SocialPilot Features

SocialPilot

Social Media Scheduling & Analytics Tool for SMBs & Agencies

4.43/5 (305 reviews)

SocialPilot Feature Summary

  • Audience insights
  • Automated post-scheduling
  • Automated publishing
  • Browser extension
  • Bulk scheduling
  • Client management
  • Content curation
  • Content discovery
  • Content performance
  • Custom feeds
  • Customized posts
  • Multi-account management
  • Native mobile apps
  • Social Inbox
  • Social media analytics
  • Social media calendar
  • Social media connection
  • Social media post tracking
  • Social media team management
  • Social performance management
  • Strategy visualization
  • Task management
  • URL shortening
  • Video support
  • Visual marketing campaigns
  • Visual support

Marketing Feature Comparison

Most popular features of all Marketing apps

A/B Testing (179 other apps)
API (476 other apps)
Activity Dashboard (290 other apps)
Automatic Notifications (179 other apps)
Campaign Analysis (240 other apps)
Campaign Management (274 other apps)
Content Management (237 other apps)
Customizable Branding (237 other apps)
Customizable Templates (258 other apps)
Data Import/Export (210 other apps)
Drag & Drop Interface (237 other apps)
Email Marketing Management (176 other apps)
Engagement Analytics (226 other apps)
Monitoring (228 other apps)
Multi-Channel Marketing (204 other apps)
Real Time Analytics (204 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (284 other apps)
Social Network Marketing (170 other apps)
Third Party Integration (276 other apps)

Mobile apps

iOS App


31 reviews

See all iPhone Apps

Requires iOS 10.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


545 reviews

See all Android Apps

SocialPilot Feature Reviews

25 reviewers had the following to say about SocialPilot's features:

Anonymous
A verified reviewer

The cleanest UI amongst social media scheduling tools I have explored

2018-01-09

Ease of scheduling posts across social media channels for the brands I support.

Pros

SocialPilot allows you to sort your social media profiles into groups which is useful for managing multiple brands' social media presence.

Cons

As well, you can only post one image at a time per message.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi there,

Wow, thanks for such a wonderful review on SocialPilot. It's cheering to know you find SocialPilot's UI the cleanest and is an easy tool for you.

We definitely have tagging in our suggestions list and multiple image posting is coming soon to the SocialPilot dashboard, wait for it ;)

Regards,
Jimit

Read more
Rafat Shaikh

One of the best social media management tools

2019-01-11

Pros

Team collaboration for handling and scheduling the social media calendar and tracking its performance at the same place.

Cons

Need deeper analytics to further focus social media campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sumant Luhar

I have experienced this amazing software for social media campaigns and it was positive.

2018-06-21

I learned about the social media monitoring in real scenario with advanced features.

Pros

This software provides all that facilities to monitor social media activities for a brand with enhanced reports.

Cons

As far as I have used this software I find it lacking in keeping a close eye on competitors otherwise I do not see any loopholes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Sumant,

Thanks for your wonderful review. Really glad to know it helps you fulfill your social needs.

We are always on the run to make SocialPilot a better a tool each day. We definitely will add your suggestions to our list.

Best,
Jimit

Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

One among the best product for scheduling social post

2019-04-12

Good & worth for value

Pros

Very easy & quickly we can setup or plan the post to our connected social media platform.

Cons

Nothing much as it is a one of the best in class product for marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi there,

Thanks for your amazing SocialPilot review. Glad to know you find SocialPilot to be the one amongst the best scheduling tools.

It's great to have users like you who love SocialPilot which gives us a boost to make it a better tool each day.

Thanks,
Jimit

Read more
Pooja Singh

Really Good Experience!

2018-07-06

Pros

I'll recommend to all social media marketing professionals to always try SocialPilot before making any decision for social media marketing applications.

Cons

As of i am really not sure if it has any cons but it is on the expensive side. Always go for free trial and then make decision whether it will be good for your company or not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeremy Bray

seamless curation and social sharing for the win

2018-01-10

Cut down on the time it took me to to manage multiple social media channels

Pros

A Cool content curation tool built into an awesome social media management platform.

Cons

The client management module documentation needs work, and an expansion that enabled better client user management would be good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jose jimenez

Easy to use

2017-03-20

After a short test, i get to the conclussion that it is a very good alternative to other social tools, but still are some deficience on some areas

Pros

clean interface and friendly

Cons

lack of integration or support wiith other social networks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Recommendations to others considering SocialPilot

keep working

Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Jose,

Thanks for your review!

What is it we can do to improve your SocialPilot user experience?

We support social networks like Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, Tumblr, Vk and Xing.

We support 9 social media networks! Which other networks do you want SocialPilot to add? We'll have a look at them :D

Please allow us to make SocialPilot likeable to you!

Thanks,
Jimit

Read more
Gorakh Sirsikar

absolute value for money

2018-01-10

saving time, organised social media management

Pros

ease of use, structured workflow, easily understandable interface which enables quick pickup by new users and avoids confusion while posting across various groups of networks daily.

Cons

lacks some features like content discovery as provided by competition like hootsuite and buffer, etc. otherwise great for scheduling and posting content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Sirsikar,

Thanks for your wonderful review on SocialPilot. Pleased to know you love SocialPilot and it fits perfectly in your budget for the features offered.

Have you had a look at our advanced content discovery? Please have a look we have introduced a whole new way of content discovery with the help of keyword search.

Regards,
Jimit

Read more
Dmitriy Kuleshov

Excellent!

2017-03-20

Overall, it's the best Social Media Management Platform for small and medium-sized businesses.

Pros

Analytics, Flexible scheduling, number of features, price, interface

Cons

Lack of video upload, lack of Instagram analytics, weak suggestions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SocialPilot

Make it possible to upload videos, integrate Instagram analytics, improve suggestions

Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Dmitriy,

Delighted to have such a wonderful review of SocialPilot. Glad you are liking SocialPilot so much.

Video uploading from SocialPilot and Instagram is in our development queue. We'll update you as soon as we add these.

Could you please elaborate what suggestions should we improve on? Where we stand weak?

Thanks once again! Have a nice day.
Jimit

Read more
Anonymous
A verified reviewer

A multi-client multi-account social media dashboard with great analytics and a few quirks

2018-07-12

The multiple client dashboard feature is affordable compared with other solutions, and this one has LinkedIn analytics.

Pros

I looked forever for a social media management tool that would give me a wider range of accounts than other dashboards, with great analytics, and the ability to handle each client's accounts as part of a "group" of accounts.

Cons

Also, it's almost a default to log endlessly repeating posts on all platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi there,

Thanks for your wonderful review. Pleasing to know you finally found a tool that fulfilled your requirements comparatively.

We definitely understand the need of giving more access to clients and team members. We'll take in you suggestion and pass it on to our developers.

Thanks,
Jimit

Read more
Anonymous
(Insurance company, 11-50 employees)

Useful Software for Marketers

2018-10-12

It is a useful tool, although I would recommend fine-tuning some of the advanced features to create better, more useful functionality.

Pros

Social Pilot is great for social media consultants and marketing professionals who manage numerous social media accounts for their clients.

Cons

Having curated content is great, but I wish there were more specific categories that were monitored more by Social Pilot staff to create really useful, interesting posts.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi there,

Thanks for using SocialPilot and your wonderful review. Pleasing to know you find it useful and great for social media professionals like you.

I'll surely take in your suggestion to widen the content curation lists.

Thanks,
Jimit

Read more
Jenny Crumb

Overall socialpilot is a awesome app!

2018-01-10

Pros

I like that i can have multiple websites with seperate groups of accounts to post and schedule to as I do social media management as a side gig and it keeps it all organized.

Cons

Also the analytics seem off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Jenny,

Thank you so much for a wonderful review on SocialPilot. We are glad to have users like you who love SocialPilot and find it awesome.

You can reach out to our support team (support@socialpilot.co) if you face any issue with the video posting to Instagram or Twitter, as it's working completely fine!

Happy SocialPiloting!
Regards,
Jimit

Read more
Zeeshan Ahmad

Social Media Management

2019-02-24

It made easier to manage all the social platform.

Pros

It is cheaper than other social media management software.

Cons

If queue were fail there is no automatical alert available.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Zeeshan,

Thanks for your SocialPilot review. Glad to know you find SocialPilot to be a cheaper option than available options in the market.

We do have a notification alert bar where if any posts go into the error or the unscheduled tab you get a notification. Can you please reach out to support@socialpilot.co if you are facing any issues? They'll look into your account asap :)

Thanks,
Jimit

Read more
Jess Rawstorne

Best Linkedin Personal Posting

2018-11-03

Needed scheduled posting capability for our social media content management clients

Pros

Ability to post to personal profile for Linkedin users

Cons

Functionality lacking for other social media platforms, e.g.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Jess,

Thanks for your review. Glad to know you like SocialPilot and find it best for your personal LinkedIn posting.

We are working on Direct Instagram Publishing and will be available soon.

Best,
Jimit

Read more
Brad Cottrell

I cancelled account after first day.

2018-01-13

I should have been refunded fully, but they charged and sent marketing emails all month.

Cons

There was no ability to actually fully manage social media. It didn't do the things that I require for social media management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Brad,

We really apologize for the inconvenience caused. But the monitoring feature is not yet a part of SocialPilot.

We understand the need of this feature and in future we will surely be coming up with this but as of now its not in the roadmap.

Kind Regards,
Jimit

Read more
Amit Chandrasingh

Great system for Agencies managing multiple profiles !

2018-01-16

Being able to manage multiple social media profiles with ease.

Pros

The software is great to use, main features we like are: the ease of navigation, analytics feature, the ease of managing multiple profiles and integrating them to the system, ability to invite clients to link their own accounts and recently the export of analytics in PDF format.

Cons

The system in general is great, however, there are a few features that could be added, which are: being able to add multiple photos on Facebook, the ability to have 100% white label for agencies and having a client area so they can login and see their analytics at anytime.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Amit,

Thanks for your amazing review on SocialPilot. Excited to know you like SocialPilot so much and the ease of functionality drives your social media needs efficiently.

We have recently released multiple image postings right from the SocialPilot dashboard. Please have a look. You can do that now.
And about 100% white-label that's definitely on our suggestions list and we'll keep you posted if there are any updates on it.

Regards,
Jimit

Read more
Anonymous
A verified reviewer

A great social media management tool with a helpful support team.

2018-01-10

Pros

I can easily manage multiple brand accounts across multiple social media channels, with access to the majority of the reporting data in one place.

Cons

I suspect the inability to tag people in Facebook & LinkedIn posts is due to the API, but that is also a frustration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi there,

Thanks for your review on SocialPilot. Glad to know you love SocialPilot and the support team serves you well.

Tagging people on Facebook is something we are soon going to give you surprises on.

Wait for the update.

Regards,
Jimit

Read more
Dennis Burkholder

Value and Performance

2018-01-15

Pros

Easy to use, and best value I have found as a complete social media management tool.

Cons

If there was one thing I would add is more details on analytics for each post.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Dennis,

Thanks for such a wonderful review on SocialPilot. Pleased to know you find SocialPilot really useful and a complete social media management tool.

We'll definitely add your suggestion of deep post analytics, for now you can find that with the Post Performance area in Analytics to have analysis of each posts posted.

Happy SocialPiloting!
Regards,
Jimit

Read more
Suzanne Coleman

Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing

2018-03-07

SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts.

Pros

Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface.

Cons

Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Suzanne,

Wow, thanks for being such a wonderful SocialPilot user and for your awesome review. Excited to know SocialPilot proves out to be a great tool for you and helps you manage your social media marketing very easily.

We are always on the run to make SocialPilot a better tool to use each day and having users like you is a boost to our hard work and dedication to become the most efficient tool out there.

Thanks once again!
Best Regards,
Jimit

Read more
Anonymous
(Computer Software company, 51-200 employees)

Socialpilot has saved us a ton of time in managing our social media channels

2019-01-17

Managing our social media channels from one software.

Pros

Socialpilot was brought in when we used to manage all our official social media accounts.

Cons

It would be great if we could post multiple items with one scheduling but the posts still are posted at different times. Could helps keep our posts from getting flagged as bulk posting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia Makin

Excellent value of money, works like it is meant to and contains amazing features

2017-03-28

As the Executive Director of a digital marketing agency (www.vent2me.com.au) in Melbourne, Australia, I spent a considerable amount of time evaluating social media management tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Julia,

Thanks so much for such a wonderful review.
Glad to know you love SocialPilot and it helps in increasing and fulfilling your social media needs.

Thanks,
Jimit

Read more
Anonymous
(Online Media company, myself only employees)

A solid social media marketing tool

2019-10-10

SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social.

Pros

If I were to narrow it down to 3, I'd mention the ability to connect and manage multiple social media platforms, the "post recycling" option to repost something several times on a later day and the browser extension.

Cons

The "post recycling" feature is a valuable asset for all those creating evergreen content for the fact that it lets you promote a piece of content on social media today, as well as on several future dates (something that's missing from the likes of Buffer and Hootsuite).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Wisch

SocialPilot great for those new to social media

2019-08-15

Pros

I also like that it does not cost anything to look at analytics for your posts.

Cons

There is a lot of different social media management software available but this one seems to work best for my company.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly Huff

Average

2018-10-12

Pros

• Posting and scheduling social media posts across multiple platforms

Cons

Dashboard is pretty much useless. • Wish I could see posts I have previously scheduled, all posts just disappear after they are posted. • There are many features along the side menu that I have no idea how to use or what they are for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi Kelly,

That's despairing to know that you find it to be useless. I suppose you haven't used SocialPilot to its full potential.

How about we walk you through the product one-to-one and listen to what exactly you are looking for in a tool.
I am sure you'll have a total different perspective of SocialPilot.

Best,
Jimit

Read more
Anonymous
(Mechanical or Industrial Engineering company, 51-200 employees)

Convinced my Company to Switch

2018-07-30

Pros

Even though it's a separate software, by focusing exclusively on social media you get all of the benefits out of that.

Cons

Analytics feature could be better and I wish I could integrate schedule and analytics into an outside CRM system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SocialPilot


Hi there,

Thanks for your wonderful review. That's exciting to know you convinced your company to switch.

We definitely will take in your suggestion to improve analytics and go more deeper.

Thanks,
Jimit

Read more