Survey Analytics Pricing, Features, Reviews & Comparison of Alternatives

Survey Analytics

Enterprise customer research platform

5.0/5 (2 reviews)

Survey Analytics overview

At Survey Analytics, we are all about creating a community to deliver breakthrough tools to help you listen. Currently we are serving 30 different industries in 15 countries around the world. We help companies listen, manage and scale feedback initiatives with powerful DIY tools and a team of dedicated research experts. We have been around since 2004 offering cloud based surveys and real-time analytics. We are a private owned and profitable company with our own agenda and the future of our software is paved by the road and journey our customers are on to listen. We are very agile and approachable in a sense that we like to form long term partnerships, deliver needs and develop features customized to work best for you. We were one of the first to begin offering mobile research solutions in 2010 with breakthrough apps for both offline surveys and to manage panel/community members on the go through smartphones.

To surveys, above and beyond we are ready to fulfill the needs of even the most savvy researchers out there as you scale, set new goals and grow. Besides offering unlimited surveys and responses on our platform to collect feedback internally, externally, integrated and everywhere in between, there is more ahead that sets us apart. We are equipped with top-tier panel management and community building software to take you to the next level and it's used today by companies like Zynga, Potbelly, and Hurst Better Homes and Gardens. Being a software development focused company, we can also work with your team to deliver integration and customization for our tools to work in your environment. We offer API calls into other software systems for sales and marketing teams like Salesforce.com, Google Analytics, Pardot and ExactTarget (coming soon). For the mobile savvy businesses, we even have a few "app-ortunities" for offline data collection, integrated mobile surveys or mobile panel management and even an SDK to embed our powerful tools into your own existing mobile app.
www.surveyanalytics.com

Pricing

Starting from
$500/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Survey Analytics screenshot: Add pictures for MaxDiffSurvey Analytics OverviewSurvey Analytics screenshot: Powerful conjoint analysisSurvey Analytics screenshot: Custom theming for surveysSurvey Analytics screenshot: Panel management health dashboardsSurvey Analytics screenshot: Interactive word clouds and text taggingSurvey Analytics screenshot: View survey results in a customizable infographicSurvey Analytics screenshot: Customizable and interactive dashboardsSurvey Analytics screenshot: Multi-channel delivery optionsSurvey Analytics screenshot: Edit survey questions inlineSurvey Analytics screenshot: Over 50 question types

Survey Analytics reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  0.0
  0.0
  0.0
  0.0
Anonymous

Handles All Feedback

Reviewed 2014-07-23
Review Source: GetApp

I have been using Survey Analytics for one off projects and also for managing a panel of our customers and leads for the past three years and not only has the product significantly improved but new things have been added like awesome (shareable) dashboards to see an overview of survey responses and a basic text analytics text tagging tool to filter through open ended text. The dedicated account manager has saved us many times and the integration options into our CRM and analytics tools are priceless to us. There are no barriers as you scale and they are always willing to meet you halfway. Does Everything We Need Innovative Vision and New Features Scalable and Reliable

Read the full review

Anonymous

Powerful Survey Tool for Conjoint

Reviewed 2014-07-14
Review Source: GetApp

Survey Analytics has proven to be the best data collection tool on the market. At my job I have been using their choice-based conjoint to gain deeper insight into our customers and what they value most. It was easy to set up and use and has been very safe and secure. Their customer service is also very responsive and helpful with all of the questions I had. I would recommend Survey Analytics to anyone looking for a way to learn more about their customers/ market.Deep conjoint capabilities, view data and results in realtime, compatible across devices, customer service

Read the full review

Survey Analytics pricing

Starting from
$500/month
Pricing options
Free trial
One time license
Open source
Subscription
View Pricing Plans

Annual licenses are available with discounted price for additional users. Transition packages are available for transferring existing data and more.

Survey Analytics features

API

A/B Testing (154 other apps)
Activity Dashboard (232 other apps)
Campaign Analysis (203 other apps)
Campaign Management (197 other apps)
Content Management (193 other apps)
Customizable Branding (195 other apps)
Customizable Templates (211 other apps)
Data Import/Export (158 other apps)
Drag & Drop Interface (214 other apps)
Engagement Analytics (186 other apps)
Monitoring (193 other apps)
Multi-Channel Marketing (163 other apps)
Real Time Analytics (161 other apps)
Real Time Data (149 other apps)
Reporting & Statistics (220 other apps)
Social Media Integration (240 other apps)
Social Network Marketing (147 other apps)
Tagging (148 other apps)
Third Party Integration (232 other apps)

Additional information for Survey Analytics

Key features of Survey Analytics

  • Unlimited surveys and responses
  • Panel Management Software
  • Multi-channel delivery
  • Mobile survey apps
  • Conjoint analysis, MaxDiff, TURF
  • Mobile survey SDK
  • Real-time data
  • Interactive dashboards
  • API to Salesforce, Google Analytics and more
  • White-labeling options
  • Dedicated support team
  • Voice of customer/ customer satisfaction
  • Employee feedback
  • Consumer insights
  • Multilingual surveys
  • Over 50 question types
  • Team collaboration and sharing
  • Branching and skip logic
  • Data segmentation
  • Data visualization
View All Features

Benefits

Survey Analytics has a full suite for making 360 feedback initiatives come to life in your organization. Our DIY platform is backed by a personable team offering both great support and field expertise to help you along the way. Whether it's engagement with customers, employees or anyone else you're after, we can help you get started and own it in-house. From surveys to panel management and from panel management and beyond, we are advanced enough to help you break through the ice with new products and services. Our platform handles advanced and commonly used methodologies in market research like conjoint analysis, predictive analytics, maxdiff scaling, TURF analysis, basic pricing research and more.

When it comes to security and compliance, we don't take any shortcuts. Keep your most proprietary and important information safe and in control by choosing to use Survey Analytics. We adhere to high levels of security like SOC-2, PCI DSS and CloudFlare to protect against DDoS attacks. We have also been granted an 853-a low risk certification to work within the U.S. government and other government institutions around the world. As we continue to listen and take our security initiatives to the next level, we are also in progress of making our software fully compliant with HIPAA to serve the needs and demands of our customers in the pharmaceutical, health and medical industries.