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SurveyLegend vs Zonka Feedback Comparison

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Overview

Category Leaders

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease.

Category Leaders

Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

712

5

4

3

2

1

465

221

23

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

61

5

4

3

2

1

51

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.

Pros

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.
The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
The tool is very robust and easy to use. What I liked the most is the flexibility of the survey creator.

Cons

Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
Inability to export data after paid subcription is stopped.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.

Cons

I don't consider this a downside to the app. Expect to be patient to read through the numerous features on each page.
The inability to skip non relevant sections within a questionnaire.
There is a small learning curve for the customization and implementation components, but that's hardly a negative.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features72
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Audience Targeting
  • Ballots Over Email
  • CES Survey Structure
  • CSAT Survey Structure
  • Candidate Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Contact Database
  • Contact Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Email Distribution
  • Email Marketing
  • Employee Management
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Knowledge Management
  • Landing Pages/Web Forms
  • Live Results Sharing
  • Message Personalization
  • Mobile Coupons
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Nominations
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Panel Management
  • Performance Management
  • Phone Polling
  • Phone Voting
  • Phone-Based
  • Predictive Analytics
  • Presentation Tools
  • Pulse Surveys
  • Purchasing & Receiving
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ranked Choice Voting
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Results
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Version Control
  • Voter Authentication
  • Weighted Voting
  • Total features78
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Audience Targeting
  • Ballots Over Email
  • CES Survey Structure
  • CSAT Survey Structure
  • Candidate Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Contact Database
  • Contact Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Email Distribution
  • Email Marketing
  • Employee Management
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Knowledge Management
  • Landing Pages/Web Forms
  • Live Results Sharing
  • Message Personalization
  • Mobile Coupons
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Nominations
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Panel Management
  • Performance Management
  • Phone Polling
  • Phone Voting
  • Phone-Based
  • Predictive Analytics
  • Presentation Tools
  • Pulse Surveys
  • Purchasing & Receiving
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ranked Choice Voting
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Results
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Version Control
  • Voter Authentication
  • Weighted Voting

Integrations

  • Total integrations4
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations18
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

SurveyLegend Review

Reviewed 4 months ago

brand new, just started a couple weeks ago

Pros

Great set of feature in free trial. Nice to try before you buy

Cons

Would be nice to be able to export text feedback without needed to complete this feedback, but understand rationale

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SurveyLegend logo

SurveyLegend

Survey Legend for Training Evaluation

Reviewed 3 years ago

Great - would use again and may sign-up if our company needs this evaluation software on a more frequent basis.

Pros

Very easy to use and good for a free trial. Great for simple evaluations.

Cons

Could do with some better question structures for complex feedback.

Vendor response

Hi, secret Legend, Thanks for the amazing feedback, we would be honored to have you and your secret company as a member :) Best regards, Team SurveyLegend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

Easy to get started

Reviewed 3 years ago

Surveying existing customers for basic feedback.

Pros

I made the first survey in a few minutes. They make it easy to choose because the major competition only allows 100 responses. I wanted a service that would enable me to give the service a full test. Very easy to set up welcome and thank you pages. Great design.

Cons

Not really a problem, but I would like to be able to convey rewards like a free coffee card to anyone who fills out the surveys.

Vendor response

Hi Glenn, Honored to have you as a member :) glad you could collect feedback from your customers in an easy and efficient way. Best regards, Team SurveyLegend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyLegend logo

SurveyLegend

Good tool for kiosk

Reviewed 3 years ago

Gaining patient feedback in an Emergency Department.

Pros

Very easy to set up survey and can use kiosk mode on PC device, not just Ipad/Android

Cons

Nothing really, its was really straightforward and not pretentious

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SurveyLegend logo

SurveyLegend

Not the best survey builder

Reviewed 2 months ago

I have used this for client feedback on products and have gotten positive and negative feedback but it was easy for them to use.

Pros

I like that it’s customizable designs and layout, and of course you can create your own questions.

Cons

It’s price. The first 3 surveys are free, than it is a monthly charge.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SurveyLegend logo

SurveyLegend

Good

Reviewed 7 months ago
Pros

Comment box is very helpful when asking for feedback

Cons

Difficult to build questionnaire quickly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

Best product

Reviewed 2 years ago

Survey legend was a great way to gather feedback

Pros

easy to use and set up surveys for my clients to use

Cons

there was no app version for the software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

Review

Reviewed 7 months ago

Great!

Pros

Easy to use, appealing to the eye and great to gain feedback.

Cons

None at this time, I would like to see the bad reviews in full comment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

Survey Legend Feedback

Reviewed 4 months ago

It was easy to set up the survey.

Pros

I especially valued the ease of use. Got great feedback from users.

Cons

It was not allowed to type in your email adress.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyLegend logo

SurveyLegend

Quick, easy, full of functionality

Reviewed a year ago

Collecting feedback from service users is easy and efficient with Survey Legend

Pros

Ease of creating surveys Ease of exporting data

Cons

Unable to export data with free trial ..

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyLegend logo

SurveyLegend

A Valuable Online Survey Tool

Reviewed 3 years ago

Experience was positive and was able to design, develop, and distribute surveys with ease.

Pros

- cost/pricing structure - unlimited questions - ability to gain access to advanced functionality through feedback

Cons

- Export functionality - Limited advanced survey design tools

Vendor response

Hi Jon, Thanks for the great feedback we do appreciate you taking the time to do it :) Providing a good looking, easy of use yet powerful solution that's what we focus on. Best regards, Team SurveyLegend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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SurveyLegend logo

SurveyLegend

Great service

Reviewed 2 months ago
Pros

Used for team survey worked very well. Everyone was able to give honest anonymous feedback.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyLegend logo

SurveyLegend

360 degree feedback

Reviewed 2 years ago

As above, I've used this to illicit 360 degree feedback to help my development.

Pros

Really easy to set up a survey and use options. Love the anonymity.

Cons

free version is missing some of the more basic features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

I have used this software 3x for my classroom survey's regarding all kinds of information.

Reviewed 4 years ago

The ability to get real-time, anonymous feedback with the graphs and live time analytics

Pros

The ability to have the options, drag and drop, and the analytics is amazing. I can build a survey on the fly and it gives me all the features to know where we stand. I enjoy using it and have used it to get feedback, different choices, and keep it anonymous for true feedback.

Cons

I have no complaints about the software. Its really handy. I do wish that more features were free, but I understand why they aren't.

Vendor response

Hi Esteban, Thanks for your great review we are happy to hear SurveyLegend has an important role in your class feedback collection and communication :) Glad you found our solution easy to use we work hard on making an easy to use yet powerful solution. Warm greetings, Team SurveyLegend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyLegend logo

SurveyLegend

Nice and easy

Reviewed 3 months ago
Pros

Easy to put together a quick feedback survey. Colourful so eye catching and fairly easy to customise Q&As

Cons

Nothing really. Not being able to see responses to questions in analytics probably

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveyLegend logo

SurveyLegend

Love the Surveys

Reviewed 22 days ago

I have had no issues with surveylegend and will use it again.

Pros

The surveys had a ton of options. I use these surveys for anonymous feedback from my offices. It works great! I highly recommend.

Cons

I dont have any issues!! Everything has worked great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SurveyLegend logo

SurveyLegend

Survey Legend Review

Reviewed 2 years ago

So far it ha been a positve experiece! We are planning on continuing our use of Survey Legend since we first began using it earlier this year.

Pros

Great way to create quick surveys and polls! We recently began using Survey Legend in order to create a monthly survey for our approximate 100 vendors. It has really helped us quantify feedback on our services.

Cons

So far I don't have much negative feedback to provide. However, I'm sure those who are really into polling and statistical analysis might find the features a bit simple.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SurveyLegend logo

SurveyLegend

Review of Survey Legend

Reviewed 8 months ago

Used to gather feedback from a course, easy for people to access and complete but disappointing so little offered without payment or subscription

Pros

Ease of use, graphics and flexibility- easy to set up

Cons

The fact that so few results are able to be accessed without payment

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyLegend logo

SurveyLegend

Extremely Pleased!

Reviewed 3 months ago
Pros

I needed to do a quick survey. I was very easy to use and deploy. I got great feedback from the people I used it with.

Cons

The pricing. I wish it was more affordable as I don't do surveys regularly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

Super easy to use, intuitive and modern design. Definitely using Surveylegend for future projects.

Reviewed 4 years ago

Was a huge help for my research project!

Pros

Ease of use, no specific computer skills needed. I also loved the design of the finished survey, the participants gave me positive feedback to the design and use.

Cons

I find it a shame that there is no package option for Students, since I am using Surveylegend for a University Project, I wish there were more support in that area.

Vendor response

Hi Caroline, Thanks for your review and the great feedback. We are happy to have been part of your research project and glad it all went well. We do offer special pricing for students and educators, you must have missed it :( but here is the link for future use: https://www.surveylegend.com/pricing-education/ Best regards, Team SurveyLegend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

Overall userfriendly and GREAT layout for those taking review

Reviewed 5 years ago

The data is very helpful in the gaining feedback and market trends from existing and future customers. This allows us to see our relevance to market.

Pros

The ease in which I could create the survey was a plus. Live data analytics is also very useful. Also have received great feedback in ease of submitting the survey. Use of photos as answer options also makes it very relevant to the times - engaging users.

Cons

FREE ware is limited with data analytics as multi text is only extracted if you upgrade. However, admin were quick to inform me about this when I sent a ticket regarding my inquiry.

Vendor response

Hi Angela, Thanks for the great review, we are honored to have you as a member of SurveyLegend. The multiple text box is presented in a pie graph due to it being visually hard to present several responses made by several respondents on several questions in one. We show what every respondent voted for in our "Individual Responses" page, where you also can see what they voted for in the entire survey, form or poll. Thanks once again for your amazing review. Warm greetings from Sweden, Team SurveyLegend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyLegend logo

SurveyLegend

Useful for Collecting Feedback!

Reviewed 3 years ago

Overall, my experience with SurveyLegend has been pretty positive. I think that it serves its role and is a good alternative to services such as SurveyMonkey, which are pricier and just not an option for many individuals. I like the creative control that is given to the users on SurveyLegend, as I am able to change around colors and logos to make the surveys more personalized. I would reccomend to others to check it out if they're looking for something like this!

Pros

SurveyLegend has been really great for collecting feedback! Where it be for collecting feedback from students, teachers, or colleagues, we have been able to get general ideas of how well our projects have been doing throughout the schools. This allows us to see how other people feel about the things that have been implemented and when we know that something has not been received well, we are able to take the criticism to create improvements.

Cons

What I like the least about SurveyLegend is that there is a limitation placed with only ten questions that are able to be asked. As a result, we are not able to go past the ten questions limit without having to pay for a subscription. As someone who works in a school and can't get a subscription that's very expensive, I am required to create multiple surveys so that I am under the limitations. This can be very inconvenient at times and I hope that the ten-question limit is increased.

Vendor response

Hi, secret reviewer :) Thanks for the great review but I must say we are surprised that you only could add 10 questions, this is not a limit we have, with us you can add unlimited amounts of questions. I suspect you must have missed something during the creation. See what can be used with a free plan here www.surveylegend.com/features/ Next time please chat with our support team, they will help. Best regards, Team SurveyLegend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyLegend logo

SurveyLegend

Great features for making creative surveys

Reviewed 3 years ago
Pros

The feature that allows you to add images above questions. This was incredibly useful as my whole survey revolved around asking the participants to compare two images and give their feedback.

Cons

The fact that you need the pro version to export the results of the survey or look at individual responses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyLegend logo

SurveyLegend

Loved easiness to create and share a survey

Reviewed 2 years ago

Very well experience, similar to others i have used but easier and better design on surveys.

Pros

Loved it only took me 5 minutes to create a very beautiful survey that i could easily share with my colleagues, and that i could review the feedback instantly. Would definetly recommend.

Cons

I don't like very much that i have to pay to download the results in excel file

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyLegend logo

SurveyLegend

This product was easy to use and feature rich

Reviewed 4 years ago

Survey our store merchandisers

Pros

Easy to use interface for survey creation. Feature rich for question/answer styles. East to see what my survey looked like. Had a profession look-and-feel. Positive feedback from the target audience.

Cons

We don't perform a lot of surveys so the cost is prohibitive. It would be nice to be able to configure the system to automatically notify the survey creator when X number of surveys were completed.

Vendor response

Hi Brad, Great feedback on the notifications feature, at the moment we have summary notifications and instant notifications. I will mention the notifications feature to our developers: "to be able to configure the system to automatically notify the survey creator when X number of surveys were completed." By: Brad Alkema. We listen to all feedback and try to act if we feel it will benefit the members of SurveyLegend :) Best regards, Team SurveyLegend