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Khoros Marketing

4.3
(20)

Write a review

Social marketing campaign and brand management

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(15)

Khoros Marketing Pricing, Features, Reviews and Alternatives

Khoros Marketing FAQs

Q. Who are the typical users of Khoros Marketing?

Khoros Marketing has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Khoros Marketing support?

Khoros Marketing supports the following languages:
English


Q. Does Khoros Marketing support mobile devices?

Khoros Marketing supports the following devices:
Android, iPad, iPhone


Q. Does Khoros Marketing offer an API?

Yes, Khoros Marketing has an API available for use.


Q. What other apps does Khoros Marketing integrate with?

Khoros Marketing integrates with the following applications:
Google Analytics 360, Symantec Endpoint Security, Quid, Brandwatch, Bazaarvoice, Salesforce Sales Cloud, Domo, Tableau


Q. What level of support does Khoros Marketing offer?

Khoros Marketing offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep)

Khoros Marketing product overview

What is Khoros Marketing?

Khoros Marketing enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. Features include social marketing, performance metrics, configurable dashboards, intelligent insights, real-time and historical social listening data, and more.

Key benefits of using Khoros Marketing

• Scale interactions: Bring teams, channels, and content into one platform to manage integrated social campaigns.

• Brand protection: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale.

• Measure what matters: Translate social performance to metrics that matter with configurable dashboards and data exports.

• Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications.

• Competitive intelligence: Develop competitive benchmarks and track competitors’ campaigns to ensure meaningful brand differentiation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)

Training options

Videos
Webinars
In Person
Live Online

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Khoros Marketing features

Functionality

3.8

/5

20

Total features

47

3 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
API
Third-Party Integrations
Campaign Management
Data Import/Export
Customizable Templates
Customizable Branding

Functionality contenders

Khoros Marketing users reviews

Overall Rating

4.3

/5

20

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.44/10
Rating distribution

5

4

3

2

1

8

10

1

1

0

Pros
My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.
It has been great for me in interacting with my customers on social media. Customer service is very responsive.
Intuitive, great insights, great to involve different stakeholders within the company.
Cons
And there's a lot of ways your analytics can be skewed. Annoying to say the very least.
Relatively hard to use especially on the reporting side, it is not very flexible in customizing reports.
It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else.

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