Management

Functionality

4.4

/5

17.1K

Price starts from

13

Per month

Total Features

160

Features in Common

20

Unique features

  • Customer Surveys

  • Behavior Analytics

  • Spam Blocker

  • Data Analysis Tools

Functionality

4.5

/5

3.1K

Price starts from

15

Per month

Total Features

49

Features in Common

11

Unique features

  • Real-Time Notifications

  • Contact Database

  • Automated Scheduling

  • Sentiment Analysis

Common Smartling comparisons

Reviewers who mentioned features said:

AR
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Verified reviewer

Translation and Localization, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great tool for website localization (if implemented properly)

Reviewed 5 years ago

The platform has streamlined an otherwise tedious process to manage. Marketing and localization projects can be tough to keep track of without a tool like this to track all the small moving parts. Seeing the translation in layout for a website is extremely powerful.

Pros

Smartling makes it very easy for companies to translate their website and manage multilingual updates to their content. It requires very little maintenance after setup for the client, and is simple and straightforward on the translator's side as well.

Cons

Smartling doesn't require the use of some of the features that make it so powerful, such as visual context. For one of our clients, we are translating their website, and despite our best efforts, they will not share the visual context with us. Apart from the live updates, this is one of the most powerful features of the platform, and allows the translators to provide the best possible translation. Context matters, but is sadly not required.

RR
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Rares R.

Hospitality, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Decent but might not be what you're looking for

Reviewed 2 years ago
Pros

The platform is easy to navigate and has a user-friendly interface. We were able to upload our content and manage translations without any issues. Smartling offers a variety of translation services, and the ones we used were machine translation and human translation. This allowed us to choose the option that best suited our needs and budget. I liked some of the features like smart match or the glossary which enabled us to have a brand identity that helped in adjusting the translated content to fit our own narrative.

Cons

The machine translation offered by Smartling was not always accurate and required a lot of manual editing. This increased the time and effort required to complete the project. The pricing structure of translation services was not always transparent, and we ended up paying a very expensive bill, especially with the GDN function for our website.

AR
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Verified reviewer

1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I've had a great experience with Smartling and their customer service.

Reviewed 6 years ago
Pros

I like that we're able to upload all of our content with ease and pull the strings we need to authorize for translation. Overall ease of use.

Cons

We wish it was less expensive. The price is pretty hefty and I know we'd prefer if it wasn't so high.

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Poor translation quality

Reviewed 3 years ago
Pros

This software is relatively easy to use and don't require much training to get used to it.

Cons

Their translation quality is actually really poor. Companies often make a mistake by thinking this is a localization tool but that's not the case. This tool is purely meant to translate your content and sometimes it's a purely literal translation from word a-to-z.

ao
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adil o.

Commercial Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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review smartling

Reviewed 3 years ago

It was a unique and useful experience, as I got distinctive and quick results through which I was able to save time to do other tasks, and this is considered very ideal for me

Pros

Speed ​​and ease of use, in addition to its unique feature, which is to download the entire content

Cons

I did not find any downsides other than the high price, but compared to the results obtained, the price is considered almost suitable

BM
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Britt M.

Translation and Localization, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User-friendly platform

Reviewed a year ago

I love working with Smartling, you can easily import and export many different file types, it has a great overview and many options for translating.

Pros

Smartling is really easy to use, even the first time I was working with it I did find all the options needed without spending hours to find out where all the buttons were. You can easily adjust your settings and preferences. Everything you need is there and easy to find.

Cons

The MT is not really accurate and the price is quite high.