Talkable Reviews

Talkable

Referral marketing platform for eCommerce companies

4.71/5 (28 reviews)

Pros
  • The ease of offering rewards to our customers.
  • It's easy to use and they make A/B testing a breeze!
  • Talkable can help you with referrals and can run through any mobile device or application -- you can drive up your subscriptions by giving out offers and rewards for completed application installations.
Cons
  • The reporting could be a little more robust, but we've had very few issues.
  • We really didn't need this for our business -- we did a trial run and found that just using MailChimp was a better option for upping our subscribers.
  • Set up. We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
100%
recommended this to a friend or a colleague
Anonymous

Talkable helps increase subscriptions

Used weekly for less than 6 months
Reviewed 2019-01-09
Review Source: Capterra

Pros
Talkable can help you with referrals and can run through any mobile device or application -- you can drive up your subscriptions by giving out offers and rewards for completed application installations.

Cons
We really didn't need this for our business -- we did a trial run and found that just using MailChimp was a better option for upping our subscribers.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Talkable

Referral marketing platform for eCommerce companies

Katie Hawkes

Haven't been a user long, but here's my experience so far.

Used occasionally for less than 6 months
Reviewed 2019-06-28
Review Source: Capterra

Mostly a positive experience thus far. I am hoping that once we are able to correct the issues in the backend we will start experiencing a great return. Customer support has been great I have to add.

Pros
The ease of offering rewards to our customers.

Cons
Set up. We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Talkable

Referral marketing platform for eCommerce companies

Ciera Bullock

Incredible Company To Partner With

Used weekly for less than 6 months
Reviewed 2019-07-02
Review Source: Capterra

The customer success team we work with is proactive with recommendations, optimizations, and testing. They've made using the software incredibly easy to use and the overall experience with Talkable amazing.

Pros
It's easy to use and they make A/B testing a breeze!

Cons
The reporting could be a little more robust, but we've had very few issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Talkable

Referral marketing platform for eCommerce companies