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Khoros Marketing

Social marketing campaign and brand management

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Khoros Marketing Reviews

Reviews summary

Pros

My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.

Anonymous Reviewer

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The final product of Spredfast is great and can help with automation.

Anonymous Reviewer

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Intuitive, great insights, great to involve different stakeholders within the company.

Anonymous Reviewer

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Cons

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else.

catherine c.

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Spredfast had a lot of cool features but for a long time I experienced an issue where there was bad lag while typing and creating posts.

Tess P.

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And there's a lot of ways your analytics can be skewed. Annoying to say the very least.

Abby Q.

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Overall rating

4.3

(16)

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88%
positive reviews
83%
would recommend this app

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16 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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one of the best tools for social media!

Reviewed 3 years ago

a tool that has helped me a lot in the programming of my social networks among others, excellent tool

Pros

You can respond and follow your followers in real time, through a very simple and very easy to use interface. The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics.

Cons

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else .. this tool is very good, I am very satisfied

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Good social media tool

Reviewed 2 years ago

It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content.

Pros

For content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations.

Cons

The analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Ugh!

Reviewed 3 years ago
Pros

Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry.

Cons

Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Social Media Community

Reviewed 3 months ago
Pros

It has been great for me in interacting with my customers on social media. Customer service is very responsive. Also it allows me to see insight of my posts.

Cons

It sometimes get very tricky managing your accounts.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Khoros Is great for Social Media Communications

Reviewed 2 years ago

My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.

Pros

Khoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate.

Cons

I can't think of any downside to this software as my experience has been great and I am not aware of any competitors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great growing software

Reviewed 4 years ago

Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.

Pros

I've only been using Spredfast for about 2 years, but the program has grown and changed in so many positive ways in that amount of time. It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there. Support is also quick to respond and the library of help articles is extensive.

Cons

Like many competitor programs, Spredfast is expensive. It's not the tool for everyone, but is amazing for growing medium-large companies who need to streamline their social media process.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Backend not administrator friendly

Reviewed a year ago

The back-end administrative interface present a steep learning curve, even just to find my way navigating the interface.

Pros

Customer service is very responsive and the team helping us to ramp up willing to do the extra miles.

Cons

Relatively hard to use especially on the reporting side, it is not very flexible in customizing reports .

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Powerful platform for managing social

Reviewed 2 years ago
Pros

I love that Spredfast makes it easy to schedule social posts far in advance, and you can do so for multiple accounts. I worked for a company that has 700+ separate social media accounts for each location, and we were able to manage them all via Spredfast.

Cons

Can get a little tricky managing hundreds of accounts, especially in a customer service capacity. We noticed that we weren't seeing all of the comments or direct messages coming in from all accounts, so many questions from our customers got overlooked.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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Cool tool..hard to use

Reviewed 3 years ago
Pros

The final product of Spredfast is great and can help with automation.

Cons

It is hard to navigate and takes many steps to reach end goal

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spredfast is the top Social Suite

Reviewed 2 years ago
Pros

Intuitive, great insights, great to involve different stakeholders within the company

Cons

API with some SM sites is a bit clumsy/feels dated

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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mostly positive with a couple painpoints

Reviewed 4 years ago

far reach with minimal effort

Pros

I love the functionality of the calendar in that it syncs with posts that are posted from elsewhere

Cons

its a little hard to schedule out multiple reposts since the window is so small - i wish that if you wanted to post multiple reposts you could do it in one fell swoop

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Spredfast breadth of capabilities is incredible

Reviewed 3 years ago
Pros

This is quite possibly the best tool a company can use that gets 100s of social messages a minute...

Cons

There's a lot to learn, not difficult, but a lot to learn when it comes to mastering the tool.......

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Spredfast is a good platform for gaining insight into social media trends

Reviewed 5 years ago

My company leverages Spredfast to gain a better understanding of what the key trends and keywords are in our industry. We use many of the platform's features, including the share-of-voice feature, which allows us to benchmark our company's performance against our competition.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Spredfast Review

Reviewed 4 years ago

Spredfast had a lot of cool features but for a long time I experienced an issue where there was bad lag while typing and creating posts. Also ran into workflow/authentication issues between Spredfast and Facebook. Overall though, a great platform.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Khoros

Reviewed 9 months ago

It was a really expensive product for what we we got.

Pros

The platform was very customizable for our brand. We were able to make the community really unique

Cons

The functionality and UI was not that great, or easy to use.

Overall Rating

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    This reviewer only left a rating

    Reviewed 3 years ago
    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

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