SMhack Features List

SMhack Reviews

SMhack

Social media marketing management software

4.67/5 (15 reviews)
741

SMhack Feature Summary

  • ‘Social Inbox’ dashboard
  • Task assignment
  • Post scheduling
  • Slack integration
  • Social media workflow
  • User permissions
  • Publishing calendar
  • Team performance reports
  • Twitter analytics
  • Full conversation threads
  • Reply posting
  • Comment posting
  • Cross-platform publishing
  • Post queue
  • Facebook insights
  • Client reports

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Reporting & Statistics (162 other apps)
Social Media Integration (184 other apps)
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Third Party Integration (162 other apps)

Competitor Feature Comparison

Mobile apps

Android App


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SMhack Feature Reviews

15 reviewers had the following to say about SMhack's features:

Abigail Nwaocha

Easy and Affordable Social Media Manager with Powerful Analytic Features

2016-12-12

I found SMHack while going through social media marketing apps here, the website seems interesting so I signed up for a trial.

Pros

The analytics feature is the best in the market, in terms of social media management

Cons

I couldn't add a task in the task tab. there was no option of adding one, I think it was because I didn't add a client, but I would like it to be clearer next time.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering SMhack

SM hack is relatively straight forward. The tabs explain what you need to know. I think SM Hack is mostly for freelancers or Agencies who pay a lot of attention to their analytics to measure what is working and what isn't.

Source: Capterra
Helpful?   Yes   No
Read more
Gabriele Falistocco

We were looking for a product to manage one of our brand on Social Networks and we have found SMhack

2017-07-29

We need a software that could help us to manage our social networks in a great way and, more important, that help us to create a team that manage social networks (without any trouble to manage passwords, delegations, tasks....).

Pros

We like the ease of use of this software to publish, engage and analyze our social network efforts.

Cons

We would like to have a real-time dashboard on which see our users and monitor in real-time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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SarahGeorge Durham

Good product once you learn it.

2017-08-07

It did help to make social media posting easier, just costs more than I wanted to spend and was challenging to learn in the beginning.

Pros

Smhack offers all of the features I required. Analytics, multi outlet posting, keyword tracking, and more.

Cons

I had trouble learning how to navigate in the beginning and getting to my reports. I would love to habe more of an introduction on how to use the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Pedro Gomes

Fantastic! SMHack has proved to be useful and friendly to manage social media profiles!

2017-08-17

With SMHack I spend less time posting and monitoring some information about the pages I manage.

Pros

SMHack is easy to setup and use, despite some little annoying paths. The interface is clean and organized.

Cons

Perhaps SMHack could explore a dashboard style, with more graphics and boxes highlighting some important information as soon as we log in the application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonás Perusquía Morales

Personalized customer support, easy/simple UI and fair pricing makes SMHack the perfect fit for us.

2017-09-12

More exposure of my event, less time invested in publishing in social networks.

Pros

Single multi-account publishing, One click is the only thing required.

Cons

What I would really like SMHack to have is, a gallery of pre-fabricated images/posts that you can re-use and personalize four your social networks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Draper

Everything we need in an easy to use platform.

2017-08-08

We are able to manage social media campaigns for multiple clients.

Pros

The single most important feature to our agency is the ability to monitor all communication.

Cons

There are a few minor usability features that are missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Claypool

SMhack is the solution I've been searching for!

2016-10-12

And having all the insights from each social media platform and being able to export them for client reports has freed up several hours of my time each week.

Pros

It's affordable.

Cons

No cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SMhack

If you have any questions or issues, their support staff is AMAZING.

Source: Capterra
Helpful?   Yes   No
Read more
Adrian Rios-Alvarez

I like it due to its pricing with a few accounts and I like how easy it is to use.

2017-10-12

Pros

- Easy dashboard - The analytics are very easy to understand - Very cheap when using a few accounts for agency

Cons

In agency, they should charge per client and not per social media platform since some companies have more than one account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John Hyman

Much better social posting efficiency

2017-07-26

Improved time management and improved work flow

Pros

Thus far I am very pleased with the efficiencies of managing social posts over time and in advance.

Cons

It is a process to learn the nuances, especially if you work with multiple client accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Teenz P0p

Just discovered it and give it a go. Seems beyond like a great service legit and hands on.

2017-05-09

Social media boost and discovered something new to try over other products.

Pros

Overall a great service and easy to manage social media. A lot of unique features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Smhack


Thanks for the awesome review. If there were a review portal for customers, we would have given you 5/5 stars :)

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Lee Moss

Pricing model is perfect for any growing agency, simple and scalable

2017-07-11

Pros

What this actually means is we can give our clients (restricted) access to their own social media profiles, and they get a good picture of what is going on, highlight any posts that they are not happy / suggest new posts or quickly view engagement across all social media profiles, this is good for client relations, keeping them onside at all times.

Cons

The only issue I would say is when setting up a new profile we initially had a few problems with the LinkedIn integration. However the technical support and customer services was excellent, the highlighted issue was rectified very quickly, and CS followed up a few days later to make sure everything was still working as it should have been.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Naomi Nikolas

Way better than Hootsuite

2017-07-11

Pros

In addition the program is very user friendly and they have tons of analytics without the hefty price tags Hootsuite has.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Miah Save

whoa! its perfect for my business social media management.

2017-09-19

Pros

it is user friendly and easy to navigate through for anyone who wishes to safe cost and at the same time get the best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lynda Reynolds

Excellent Program!

2016-09-22

SMHack is truly a user-friendly tool that lets me see all my SM channels in one stream.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Eric Muli

Superb!

2017-08-21

Effective and precise scheduling of posts.

Pros

Software has Ease of navigation, it has a very Clean layout and one can immediately see clearly what they need to action.

Cons

The software, from its website has No clear information on the existence of a free limited version of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more