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Sprout Social vs AgoraPulse Comparison

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Overview

Category Leaders

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Category Leaders

With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

239

172

41

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

370

202

18

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks.

AR

Anonymous Reviewer

One thing I love the most about sprout social is its ability to easily integrate with other important softwares such as Google Analytics, Zendesk, Feedly and more.

Ahmed S.

Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.

AR

Anonymous Reviewer

Pros

Agorapulse makes publishing super speedy and efficient. It's easy to use and the reporting and social listening functions are amazing for the price.

TP

Tara P.

We did the trial for a couple of months to test it out, and when it came time to move over it was seamless and easy. Their customer service has been so helpful and nice whenever I have questions.

Laura G.

It's a great platform for teams that have multiple approval steps. The publisher is pretty easy to use and I enjoy being able to customize messages for specific platforms within one step.

AR

Anonymous Reviewer

Cons

Very very disappointed and frustrated with the whole experience. Stick with FB and IG and don't waste your time and money.

DL

Daniel L.

Lack of support for enterprise. Difficult to scale up using this tool.

Jordan D.

The only other tool I can think of which would be missing is SEO in terms of Social.

NW

Nathaly W.

Cons

I hate how I have to click the media type before dragging the social graphic into the post while I'm creating it. Sometimes I go to fast and it ruins everything.

AR

Anonymous Reviewer

Inability to link (the same) users between platforms. Limited search functionality, difficult to go back and locate a case/user.

JV

Joseph V.

Not having instagram DM capabilites is an annoying limitation.

BH

Brodie H.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features85
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Tracking
  • Categorization/Grouping
  • Channel Attribution
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Security
  • Data Visualization
  • Editorial Calendar
  • Employee Advocacy
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • Group Management
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Promotions Management
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Visual Analytics
  • Workflow Management
  • Total features54
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Tracking
  • Categorization/Grouping
  • Channel Attribution
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Security
  • Data Visualization
  • Editorial Calendar
  • Employee Advocacy
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • Group Management
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Promotions Management
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations19
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations6
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AgoraPulse logo

AgoraPulse

Drop Everyting Else

Reviewed 5 years ago

I am a social media manager/content creator, and Agora Pulse is a one stop shop. After using various other applications, Hootsuite, Sprout Social, Agora Pulse was my last investment. The tool is the best around.

Pros

The best things about AgoraPulse are their CRM Tools, customer service, scheduling calendar, and the ability to tailor each message according to the social media account.

Cons

Nothing I can think about. Unlike Hoosuites approach, do everything OK, AgoraPulse does the necessities great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AgoraPulse logo

AgoraPulse

Drop All Other Social Media Management Software

Reviewed 5 years ago

I am a social media manager/content creator, and Agora Pulse is a one stop shop. After using various other applications, Hootsuite, Sprout Social, Agora Pulse was my last investment. The tool is the best around.

Pros

CRM Tools Analytics Split Account Publishing Amazing Customer Service

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

AgoraPulse logo

AgoraPulse

I can't say enough!

Reviewed 3 years ago
Pros

We are a Social Media agency with about 40 profiles that we manage. We have used Sprout Social (terrible) and Buffer (not bad but lacks everything we needed). Enter Agora Pulse. HOLY SMOKES. Everything we wanted (almost). And the customer support is over the top good. I asked a simple question about where to find a setting, and within minutes someone make a quick video (personal to us) to show us how to find it. Our onboarding process has been seamless. The set up inside Agora is very intuitive (unlike Sprout Social).

Cons

The only thing I wish they would add is the ability to see more than one account per calendar or Inbox. Right now everything is separate and you cannot combine.

Vendor response

Hi there, HOLY SMOKES back at you -- If I knew who you were, I'd give you a virtual hug (or high five, if you prefer). Thanks for explaining what made you come to Agorapulse after trying the major tools in the space. Keep your eyes peeled for unified features (inbox, calendar) in your app in the very near future ;) My best, Lisa

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

AgoraPulse logo

AgoraPulse

Simple but Powerful

Reviewed a year ago

The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes

Pros

I like that I have all the reports I need from a general over all social stand as well as individual post. I also enjoy that I can access all the inboxes and comments section for each of the platforms. It was big worry for me to be able to get to each comment and not worry about missing one. Being able to tag comments and posts was also important to me so that I could keep track of what kind of posts to create in future.

Cons

Sprout Social gives the perfect timing for when to post something, and although Agora does give this information, it is not readily available when posting. After scheduling a bulk post on multiple pages, sometimes I want to change the whole bulk, but I have to access them one by one. It is also fantastic that I can see competitor data but I can only add on competitor on the subscription that we are on.

Vendor response

Hi Nathaly, I love hearing how you're making great use of our reporting, inbox, and publishing features ... and that you're saving money! You're right: we don't have the optimal time feature. But I'll add your email to our notification list for this feature -- you'll get a message when it's added to our product roadmap. If you have any other feature requests, definitely let us know! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AgoraPulse logo

AgoraPulse

Sprout Social Should Watch Out!

Reviewed 2 years ago
Pros

The AgoraPulse interface is clean and user-friendly, which makes training new hires an extremely simple process. I appreciate that I can curate content in the Queue, schedule evergreen and original content, manage all my clients' comments and DMs, and listen for brand mentions all in one software. I especially appreciate the ability to respond to Facebook Reviews, as well as save replies templates...

Cons

It's disappointing that AgoraPulse doesn't offer publishing and monitoring for Pinterest at the moment (something I hope they change very soon). The lack of an in-platform photo editor has made life a bit difficult for my team. Slack and Feedly are also not directly integrated into the AgoraPulse's interface for notifications or quick content curation, which is something that Sprout Social and CoSchedule do very well. Once AgoraPulse offers API access to other applications (something that they have planned), I will be a very happy camper.

Vendor response

Hi Rachel, Wow! Can't tell you how much I loved seeing the headline of your review. We try to build a robust tool with helpful features ... and like you alluded to with an ear to what our customers want built in the future. AND we try to do it at a price that is reasonable for teams and agencies like yours. I see that your name is on our lists to contact with news about Pinterest or third-party integrations. So stay tuned! :) Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AgoraPulse logo

AgoraPulse

Powerful tool for managing multiple accounts, publishing custom content

Reviewed 2 years ago

AgoraPulse simplifies the process of posting to multiple platforms while allowing for the customization that is needed for a truly effective strategy. Easy to use and quick to check/assign/respond to engagement.

Pros

I've used a number of tools like this, including Sprout Social, Edgar, and Hootsuite. AgoraPulse has been the best combo of value/tools for my organization. PROS: Publishing tools: allows tailoring for each platform; draft content for review by team members; repeating or one-time only content Review tools: quick and easy review/assign/respond to engagement Listening tools: easy to watch for mentions on other platforms Can monitor and publish on laptop OR very robust app Really incredible customer service . Very responsive for all members of my team.

Cons

Not very many cons! Wish list for agorapulse: tracking likes/shares on individual posts posting to FB events more hashtag tracking - wishing I didn't need another tool for the hashtag tracking I need

Vendor response

Hi Jeanette, Thanks so much for the Agoralove! I'm thrilled to hear how well our publishing and inbox features are working for you, esp. after trying many of the big tools out there! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AgoraPulse logo

AgoraPulse

Agorapulse is EXACTLY what you need for an excellent price

Reviewed 2 years ago

Agorapulse allows me to manage accounts for multiple clients and I can add on a subcontractor without having to pay double like many platforms. I couldn't afford to pay double what I'm paying just to have occasional assistance managing, so I love that they don't make you pay by the number of users. I also love how organized everything is and how intuitive the social listening component is. It has helped me capture a ton of mentions I would have otherwise missed.

Pros

I love that Agorapulse offers all the functions and features I need as a social media consultant without adding on a bunch of extra fees. No other platform that I know of includes social listening without an added cost. My favorite thing about Agorapulse is that your notifications are in an inbox style as opposed to a column. It's so much easier to address them and check them off. I also love that I can easily move my scheduled post around on the calendar. Overall, it's my favorite platform I've used, and I've used Buffer, Sprout Social, Engagor by Clarabridge, CoSchedule and the list goes on! I don't see giving up Agorapulse any time soon!

Cons

I wish there was an option to search through the message inbox. That would be such a helpful feature. It'd also be great to be able to receive Instagram messages into the inbox, but I think that's probably an issue with Instagram as opposed to Agorapulse! Reports could be a bit more robust, but they do offer the basics that you need!

Vendor response

Hi there Lindsey, Thanks for telling Capterra readers about the joy you get from using Agorapulse. We take pride in not forcing you to upgrade to get listening searches or to add a teammate or two. Also: you're totally right -- the Instagram API doesn't allow third-party tools to capture DMs. (Hopefully Instagram will change its mind on this!) I love your idea of an inbox search. A few customers have also requested it. I've added your name to a notification list should we add it to our roadmap. Warm regards, Lisa