Texting Base Features

Texting Base

Personalized SMS marketing & client lead outreach platform

4.81/5 (32 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Anti Spam
Appointment Management
Appointment Scheduling
Approval Process Control
Attendance Tracking
Audience Targeting
Auto Update
Auto-Responders
Automated Scheduling
Benchmarking
Billing & Invoicing
CAN SPAM Compliance
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Recording
Campaign Management
Cataloging/Categorization
Channel Management
Chat/Messaging
Class Scheduling
Client Database
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Computer Telephony Integration
Confirmation/Reminders
Contact Database
Contact Management
Content Library
Content Management
Content Publishing Options
Customer Database
Customer Engagement
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Invoices
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Duplicate Detection
Dynamic Content
Electronic Forms
Electronic Signature
Email Campaign Management
Email Management
Email Marketing
Email Response Control
Email Templates
Employee Management
Event Management
Event Triggered Actions
File Sharing
Form Builder
Forms Management
Full Text Search
Gamification
Geolocation
Geotargeting
Goal Setting / Tracking
Group Scheduling
HIPAA Compliant
Hourly Billing
Interaction Tracking
Internal Chat Integration
Invoice History
Invoice Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
MMS
Marketing Automation
Marketing Calendar
Mass Texting
Media Library
Member Directory
Member Portal
Membership Management
Message Personalization
Mobile Access
Mobile Coupons
Mobile Keywords
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency
Online Booking
Online Booking Tools
Online Calendar
Online Invoicing
Online Payments
Online Store Builder
Payment Processing
Performance Metrics
Personalization
Pipeline Management
Polls/Voting
Pre-built Templates
Product Configurator
Project Management
Prospecting Tools
Quotes/Estimates
Real Time Editing
Real Time Notifications
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reporting/Analytics
Responsive
Role-Based Permissions
Room Booking
Routing
SEO Management
SMS Marketing Managment
SMS Messaging
Sales Analytics
Sales Pipeline Management
Sales Reports
Scheduled Messaging
Scheduling
Search Marketing
Search/Filter
Segmentation
Self Service Portal
Social Marketing
Social Media Integration
Social Promotion
Source Tracking
Spam Blocker
Staff Management
Status Tracking
Task Management
Team Management
Template Management
Templates
Text Editing
Text-to-Win
Time Tracking
Version Control
Volunteer Management
WYSIWYG Editor
Web Forms
Web-based Deployment
Website Integration
Website Management
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Anti Spam
Appointment Management
Appointment Scheduling
Approval Process Control
Attendance Tracking
Audience Targeting
Auto Update
Auto-Responders
Automated Scheduling
Benchmarking
Billing & Invoicing
CAN SPAM Compliance
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Recording
Campaign Management
Cataloging/Categorization
Channel Management
Chat/Messaging
Class Scheduling
Client Database
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Computer Telephony Integration
Confirmation/Reminders
Contact Database
Contact Management
Content Library
Content Management
Content Publishing Options
Customer Database
Customer Engagement
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Invoices
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Duplicate Detection
Dynamic Content
Electronic Forms
Electronic Signature
Email Campaign Management
Email Management
Email Marketing
Email Response Control
Email Templates
Employee Management
Event Management
Event Triggered Actions
File Sharing
Form Builder
Forms Management
Full Text Search
Gamification
Geolocation
Geotargeting
Goal Setting / Tracking
Group Scheduling
HIPAA Compliant
Hourly Billing
Interaction Tracking
Internal Chat Integration
Invoice History
Invoice Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
MMS
Marketing Automation
Marketing Calendar
Mass Texting
Media Library
Member Directory
Member Portal
Membership Management
Message Personalization
Mobile Access
Mobile Coupons
Mobile Keywords
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency
Online Booking
Online Booking Tools
Online Calendar
Online Invoicing
Online Payments
Online Store Builder
Payment Processing
Performance Metrics
Personalization
Pipeline Management
Polls/Voting
Pre-built Templates
Product Configurator
Project Management
Prospecting Tools
Quotes/Estimates
Real Time Editing
Real Time Notifications
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reporting/Analytics
Responsive
Role-Based Permissions
Room Booking
Routing
SEO Management
SMS Marketing Managment
SMS Messaging
Sales Analytics
Sales Pipeline Management
Sales Reports
Scheduled Messaging
Scheduling
Search Marketing
Search/Filter
Segmentation
Self Service Portal
Social Marketing
Social Media Integration
Social Promotion
Source Tracking
Spam Blocker
Staff Management
Status Tracking
Task Management
Team Management
Template Management
Templates
Text Editing
Text-to-Win
Time Tracking
Version Control
Volunteer Management
WYSIWYG Editor
Web Forms
Web-based Deployment
Website Integration
Website Management
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Anti Spam
Appointment Management
Appointment Scheduling
Approval Process Control
Attendance Tracking
Audience Targeting
Auto Update
Auto-Responders
Automated Scheduling
Benchmarking
Billing & Invoicing
CAN SPAM Compliance
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Recording
Campaign Management
Cataloging/Categorization
Channel Management
Chat/Messaging
Class Scheduling
Client Database
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Computer Telephony Integration
Confirmation/Reminders
Contact Database
Contact Management
Content Library
Content Management
Content Publishing Options
Customer Database
Customer Engagement
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Invoices
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Duplicate Detection
Dynamic Content
Electronic Forms
Electronic Signature
Email Campaign Management
Email Management
Email Marketing
Email Response Control
Email Templates
Employee Management
Event Management
Event Triggered Actions
File Sharing
Form Builder
Forms Management
Full Text Search
Gamification
Geolocation
Geotargeting
Goal Setting / Tracking
Group Scheduling
HIPAA Compliant
Hourly Billing
Interaction Tracking
Internal Chat Integration
Invoice History
Invoice Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
MMS
Marketing Automation
Marketing Calendar
Mass Texting
Media Library
Member Directory
Member Portal
Membership Management
Message Personalization
Mobile Access
Mobile Coupons
Mobile Keywords
Mobile Optimized Emails
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency
Online Booking
Online Booking Tools
Online Calendar
Online Invoicing
Online Payments
Online Store Builder
Payment Processing
Performance Metrics
Personalization
Pipeline Management
Polls/Voting
Pre-built Templates
Product Configurator
Project Management
Prospecting Tools
Quotes/Estimates
Real Time Editing
Real Time Notifications
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reporting/Analytics
Responsive
Role-Based Permissions
Room Booking
Routing
SEO Management
SMS Marketing Managment
SMS Messaging
Sales Analytics
Sales Pipeline Management
Sales Reports
Scheduled Messaging
Scheduling
Search Marketing
Search/Filter
Segmentation
Self Service Portal
Social Marketing
Social Media Integration
Social Promotion
Source Tracking
Spam Blocker
Staff Management
Status Tracking
Task Management
Team Management
Template Management
Templates
Text Editing
Text-to-Win
Time Tracking
Version Control
Volunteer Management
WYSIWYG Editor
Web Forms
Web-based Deployment
Website Integration
Website Management
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App

Texting Base Feature Reviews

25 reviewers had the following to say about Texting Base's features:

Taylor V.

Our favorite text blasting app so far

2018-12-19

Great and straightforward system. They give you 250 texts for free to try it out!

Pros

Great inbox to track conversations with each contact.

Cons

Our Lead Manager felt that he needed to format our data so that first and last names were separated, so it felt a little clunky importing the information.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajiv N.

Great way to have continuous engagement with large customer base

2021-01-23

Overall I have had a very productive and ROI experience with Texting Base.

Pros

The way this softwares can create a sense of continuous engagement with clients and customers with relative ease and low cost is incredible.

Cons

It works well but I think it would benefit from a mobile app versus mobile web.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Genevieve K.

Blown Away

2018-10-17

It has significantly cut down on the amount of time I have to spend when texting clients. THANK YOU!

Pros

The actual platform is outstanding. The interface is so easy to understand, and it is extremely user friendly.

Cons

Nothing substantial to report as of yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Isabella H.

Just signed up-so far it's been extremely easy.

2017-04-29

I use it to geo locate my friends and market my team activities!

Pros

Texting Base support has been amazing. They set me up, trained me and answered my many questions patiently!

Cons

So far I have nothing to report. Maybe the system could have less to learn?

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Spencer L.

Best way to get your customers attention

2017-04-12

We utilize a management platform, but there is no text feature built in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerry L.

Really like it and have had success

2017-03-25

Product delivers ROI exceeds cost by far.

Pros

Great price and easy to use

Cons

None or I would not use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Texting Base

Use it to grow your business

Source: Capterra
Helpful?   Yes   No
Read more
Kettia M.

Textin Base is great! It's easy and simple. They really has excellent customer services.

2017-07-02

The ablilty to reach so many people witha click of a button.

Pros

Once you create your message template and contact list, the rest is history.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron G.

Product is easy to use, powerful and personal. Service is literally 24x7

2016-01-30

I work with Eric on campaigns when I need him, including weekends.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Laila M.

Fantastic Tool

2016-12-19

I've made more money with this product than any other single type of marketing I've done.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joseph T.

Quick Support.

2017-09-22

I have got some clients from your service, SMS Marketing.

Pros

It's easy to use. I just have used Texting Base 2 months ago.

Cons

The webiste run slowly and it's difficult to delete a name from multiple groups. Please tell us why and fix it as soon as possible. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher L.

I was skeptical but the response I got was surprising

2017-03-29

They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds.

Pros

Personalization and the ability to schedule messages.

Cons

None of my contacts were offended or caught off guard by my first message from Texting Base.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Texting Base

Reach out to their support staff via chat. You will most likely get one of their co-founders and they will get you set up including uploading your contacts for free. They coached on my how to send my first message and how not to be so formal in my message which is why I think my results have been so great. Their support staff is excellent they respond immediately which is why I felt compelled to write this review.

Source: Capterra
Helpful?   Yes   No
Read more
Jessica H.

Texting Base for Real Estate

2020-01-10

Overall this software has helped my grow my business and simplified marketing.

Pros

It is great marketing and personalized getting a better chance of a response.

Cons

This software works as intended and I didn't find anything negative to make note of. Works great and I highly recommend.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zulema S.

Great Option for Small Business

2020-08-25

It really has helped us shift our marketing strategy.

Pros

Our email marketing was really falling flat, but with texting, our customers/potential customers are far more engaged.

Cons

We are not the most technically capable, but were able to get this system working relatively quickly. Customer service was a big help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martinique H.

Fantastic Experience

2017-04-29

This is going to increase business for me.

Pros

User Interface is intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark W.

Great Product and Customer Service

2017-06-06

I get to keep in contact with people that I know.

Pros

Might I add this was from someone I don't have regular contact with, but this product makes keeping in touch so simple.

Cons

The initial set up was a little confusing but the customer service to guide me through that was excellent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Krista W.

Helped me win a contest!

2017-04-12

I used texting base to help me send personalized texts to all my contacts 3 times that day to remind people to vote for me with the link to vote.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laila A.

Great product...easy to use

2018-05-22

Pros

I uploaded a spreadsheet, used drop-downs to map in data and had a group auto created for messaging.

Cons

If I find some I'll come back and write up additional info. So far I'm pleased with everything within the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Robert N.

I have been using it to stay in touch with my SOI for my Real Estate business

2017-06-25

Pros

Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project.

Cons

The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Chancey L.

Made communication with employees after an emergency simple & affordable

2017-09-13

Pros

Texting Base helped me keep in contact with almost 200 employees in the Houston area after Hurricane Harvey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve K.

Excellent patient interface

2020-09-08

Easy to implement and maintain

Pros

Increases patient retention and compliance Increases sales Better patient outcomes

Cons

We just turned over our IT staff so the implementation was a little shaky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charity L.

Decent Product

2020-08-19

Experience with Texting Base was good for the time we used it, but in searching for other options, it doesn't hold up to our current needs. We used it for over 5 years, but have just recently switched to a different option which better fits our current needs.

Pros

We were able to have many different groups and it was fairly easy to add people into the various groups.

Cons

It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
William J.

Best Texting Product I've Seen

2017-03-25

The system is easy to use, powerful, effective and the service is amazing.

Pros

Easy, powerful and affordable

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Texting Base

The more data you have, the more sense TB makes

Source: Capterra
Helpful?   Yes   No
Read more
Jimmy L.

Surprisingly efficient and effective! Great tool.

2017-04-13

Texting base has eliminated much of the leg work in keeping our employees and customers in touch and informed.

Pros

Simple and easy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek C.

Great tool for follow up!

2017-04-12

For a guy who is not the best with follow ups, this easy to use platform really helped me get it together.

Pros

It's organized and easy to use

Cons

N/A

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Don H.

Great Product

2019-11-06

Great tool to reach a mass audience.

Pros

Easy to use and customized options allow us to reach our market.

Cons

Need more access to leads on an affordable consistent basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more