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Surefire Local
Cloud-based local marketing platform for small businesses
(3)
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Surefire Local has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Surefire Local?
Surefire Local has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Surefire Local support?
Surefire Local supports the following languages:
English
Q. Does Surefire Local support mobile devices?
Surefire Local supports the following devices:
Android, iPhone
Q. Does Surefire Local offer an API?
Yes, Surefire Local has an API available for use.
Q. What other apps does Surefire Local integrate with?
Surefire Local integrates with the following applications:
Google Analytics 360, Medallia Experience Cloud, QuickBooks Online Advanced, Synup, Yext, WordPress, LinkedIn for Business, Meta for Business, Twilio, Instagram
Q. What level of support does Surefire Local offer?
Surefire Local offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support
Surefire Local is a cloud-based digital marketing solution designed to help local businesses manage multiple marketing campaigns, online reviews, and customer communication. Key features include lead management, email marketing, search tools, reputation management, content marketing, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
499
Per month
Per Feature
Starting from
1250
Per month
Flat Rate
Value for money
2.0
/5
20
Starting from
499
Per month
Per Feature
Value for money contenders
Functionality
2.4
/5
20
Total features
62
10 categories
Functionality contenders
Overall Rating
2.2
/5
20
Positive reviews
30
%
5
1
0
1
13
Overall rating contenders
Kimberly H.
Construction, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
We were nervous to change at first and thought it was 'too good to be true' but decided after talking to several references, we'd give it a shot. [SENSITIVE CONTENT HIDDEN] was great getting us started and listened to what we wanted, made suggestions and edits, and we are very happy with the end product. We were then handed off to our rep, [SENSITIVE CONTENT HIDDEN], who has been incredible from the start. We chat with her weekly and she's very understanding with all of our questions and we feel very comfortable with her.
We like that it's a one-stop shop for marketing with incredible customer support! We can post to multiple platforms, track what people are interested in on our site, listen to leads, and get help from our rep within minutes. Our rep, [SENSITIVE CONTENT HIDDEN], is always making great suggestions, answering our questions or finding out the answers for us, and she makes us feel like we matter to her and to Surefire.
At first we didn't like that we couldn't make direct changes to the website ourselves. On our old platform we could go in and change things pretty easily. We quickly learned that we should allow the 'pros' to do those changes and to be honest, all we have to do is send a request and it's honored in just a short time! We just had to get used to the new system.
Hi Kimberly, thank you so much for your in-depth review! We are so glad that you've had an amazing experience with the Surefire Local Marketing Platform and our support team. Surefire Local is always here for you and your business whenever you need our help.
Denise B.
Construction, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Surefire Local has greatly increased the traffic to our website from one year to the next. The results have been huge and evident.
The platform is very easy to use and navigate. It allows me to easily show and share with my husband/co-owner of our business how all aspects of our social media and website are functioning.
The only thing that I would change is the time it takes to load some sections/pages and the functionality when using Mac browsers (Firefox and Safari).
Hi Denise, thank you for your review! We appreciate your feedback as we're always looking to improve the Surefire Local Marketing Platform for our clients. I'll be sure to pass it along to our development team!
Clayton K.
Automotive, 1-10 employees
Used weekly for less than 6 months
Review source
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I would describe the overall experience as terrible.
Platform is promising, but the company is abysmal.
Onboarding took over a month and was still charged for no service. Requested to cancel and was not allowed to do so.
Jessica M.
Construction, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
We are thoroughly disappointed with Surefire Local. Their promises of boosting our online presence, lead generation, SEO optimization, and so on fell flat, leaving our company to question the value of this business. The communication from their team is deplorable! We found ourselves days, even weeks, for responses to our questions and concerns, any responses given were vague and unhelpful. They severely...
The software is good, but Surefire is a marketing SERVICE, not just a software subscription.
See overall experience with Surefire below for feedback.
Hello Jess, we are saddened to read your reviews and see that you feel this way. Our records show we have been in regular contact with you, and that you are an active customer within our platform. Please reach out to us at info@surefirelocal.com. We would like to get more information to better address your concerns.
Rachel B.
Construction, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
The service I receive from our account manager is fast and he does a really good job.
Its potential, The review requests function
It's hard to tell/trust how accurately it works
Hi Rachel, thank you so much for your honest feedback! We're so happy that you are loving our reviews feature and your account manager. The great thing about the platform is we directly integrate with many tools so the information is the same no matter which dashboard you look at. If you'd like to learn more about it, don't hesitate to reach out!