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Survey Analytics Logo

Survey Analytics

Enterprise customer research platform

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(8)

Survey Analytics Features

Features Summary

Functionality

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No reviews

Total features

1

8 categories

Survey Analytics features

API

Common features of Customer Experience software

API
Access Controls/Permissions
Alerts/Notifications
CRM
Collaboration Tools
Customer Journey Mapping
Customer Segmentation
Customizable Branding

Price starts from

500

/user

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

ic-pricetag

No reviews

Price starts from

500

/user

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Total Features

1

Unique features

  • No unique features

Functionality

4.6

/5

2K

Price starts from

119.95

Per month

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Total Features

102

Features in Common

1

Unique features

  • Time on Site Tracking

  • Self Service Data Preparation

  • SEO Audit

  • Campaign Tracking

Functionality

4.5

/5

807

Price starts from

19

Per month

visit website

Total Features

74

Features in Common

1

Unique features

  • Feedback Management

  • Version Control

  • Negative Feedback Management

  • Performance Metrics

Common Survey Analytics comparisons

Reviewers who mentioned features said:

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Handles All Feedback

Reviewed 9 years ago

I have been using Survey Analytics for one off projects and also for managing a panel of our customers and leads for the past three years and not only has the product significantly improved but new things have been added like awesome (shareable) dashboards to see an overview of survey responses and a basic text analytics text tagging tool to filter through open ended text. The dedicated account manager has saved us many times and the integration options into our CRM and analytics tools are priceless to us. There are no barriers as you scale and they are always willing to meet you halfway.

Pros

Does Everything We Need Innovative Vision and New Features Scalable and Reliable

Cons

Confusing Programming Branching/Skip Logic Could Be More User Friendly

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Powerful Survey Tool for Conjoint

Reviewed 9 years ago

Survey Analytics has proven to be the best data collection tool on the market. At my job I have been using their choice-based conjoint to gain deeper insight into our customers and what they value most. It was easy to set up and use and has been very safe and secure. Their customer service is also very responsive and helpful with all of the questions I had. I would recommend Survey Analytics to anyone looking for a way to learn more about their customers/ market.

Pros

Deep conjoint capabilities, view data and results in realtime, compatible across devices, customer service

Cons

Frequent updates and slow to set up