App comparison

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Trustpilot Logo

Trustpilot

4.5
(1.1K)

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Customer review management platform for online businesses

(37)

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Swell logo
4.6
(341)

Cloud-based customer experience management platform

Features

Total

Swell logo
Trustpilot logo

32

72

42

features in common

32

features in common

Swell logo

Swell user ratings

Functionality

4.5
(341)

Top features

  • Multi-Channel Communication

    5.0

  • Customizable Templates

    5.0

  • Activity Dashboard

    5.0

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Value for money

Swell logo
4.5

0.3

Trustpilot logo
4.2

What users say about Swell's value for money

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
Birdeye logo
4.7
(644)

#1 most trusted reputation and customer experience platform

Features

Total

Birdeye logo
Trustpilot logo

38

136

42

features in common

38

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.6
(644)

Top features

  • Support Ticket Management

    5.0

  • Proactive Chat

    5.0

  • Feedback Management

    5.0

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Value for money

Birdeye logo
4.5

0.3

Trustpilot logo
4.2

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.