Explore a recommended list of Socialman alternatives for your business in 2018. Compare alternatives to Socialman side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale! Read more about LivePerson
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
Digital grassroots advocacy tool for public policy campaigns
Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper
Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance.
Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management… Read more about bpm'online CRM, Inside Sales and Customer Service Software).
Engagement & data collection platform for brands and media
Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks… Read more about Qualifio
Customizable loyalty platform on open-source or cloud
Open Loyalty is a cloud-based & open source loyalty platform which enables organizations to build custom loyalty or gamification solutions using a range of features including customer, rewards & POS management, plus earning point rules management, a member portal, API & integrations, & more… Read more about Open Loyalty
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell
Customer comms, marketing and debt management for lenders
Katabat is an integrated SaaS-based CRM, customer service, customer marketing communication, and collections and debt management platform for retail banks, alternative lenders and utility companies, promising the enablement of digital transformation with full visibility across the consumer lifecycle… Read more about Katabat
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more.Read more about MyTalk
Intelligent platform for business process management
Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations. Read more about bpm'online studio
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Kilterly is a customer success software which helps businesses of all sizes manage & maintain customer engagement & loyalty with centralized data insight & automated communication tools such as onboarding & retention campaigns, surveys, and scoring alerts.Read more about Kilterly
Skilljar’s cloud-based learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and CRM data integrations.Read more about Skilljar
amoCRM is a sales & lead management solution for SMBs. With an interactive pipeline, users can automate salesflows from start to finish, set tasks and customize triggered activities like mailouts and social media advertising. Seamless integrations keep users and their data always in sync, whether they're on computer, mobile, or tablet… Read more about amoCRM
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Unified management tool for customer service conversations
Dimelo By RingCentral is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform. Read more about Dimelo By RingCentral
Customer data platform & cross-channel campaign management
CrossEngage is a real-time customer data platform (CDP) with cross-channel campaign management which integrates all available data sources so that marketers can build meaningful customer relationships at scale, and across all marketing channels including email, social ads, direct mail & more… Read more about CrossEngage
Get Satisfaction is cloud collaboration software that helps you to:
- Build online communities
- Increase revenue from existing customers
- Improve customer satisfaction and customer engagement
- Capture ideas on how to build better products faster
- Reduce support costs
Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty.
Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
The only customer engagement platform designed specifically for the utility industry, Opower 4 is deployed around the globe, driving unprecedented levels of energy efficiency, demand response, Smart Grid acceptance, and customer affinity. Read more about Opower
Lithium offers a range of products to cover all areas of social media management, from customer engagement and customer service, to social marketing. The integrated solution provides a single platform from which to manage conversions across social networks, websites, and mobile devices.Read more about Lithium
The app can also be used to increase brand awareness and engagement through gamification tools that reward content sharing. Along with workflows to connect the right experts to the right people.
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success.Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.Read more about WalkMe
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Improve user engagement by displaying in-app guided tours that help users perform tasks in your web application. Show a “getting started” tour when they log in for the first time. Highlight advanced or unused features when the time is right. Read more about Tour My App
For medium to large businesses - Totus is a multi-channel marketing automation engine for housing, personalizing, and distributing marketing materials. By working with your marketing teams, your distributed sales force can now customize, print, and send marketing collateral more efficiently through a variety of channels like email, direct mail, soci… Read more about TOTUSal media, and more. TOTUS is a robust integration platform, often integrating with specialty vendors, custom developmen
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. Read more about Whisbi
Agendize is a cloud-based appointment scheduling & customer engagement solution which includes a CRM, live chat, click-to-call, custom forms, appointment booking widgets, mobile apps, and more. Read more about Agendize
Recent winner of the 2016 WebRTC product of the year, Vivocha.com is a cloud service that enables businesses to seamlessly communicate with prospects and customers right on the website or Mobile App, using any combination of Video, Voice, Chat, and collaboration tools like assisted browsing, form & document sharing.Read more about Vivocha
Net Promoter Score® to measure, act, monetize and grow your customer base.
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place – end-to-end and fully integrated – a program can be up and running much faster than comparable in-house programs.Read more about CustomerGauge It sends over 5 million emails on behalf of its customers annually, across 140 countries and 32 languages, and clients include Philips, Tommy Hilfiger, Electrolux, and Canon.
Survata runs consumer surveys for businesses. You create a survey on our site, then we find targeted respondents to answer the survey. This finally makes consumer research simple.
We offer quality results in a fast (sometimes 24 hour turnaround) and affordable (only $1.Read more about Survata00/respondent) manner.
Create end-to-end online event experiences that inspire audiences to action.
INXPO’s Event Cloud® empowers organizations to leverage video to reach their stakeholders
through engaging online events — on any device, at any time. Our solutions for Marketing,
Corporate Communications, Training and Sales Enablement are trusted by many of the world's
most esteemed enterprises, including Aon, Cisco, Gap, Microsoft and UnitedHealth… Read more about INXPOcare, to
create memorable online experiences.
Thunderhead is customer engagement and customer experience software built to facilitate multi-channel customer interactions. The software by Thunderhead, which is referred to as the ONE Engagement Hub, bring together key customer behavior insights to give you a better understanding of your customers and how best to interact with them.Read more about Thunderhead
The ONE Engagement Hub by Thunderhead is a suite of customer engagement intelligence tools that connect all channels throughout the customer journey, transforming this data into actionable insights. The application helps to optimize the customer journey and offer a more personalized experience to your customers.
Smart Rooms by Journey Sales provides a customer engagement platform and sales enablement solution to connect sales teams with buyers. The software provides a platform from which your customers and prospects can gather key information about your products, services and company.Read more about Smart Rooms Users going through the buyer's journey can use the portal to access educational and engaging product and brand related content that you and your team have uploaded.
Smart Rooms uses data science to deliver consistent and personalized content to your buyers. It also measures user engagement and analyzes prospect and client digital body language to predict behavior and identify buyer needs. Journey Sales Smart Rooms is built natively on the Salesforce1 Platform. The software can be used by Marketing, Sales and Executives to increase transparency into customer intention.
Acromobile is a mobile-specific customer engagement software used to manage your brand on mobile platforms. The solution, built on the Force.com platform, helps you offer more services and brand engagement points for your customers through their mobile devices.Read more about Acromobile Acromobile provides growing businesses with the ability to launch their own iOS and Android mobile apps.
Acromobile covers three key areas: Marketing, Sales and Service. Through Acromobile you can offer your customers the ability to carry out transactions and make purchases, as well as access customer support from their mobile devices. You can use the app to create landing pages for events and products as well as promotions, and you can publish and share all kinds of content.
Feefo is a global feedback engine that provides a platform from which you can manage user reviews and ratings on your website. Feefo's software allows you to encourage users to leave ratings and reviews directly on your website while also adding the reviews to Feefo's website.Read more about Feefo Reviews and ratings can be shared socially and analytics and insights are also available from the dashboard.
A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.Read more about VeriShow
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.Read more about SimpleFeedback
With SimpleFeedback you can receive suggestions, bug reports, testimonials, sales inquiries, or anything you need from your customers. The feedback center provides you with all the tools to analyze and respond to your customers.
SimpleFeedback provides a 15 day, no risk trial period on all plans.
Meet your customers’ and company's information needs
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.Read more about Answerbase
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels.Read more about Toonimo Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions.
GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
Sign up / Sign in
Both new and existing users can sign in with LinkedIn.