TextMagic Features List

TextMagic

Bulk text-messaging service for businesses

4.77/5 (100 reviews)

TextMagic Feature Summary

  • Mass texting
  • Application integration
  • API availability
  • Automated billing
  • Email to SMS
  • Two-way SMS chat
  • Global SMS coverage
  • Virtual mobile numbers
  • Voice call forwarding
  • Incoming messages automation
  • SMS STOP command
  • Long text messages
  • Contacts & lists
  • Voice broadcast
  • SMS attachments
  • API
  • SMS marketing
  • SMS integration
  • Email integration
  • Contact history
  • Contact database
  • Data import/export
  • Chat
  • Chat functionality
  • Multiple user accounts
  • Multi-language
  • Reporting & statistics
  • Engagement analytics
  • Conversion tracking
  • SSL security
  • Multi-channel marketing
  • Automated scheduling
  • Customizable templates
  • Custom fields
  • Text to speech
  • Subscription services
  • Distribution management

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Customizable Templates (164 other apps)
Data Import/Export (121 other apps)
Drag & Drop Interface (170 other apps)
Engagement Analytics (144 other apps)
Monitoring (155 other apps)
Multi-Channel Marketing (134 other apps)
Real Time Analytics (127 other apps)
Real Time Data (116 other apps)
Reporting & Statistics (168 other apps)
Social Media Integration (189 other apps)
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Tagging (130 other apps)
Third Party Integration (173 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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TextMagic Feature Reviews

25 reviewers had the following to say about TextMagic's features:

Travis Mays

Great services

2018-04-06

Pros

Easy to use, Helps in our marketing campaigns, Very good customer support, Easy way to import contacts.

Cons

I cant think of one as TextMagic works fine for me with no issues. if theres a offline option that will be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Alan Dansey

Textmagic has become an essential tool for running our business.

2018-06-22

Some of our clients do not use email or social media. Some do not even have a computer!

Pros

It allows us to send text messages from the office using a full sized keyboard and to store incoming messages along with emails.

Cons

Nothing at all. It does everything that we need. What more can we say without waffling!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Francesco B

Excellent SMS service & API

2016-04-22

Excellent service, easy to use API. I particularly appreciate that the SMS credit you buy does not expire.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
david booker

text magic is magic!

2016-06-23

Cant get any easier and we just love the way it works with templates. Keep up the good work!

Pros

ease of use and cost

Cons

Would like it to integrate with my other systems but hey, what can you do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TextMagic

just get it.

Source: Capterra
Helpful?   Yes   No
Read more
Sebastian Craig

Just paid and still waiting for credit to added to the account.

2016-09-10

In this day an age - time matters, so what I set out to do today, sending text messages, TextMagic has failed to deliver on a tight turnaround time.

Pros

Good UI.

Cons

No automatic adding of credit after you pay by credit card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

2/10

Recommendations to others considering TextMagic

Think twice iPiP automatically adds credit.

Source: Capterra
Helpful?   Yes   No

Response from TextMagic


Credit is always added automatically if everything is OK with the payment.

This client was travelling and our fraud monitoring system sent his order for manual approval.

Sometimes it takes longer to approve payments if the customer is new, especially during the weekends.

Read more
Kayla Burnett

I have used other texting software, but this was by far the easiest to learn.

2017-05-31

Increases the number of people I can contact in less time.

Pros

I love how simple it is to import contacts and make lists for every category I need.

Cons

I wish there was a way to increase the number of characters in one text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Didier Destexhe

Easy to set up, easy to use, friendly interface

2017-08-24

better customer service with very little investment in time, resources and money

Pros

It is an intuitive solution, the interface is user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carrianne Philp

Easy to use, helpful, and quick.

2017-07-20

Easy to contact customers as they don't always have time to answer phone calls.

Pros

You can create templates if you're sending the same message over and over.

Cons

Would be nice if there was a pop up to tell you if someones number was incorrect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marra Apagr

Works great

2017-03-23

Textmagic allows me to use a real keyboard, and it is so easy to manage texting groups of clients (just cut n' paste their numbers from the spreadsheet)

Rating breakdown

Value for money
Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Jay Harris

So far so good.

2015-12-29

The web interface is easy to use and works great.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Justin Genzink

TextMagic has changed the way we do business. It is so much easier to get in touch with our clients.

2018-01-18

This product has saved me both time and money.

Pros

This has saved us hours of time on the phone.

Cons

I guess one feature I wish it had was a desktop format we could just open without needing to keep an internet page open.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shiv Daheley

Awesome

2017-07-03

Easy way of sending out communications to certain suppliers with them knowing who exactly its from and also sending our details to customers

Pros

Also really like being able to save templates to save time when sending similar texts to multiple contacts

Cons

It comes at a cost to setup a reply service where you can communicate with customers, would be great to be able to receive responses for free or within the credits

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TextMagic


Thank you for your feedback.

I would like to let you know that incoming messages are always free for you. You are sending messages from a sender ID (your business name), and this is why no one is able to reply to you. If you need a two-way SMS service, you should send messages from our shared or dedicated number.

I recommend you to contact our support line, if you have any questions.

Read more
Valerio Piselli

Great product

2018-01-31

We have used this software to send notifications via API to our clients every time they make a transaction in our services.

Pros

It has several options of a lot of help such as the APIs, the possibility of sending an email that becomes an SMS, two-way SMS chat; in short, everything you may need.

Cons

The prices of the sms compared to other services can be a bit high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Clint Mahmalgi

I personally highly recommend TextMagic outstanding services.

2016-04-07

The Business Challenge We wanted to notify our customers through push notifications of new content available on our site, as well as keeping them informed of the latest work we've done on their website or mobile app.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mike Warren

A hugely important cog for our business

2016-11-01

We build websites on a pay-on-performance basis, whereby instead of paying for a website to be built and then paying again for it to be optimised, our customers only pay for the new business enquiries we generate for them through the site we build them.

Pros

Ease of use, seamless integration, personalisation

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chad Brewer

easy straight forward

2016-01-11

Custom templates for each user

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Natalie Dancey

Simplicity and functionality meet to perfection

2016-11-17

The user interface of this system is incredibly simple and easy to use making any task a five minute job.

Pros

Simplicity and functionaity

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering TextMagic

Use it!

Source: Capterra
Helpful?   Yes   No
Read more
Roland du Toit

A central TextMessaging platform that's as intuitive as it is powerful

2018-05-21

A central text messaging platform that allows a whole team to send and reply to text messages from anywhere.

Pros

After growing the business beyond the capabilities of my iPhone keyboard for texting customers, I moved to TextMagic because of its Zapier integration and simplicity.

Cons

Like I said there may be reasons for this design, but it doesn't work with my company and workflow so we've had to share the password to the main account.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gill Paull

Text Magic - bees knees

2016-11-18

Easy to use & so much easier to be able to type with a keyboard rather than tiny buttons on mobile phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gavin Watson

Very good service from TextMagic

2018-07-03

Pros

Very reliable. Dashboard is good and easy to understand.

Cons

They don't have the best SMS prices in the marketplace BUT it is a very reliable service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
steve brierley

Great service

2016-10-20

we used this service as part of our appointment system The API does everything we needed it to do

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hugh Bracey

TextMagic SMS Service

2016-01-08

Once I had got the hang of importing the numbers etc, the system worked perfectly and efficiently

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Fernando Heleno

Text Magic, a valuable tool

2016-08-24

We have been using Text Magic sinc 2009 for urgent communication with our extended network of translators worldwide.

Pros

Reliability

Cons

It could be less expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave Barnes

Essential Software

2017-02-22

Couldn't do without this software...makes contact with customers and tenants so easy without giving out your actual mobile number.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anne Appleyard

Great Texting System

2016-04-05

Text Magic was easy to set up, reasonably priced, and has saved us time and money when having to contact our volunteers at short notice to cancel a session.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more