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Sociality.io Features
Features Summary
Functionality
4.2
/5
26
Total features
31
2 categories
Sociality.io features
Common features of Social Media Marketing software
Screenshots
Contenders comparison
Functionality
4.2
/5
26
Price starts from
99
Per month
Total Features
31
Unique features
Filtering
Approval Process Control
Customer Engagement
Sentiment Analysis
Functionality
4.4
/5
15.8K
Price starts from
13
Per month
Total Features
156
Features in Common
22
Unique features
Order Management
Mobile Retargeting
Drip Campaigns
Behavioral Analytics
Functionality
4.4
/5
5.4K
Price starts from
50
Per month
Total Features
104
Features in Common
21
Unique features
Multi-Channel Data Collection
Campaign Segmentation
Contact Management
Web Forms
Common Sociality.io comparisons
Reviewers who mentioned features said:
Ahmet Cenkhan T.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge.
Sociality is our operation centre for 4+ years, as a scalable and easy-to-use management hub. It offers the perfect ambient for ongoing keyword-based monitoring reports (as a product to reflect brands' digital reputation), a simple learning curve to get everyone onboard at the right time. They are very flexible according to the both brands' and agencies' needs.
It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies. Sociality is not immune to these kind of changes. Fortunately, they have a great team to overcome whatever the change was and always there for a quick response if anything with the APIs gone wrong.
Burak U.
Marketing and Advertising, 51-200 employees
Used daily for 2+ years
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It helps me sharing the social media posts on time. So I don't have to do these manual.
When I face a problem I get help really quickly even though my problem is not always solved. However they do their best to help me with the problem. Other thing I like about this software is that it is very easy to use and get used to. When I first started to work as a social media specialist I used Sociality and it really went good for me to get used to it. I've been working with Sociality since 2016 and it has developed in years. With the latest update I could say it is much easier to work.
I sometimes have issues with notifications and it creates a problem when I'd like to share posts. This unfortunately happens regularly. So I always feel like I need to check if everything is fine. I also have issues with the reports sometimes. It might analyze my social media accounts' incorrect and I have to fix it myself.
Daniel C.
Facilities Services, 1,001-5,000 employees
Used daily for less than 6 months
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What I like most about Sociality.io is the Report feature. It's easy to use and allows you to create reports in seconds. I also like the ability to schedule the reports and have them sent via email. I use this feature to review our monthly analytics for our company's Twitter, Linkedin, and Facebook accounts all in one place.
So far what I have liked least is the fact that the Reports are not showing data for my Facebook group or the stories I share on FB. I feel like this is a must and hope to see it added in a future update.
Verified reviewer
Internet, 1-10 employees
Used daily for 2+ years
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It provides control mechanism within teams, advantage in time management and functionality
It answers to many issues of social media management.
Rasim G.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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To manage a lot of social media networks on one platform.
It is not possible to export report with excel format.
Yağmur B.
Public Relations and Communications, 51-200 employees
Used weekly for 2+ years
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For our brands' point of need, it's efficient and useful, but not so easy to use. Even while we adding brands, we need to open all accounts and page on the next tab of used browser. They need to some little things to make the tool more user friendly.
When we need an opponents analysis, we can take data from several opponents. Also customer servise is fast and helpful about any problem we're facing.
Our brands' "Access Tokens" loose contact very often. We need to activate them to avoid loosing data.
Hasan T.
Financial Services, 501-1,000 employees
Used daily for 2+ years
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On the platform where we live for more than 2 years, it always goes one step ahead of its competitors in the market with upgrades in the face of our meetings with the developers.
Listening, reporting, sharing and moderation services under one roof
there is no such thing yet, I hope it won't
Efecan G.
Marketing and Advertising, 51-200 employees
Used daily for 2+ years
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I have been using Sociality for 2 years. I have prepared too many presentations using by Sociality. Also i have planned and shared tons of content with it.
When we meet with Sociality, it was an amateur enterprise. I think that amateur sprit was the best part of Sociality. They solve too fast when we send our problem to them. While we using a version of Sociality, they have worked for a new version of it and they upgrade free our policy to new version.
There were some problem in report panel. Also sometimes the data is giving by Sociality is not similar with Facebook/Instagram/Twitter's data. I think they have to improve the report part.
Verified reviewer
Marketing and Advertising, 10,001+ employees
Used weekly for 1-2 years
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It's making your job easier by its multifunctional structure that contains scheduling, reporting, moderation, monitoring.
I generally use Sociality.io to prepare social media reports. It has user friendly interface that makes easier to prepare social media reports. It is gathering our competitors data in useful graphics. It also helps me to find heavy users of my brands' on social media channels.
I couldn't get use to moderate comments and DM's via Socality.io. It can be about my habits, I am still using Facebook and Instagram panels for CRM.
Eser B.
Security and Investigations, 51-200 employees
Used daily for 6-12 months
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Together with the CRM team, we can manage all questions and complaints from the social media without any problems.
user experience and easy reporting! The software ise easy to use and to learn.
It would be great for us to be able to get historical data, especially on Twitter.
YASİN B.
Accounting, 11-50 employees
Used weekly for 2+ years
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good
REPORTING, INTERFACE, CUSTOMER RELATIONS
instagram integration. reporting mathematics.
şeyda a.
Marketing and Advertising, 11-50 employees
Used weekly for 1-2 years
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I can say the best social media reporting app I have used so far
I can access any data and this saves me time.
I can sometimes get a warning that the access key is invalid. I am not satisfied with this situation I hope it will get better soon
koen v.
Health, Wellness and Fitness, self-employed
Used daily for 6-12 months
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overall it does what it needs to do and does that well. Especially for the price I paid is very much worth it.
I bought sociality as a lifetime deal a while ago and so far it saved me a lot of time and money. It's very straight forward and easy to use. Drag and drop your posts and leave comments.
The thing I don't like it the interaction with third party apps like linkedin and Instagram doesn't always run that smooth
Dilay C.
Online Media, 51-200 employees
Used weekly for 1-2 years
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This software has a great money/performance advantage. It makes very easy to measure and report the social activity.
The design was not so easy to navigate.
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