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TextP2P vs Textellent Comparison

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Good recommendations?

TextP2P logo

TextP2P

97pts

Overview

Category Leaders

TextP2P offers texting, email, and ringless voicemail combined in platform for small to medium size businesses in the US & Canada. The platform allows users to do bulk messaging or do 2-way conversations with a 98% open rate. It also supports message automation, keywords, and surveys.

Category Leaders

Textellent is an SMS marketing solution that helps businesses manage automated campaigns, appointment scheduling, customer segmentation, and more. The platform enables managers to create separate customer bases in accordance with different attributes and send targeted messages based on specific interests or needs.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

21

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5.0

112

5

4

3

2

1

107

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

85

5

4

3

2

1

79

3

1

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.
I love that it allows me to send multiple mass messages at the same time. The ability to navigate through the Help Center to the learning videos is also a plus.
I love that I can schedule my messages and set up workflow automations - it’s transformed my onboarding process and my clients love it.

Pros

I have receive the customer service and expertise needed to start my campaigns. My best representative has been [SENSITIVE CONTENT], he is courteous, kind and so helpful.
I love the CRM functions. But, most important is their customer service that is here to help you every step of the way.
My experience has been very positive with this excellent work tool and great people that works with [SENSITIVE CONTENT.

Cons

I haven't looked to see if I can prevent or delay logoff.
The trouble with any new tool is actually USING it, but the rep really made that part so simple.
I really can't think of anything that I don't like about this software.

Cons

Poor setup guidance, unsympathetic or unavailable support, unfriendly user interface.
You know things are bad when even a employee says there is a lot going on things going on and things aren't good and they feel my pain.
Limitation on users in calendar. I understand that only 5 users are allowed on calendar.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features90
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Behavior Tracking
  • CRM
  • Calendar Sync
  • Call Reminders
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Contextual Targeting
  • Conversion Tracking
  • Coupons
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Drip Campaigns
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • MMS
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • One-to-One Messaging
  • Online Booking
  • Open Rate Tracking
  • Payment Reminders
  • Polls/Voting
  • Push Notifications
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Conversations
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Segmentation
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Social Promotion
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Two-Way Communication
  • Unified Communications
  • Visual Analytics
  • Website Integration
  • Total features61
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Behavior Tracking
  • CRM
  • Calendar Sync
  • Call Reminders
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Contextual Targeting
  • Conversion Tracking
  • Coupons
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Drip Campaigns
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • MMS
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • One-to-One Messaging
  • Online Booking
  • Open Rate Tracking
  • Payment Reminders
  • Polls/Voting
  • Push Notifications
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Conversations
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Segmentation
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Social Promotion
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text-to-Win
  • Third-Party Integrations
  • Two-Way Communication
  • Unified Communications
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations4
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrationsN/A
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

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