Snap Surveys Features List

Snap Surveys

Cloud based survey and feedback management software

4.57/5 (14 reviews)

Snap Surveys Feature Summary

  • ISO/IEC 27001 and SAS 70/SSAE 16 certified
  • Customize your survey
  • Data analysis
  • Multi-format surveys
  • Synchronize data and surveys
  • Dynamic questionnaires
  • Summary reports
  • Automatic data import and export
  • Filters
  • SSL encrypted questionnaire
  • 24/7 mobile surveys
  • Set permissions to view specific analyses and reports
  • Text response analysis
  • Contextualized analysis and reports
  • Automated email alerts
  • Daily backups
  • Question routing
  • In-survey calculations
  • Share analysis and reports offline
  • Enable geolocation in the survey

Marketing Feature Comparison

Most popular features of all Marketing apps

A/B Testing (128 other apps)
API (342 other apps)
Activity Dashboard (181 other apps)
Campaign Analysis (163 other apps)
Campaign Management (141 other apps)
Content Management (135 other apps)
Customizable Branding (161 other apps)
Customizable Templates (162 other apps)
Data Import/Export (120 other apps)
Drag & Drop Interface (169 other apps)
Engagement Analytics (142 other apps)
Monitoring (154 other apps)
Multi-Channel Marketing (133 other apps)
Real Time Analytics (125 other apps)
Real Time Data (115 other apps)
Reporting & Statistics (168 other apps)
Social Media Integration (188 other apps)
Social Network Marketing (127 other apps)
Tagging (130 other apps)
Third Party Integration (167 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


0 reviews

See all iOS Apps

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Snap Surveys Feature Reviews

12 reviewers had the following to say about Snap Surveys's features:

Robb Bucklin

World Class Survey Software - Best in Class

2012-01-13

10 out 10 score on Snap Surveys, by far the best out there.

Pros

It allows us to design multi-modal (even multi-lingual) surveys such as web, paper, phone, etc., with relative ease and even bring all the respondent data into one set of reports quickly.

Cons

I wish we had more control over design layout with columns, and such initially (in design view) instead of using the post processing features in the ToolKit because during testing, every time you republish you have to rerun the ToolKit files.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jose Luis Arellano Camacho

Looking a solution for your business to create surveys, collect and manage feedback, and create dynamic analysis and reports.

2018-05-15

If you are looking to get a sample response for you survey SnapSurveys is great for this.

Pros

As well as online surveys, you can produce mobile, paper and kiosk versions with Snap.

Cons

Most things are accomplished through a drop down menu and the names for the tools don't make sense to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use something tool

2018-07-10

Pros

Easy to use tool; Allows flexible configurations based on customer complexities; Very knowledgeable application support team

Cons

It seems like scale isn't the fortay for Snap. Exporting data is ok for small cases, but automatic extracts & direct data access are needed for larger projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)

We survey our clients and vendors in the USA and Mexico

2018-01-18

Pros

Working with Mexico clients, the software even has multi-language abilities for me to send surveys in Spanish.

Cons

Overall, sending out a survey can take some time to learn or teach a coworker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Snap Surveys


Thank you for taking the time to review Snap Survey Software. We greatly appreciate your candid feedback as we use this information to grow and to improve the capabilities and features of our software, solutions, and services.

Read more
Tamara Gooderham

Professional, fantastic functionality and value for money

2013-10-23

Snap is a complete survey package that you can use from questionnaire design through to analysis and reporting.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
William Callahan

Review of Snap Survey Software

2013-10-24

More importantly, Snap meets my company's strict data policy.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Keenan Grigg

Snap makes surveys a SNAP!

2013-11-01

Snap is a great product and the customer service is top-notch! Being brand new to creating surveys, Snap has been easy for me to pick up and keep our office on schedule with surveys.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mark Poole

We got our answers!

2018-04-16

Pros

This became our go to resource to get those answers. Really easy to design and use and simple right out of the gate

Cons

We couldn't be more pleased with this product so I really don't have anything negative to say other than that it was beyond expectations!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Phyllis Fitzpatrick

Review of SNAP10

2013-10-30

Designing the survey is easy and friendly :).

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Georgina Russell

Handy survey tool for employee surveys

2017-10-05

Pros

Snap Surveys is really easy to use both as an administrator and a user.

Cons

I don't really have any major faults with the product. The customer service team have always been helpful if I do have an issue.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Katherine Fosled

Nice provides a different quality to other platforms Snap Surveys.

2018-02-19

Snap Surveys is a very good software, I would say that it is one of the best for the distribution of surveys, despite its prices, it still has quite interesting functions.

Pros

Snap Surveys provides a different quality to other platforms, due to the easy integrity of information, I can have a lot of information on a topic of interest, and present it in an orderly manner thanks to the order functions that Snap Surveys has, the surveys have been better distributed with respect to information.

Cons

I do not like the prices of Snap Surveys, for the simple reason that this is a very simple software that complements very well companies with few employees, it also complements companies that have a good organization, and as it is essential, it should have low prices for better accessibility.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Len Morley

It's been a challenge to get started but your support people allways kept us on schedule.

2015-05-29

We have a unique situation.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more