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Trustpilot vs GetMoreReviews Comparison
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Overview
Trustpilot is a review management platform that helps online businesses to establish a trusted brand and connect with customers...
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
259
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Max L.
Pros
Cons
Sandesh B.
Muhammad Hassan H.
Cons
Rich P.
Rich P.
Key features
- Total features47
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Campaign Management
- Chat/Messaging
- Complaint Monitoring
- Customer Complaint Tracking
- Customer Database
- Customer Experience Management
- Customizable Reports
- Dashboard
- Data Visualization
- Email Management
- Email Reminders
- Email Templates
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Purchasing & Receiving
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Generation
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- SMS Messaging
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Website Integration
- Widgets
- Total features30
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Campaign Management
- Chat/Messaging
- Complaint Monitoring
- Customer Complaint Tracking
- Customer Database
- Customer Experience Management
- Customizable Reports
- Dashboard
- Data Visualization
- Email Management
- Email Reminders
- Email Templates
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Purchasing & Receiving
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Generation
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- SMS Messaging
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Website Integration
- Widgets
Integrations
- Total integrations102
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twitter/X
- WooCommerce
- WordPress
- Zapier
- Total integrations1
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twitter/X
- WooCommerce
- WordPress
- Zapier
Alternatives
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User reviews that mention these apps
Adam H.
Medical Practice, 51-200 employees
Used weekly for less than 6 months
Review source
Share this review:
It didn't help with any of my goals to obtain reviews for a large thriving business in South Carolina. From the problems I listed in the "cons" section of this review, I decided to search for a system that doesn't require a client to login to a google/facebook/etc account to leave a review, because with older populations you can't expect them to create an account to leave a review. In order to do this you need a third party system and I chose "Trustpilot" it has a lot higher conversion rate because there are less steps to convert, the problem with them is they do not have a "text" option which means you have to have a texting marketing service to do this. Texting does get more activity very quickly vs. email request for reviews.
To be honest, getmorereviews is a really good at sending out review requests. It allows you to send phone (text) and emails. This is a great feature. It will also stop negative reviews... Again awesome feature. It is also easy to use.
The biggest problem with getmorereviews is when a request is sent to some one, sends them to a landing page that has a star rating then sends them to the companies review page. This is a problem because it doesn't convert the request to an actual review. The recipient thinks by clicking one of the stars, they are leaving a review. Then when they are sent from that landing page to the actual company google, facebook, or other platform they don't want to sign in or they ignore it because, again, they think they left the review already by selecting the star. If the review doesn't convert it's not worth any money you pay for it.
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