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Tatango vs InsightPro Comparison

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Overview

Tatango is a cloud-based polical text messaging marketing solution that allows marketers to send SMS, MMS, and RCS messages...

InsightPro is a sales, installation and warranty management software designed to help manufacturers streamline and manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

199

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

38

27

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

5

4

3

2

1

14

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I find help in it when I need it with excellence, the access is simple and the facility is also great.

FL

Flavia L.

The best feature of Tatango is the ability to reach hundreds of people with a simple text. Also, I love how it allows people to reply.

GT

Glenn T.

I like the ease of use and set up for this product. Deploying texts is easy and straightforward, and the price point is great.

CM

Carla M.

Pros

The Insight team is very helpful and has always responded promptly with any issues that I had in getting them resolved. They made the experience much better.

SB

Sarah B.

Overall it is a good system. I have worked with many CSM over the years and this was easy to pick up on still has some developmental needs but great product.

SW

Suzanne W.

Overall, the experience has been very positive with InsightPro for tracking our claims thru a specific process and for gathering feedback; I would only suggest a few tweaks to make it even better.

MI

Marie I.

Cons

Collects your email address under the pretense that they are chatting with you live, and then cut you off. Use your email address for SPAM.

GB

Georgienne B.

Their platform currently focuses on the US and Canada and they lack Mobile Wallet functionality that some others in the space have on their SMS platforms.

RE

Richard E.

Segmenting not as easy as it could be. Statistics also seem to be flawed regularly.

MK

Mary K.

Cons

If there was anything that I would dislike, it would be that sometimes it does not allow all the photos the technicians attach to properly upload.

KS

Kenny S.

Weekly email updates that were automatically sent out, being able to schedule one job for multiple techs without having to create another work order.

JB

Jesse B.

While you can send emails to a customer with a claim, you cannot add an attachment unless you upload it into a "Resource" folder.

TS

Tammy S.

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features26
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Automated Responses
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Claims Management
  • Client Portal
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Engagement Tracking
  • Event Triggered Actions
  • File Storage
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Forms Management
  • Historical Reporting
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • MMS
  • Maintenance Scheduling
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Marketing
  • Parts Management
  • Payment Collection in the Field
  • Policy Management
  • Polls/Voting
  • Product Registration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • SMS Marketing
  • Scheduled Messaging
  • Scheduling
  • Self Service Portal
  • Service History
  • Service Management
  • Shortcodes
  • Status Tracking
  • Support Ticket Management
  • Tagging
  • Text-to-Win
  • Third Party Integrations
  • Trend Analysis
  • User Management
  • Warranty Claims Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Management
  • Total features67
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Automated Responses
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Claims Management
  • Client Portal
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Engagement Tracking
  • Event Triggered Actions
  • File Storage
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Forms Management
  • Historical Reporting
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • MMS
  • Maintenance Scheduling
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Marketing
  • Parts Management
  • Payment Collection in the Field
  • Policy Management
  • Polls/Voting
  • Product Registration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • SMS Marketing
  • Scheduled Messaging
  • Scheduling
  • Self Service Portal
  • Service History
  • Service Management
  • Shortcodes
  • Status Tracking
  • Support Ticket Management
  • Tagging
  • Text-to-Win
  • Third Party Integrations
  • Trend Analysis
  • User Management
  • Warranty Claims Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations22
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier