Survey Analytics Pricing, Features, Reviews & Comparison of Alternatives

Survey Analytics Reviews

Survey Analytics

Enterprise customer research platform

5.0/5 (2 reviews)
2,776     3,503

At Survey Analytics, we are all about creating a community to deliver breakthrough tools to help you listen. Currently we are serving 30 different industries in 15 countries around the world. We help companies listen, manage and scale feedback initiatives with powerful DIY tools and a team of dedicated research experts. We have been around since 2004 offering cloud based surveys and real-time analytics. We are a private owned and profitable company with our own agenda and the future of our software is paved by the road and journey our customers are on to listen. We are very agile and approachable in a sense that we like to form long term partnerships, deliver needs and develop features customized to work best for you. We were one of the first to begin offering mobile research solutions in 2010 with breakthrough apps for both offline surveys and to manage panel/community members on the go through smartphones.

To surveys, above and beyond we are ready to fulfill the needs of even the most savvy researchers out there as you scale, set new goals and grow. Besides offering unlimited surveys and responses on our platform to collect feedback internally, externally, integrated and everywhere in between, there is more ahead that sets us apart. We are equipped with top-tier panel management and community building software to take you to the next level and it's used today by companies like Zynga, Potbelly, and Hurst Better Homes and Gardens. Being a software development focused company, we can also work with your team to deliver integration and customization for our tools to work in your environment. We offer API calls into other software systems for sales and marketing teams like Salesforce.com, Google Analytics, Pardot and ExactTarget (coming soon). For the mobile savvy businesses, we even have a few "app-ortunities" for offline data collection, integrated mobile surveys or mobile panel management and even an SDK to embed our powerful tools into your own existing mobile app.
www.surveyanalytics.com

Survey Analytics Reviews (2)

Latest reviews

 Handles All Feedback

I have been using Survey Analytics for one off projects and also for managing a panel of our customers and leads for the past three years and not only has the product significantly improved but new things have been added like awesome (shareable) dashboards to see an overview of survey responses ...

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Reviewed 23rd of July, 2014 by Director of Marketing

 

 Powerful Survey Tool for Conjoint

Survey Analytics has proven to be the best data collection tool on the market. At my job I have been using their choice-based conjoint to gain deeper insight into our customers and what they value most. It was easy to set up and use and has been very safe and secure. Their customer service is ...

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Reviewed 14th of July, 2014 by Marketing Coordinator

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Survey Analytics Screenshots (10)

Survey Analytics screenshot: Add pictures for MaxDiffSurvey Analytics screenshot: Powerful conjoint analysisSurvey Analytics screenshot: Custom theming for surveysSurvey Analytics screenshot: Panel management health dashboardsSurvey Analytics screenshot: Interactive word clouds and text taggingSurvey Analytics screenshot: View survey results in a customizable infographicSurvey Analytics screenshot: Customizable and interactive dashboardsSurvey Analytics screenshot: Multi-channel delivery optionsSurvey Analytics screenshot: Edit survey questions inlineSurvey Analytics screenshot: Over 50 question types

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
iPhone-iPad, iPhone, iPad, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Survey Analytics Pricing

Starting from: $500.00/month
Pricing model: One-time License, Open-source, Subscription
Free Trial: Available (No Credit Card required)

Annual licenses are available with discounted price for additional users. Transition packages are available for transferring existing data and more.

Competitors Pricing

eSurvey

Starting from: $29.99
Pricing model: Freemium, One-time License
Free Trial: Available (No Credit Card required)

Surveytagger

Starting from: €250.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Survey Anyplace

Starting from: $29.00/month
Pricing model: Freemium, Subscription

Users who visited Survey Analytics also visited

Key Features of Survey Analytics

  • Unlimited surveys and responses
  • Panel Management Software
  • Multi-channel delivery
  • Mobile survey apps
  • Conjoint analysis, MaxDiff, TURF
  • Mobile survey SDK
  • Real-time data
  • Interactive dashboards
  • API to Salesforce, Google Analytics and more
  • White-labeling options
  • Dedicated support team
  • Voice of customer/ customer satisfaction
  • Employee feedback
  • Consumer insights
  • Multilingual surveys
  • Over 50 question types
  • Team collaboration and sharing
  • Branching and skip logic
  • Data segmentation
  • Data visualization

Benefits

Survey Analytics has a full suite for making 360 feedback initiatives come to life in your organization. Our DIY platform is backed by a personable team offering both great support and field expertise to help you along the way. Whether it's engagement with customers, employees or anyone else you're after, we can help you get started and own it in-house. From surveys to panel management and from panel management and beyond, we are advanced enough to help you break through the ice with new products and services. Our platform handles advanced and commonly used methodologies in market research like conjoint analysis, predictive analytics, maxdiff scaling, TURF analysis, basic pricing research and more.

When it comes to security and compliance, we don't take any shortcuts. Keep your most proprietary and important information safe and in control by choosing to use Survey Analytics. We adhere to high levels of security like SOC-2, PCI DSS and CloudFlare to protect against DDoS attacks. We have also been granted an 853-a low risk certification to work within the U.S. government and other government institutions around the world. As we continue to listen and take our security initiatives to the next level, we are also in progress of making our software fully compliant with HIPAA to serve the needs and demands of our customers in the pharmaceutical, health and medical industries.

Alternatives to Survey Analytics

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Anonymous
Director of Marketing (Computer Software company, 11-50 employees)
Verified Reviewer

Handles All Feedback

23/07/2014

I have been using Survey Analytics for one off projects and also for managing a panel of our customers and leads for the past three years and not only has the product significantly improved but new things have been added like awesome (shareable) dashboards to see an overview of survey responses and a basic text analytics text tagging tool to filter through open ended text. The dedicated account manager has saved us many times and the integration options into our CRM and analytics tools are priceless to us. There are no barriers as you scale and they are always willing to meet you halfway.

Pros

Does Everything We Need Innovative Vision and New Features Scalable and Reliable

Cons

Confusing Programming Branching/Skip Logic Could Be More User Friendly

Source: GetApp
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Anonymous
Marketing Coordinator (Computer Software company, 11-50 employees)
Verified Reviewer

Powerful Survey Tool for Conjoint

14/07/2014

Survey Analytics has proven to be the best data collection tool on the market. At my job I have been using their choice-based conjoint to gain deeper insight into our customers and what they value most. It was easy to set up and use and has been very safe and secure. Their customer service is also very responsive and helpful with all of the questions I had. I would recommend Survey Analytics to anyone looking for a way to learn more about their customers/ market.

Pros

Deep conjoint capabilities, view data and results in realtime, compatible across devices, customer service

Cons

Frequent updates and slow to set up

Source: GetApp
Helpful?   Yes   No
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