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SurveyMonkey Audience Logo

Surveys and feedback collection for market research

Last updated: July 2024

SurveyMonkey Audience - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is SurveyMonkey Audience?

SurveyMonkey Audience is a web-based market research solution for businesses across all industries. The platform allows businesses to find survey respondents, create custom surveys, and analyze market research results in real time. Features of SurveyMonkey Audience include access to panels of survey respondents, bot and fraud detection, respondent profiling, demographic targeting, survey design management, real-time reports, data filtering, and more.

With SurveyMonkey Audience, businesses can find the perfect market research candidates by defining screening questions and filtering candidates based on specific demographic data such as age, gender, location, job, and other metrics. Users can create surveys from scratch or utilize the platform's pre-built survey templates. Surveys can be created for various reasons including measuring brand health, understanding consumer behavior, or tracking market trends.

Data collected using SurveyMonkey Audience can be analyzed using real-time custom reports, filters, and cross-tabbing. Respondents can be found using SurveyMonkey’s integrated panel of over 80 million people in more than 100 countries.

Starting from

1

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SurveyMonkey Audience's key features

Most critical features, based on insights from SurveyMonkey Audience users:

Survey Builder
Feedback Management
Reporting/Analytics
Surveys & Feedback
Customizable Templates
Survey/Poll Management

Features

4.5

/5

43

Ease of use

4.5

/5

43

All SurveyMonkey Audience features

Benchmarking
Panel Management
Customizable Reports
Face-to-Face
Multi-Channel Distribution
Paper-Based
Phone-Based
Real-Time Analytics
Real-Time Data
Statistical Analysis
Survey Sample Management

SurveyMonkey Audience alternatives

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SurveyMonkey Audience pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.0

/5

43

Starting from

1

Per Feature

SurveyMonkey Audience support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Live Online
In Person
Documentation
Webinars

SurveyMonkey Audience reviews

Overall rating

4.6

/5

43

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.12/10
Rating distribution

5

4

3

2

1

27

14

1

1

0

Pros
It’s also for great brand recognition so others are used to and comfortable using it. I like how easy it is to go back and change answers.
I love how customizable this is. I love creating surveys and keeping track of the responses. This helps our company improve by listening to our employees suggestions.
This software offers the fantastic ability to reach customers and learn without the expensive of an outside firm. Reaching our audiences has been relatively easy with the help of customer service.
Cons
I know that sounds terrible, but with so many free options for software and applications online today, it does hurt to pay.
If you are on a basic subscription ($99 p/m) you will be charged $0.15 per response over 1000 even though you are technically buying the audience from SM.
From the head of my mind I honestly can't tell. I guess sometimes its a bit laggy/slow, but maybe thats up to our bad connection.

SurveyMonkey Audience FAQs

Q. What type of pricing plans does SurveyMonkey Audience offer?

SurveyMonkey Audience has the following pricing plans:
Starting from: $1.00

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Q. Who are the typical users of SurveyMonkey Audience?

SurveyMonkey Audience has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SurveyMonkey Audience support?

SurveyMonkey Audience supports the following languages:
English


Q. Does SurveyMonkey Audience offer an API?

No, SurveyMonkey Audience does not have an API available.


Q. What level of support does SurveyMonkey Audience offer?

SurveyMonkey Audience offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk

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