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Trustpilot

Customer review management platform for online businesses

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(37)

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Trustpilot Reviews - Page 45

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1,129 reviews

Recommended

RA
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Roqueta Ana Maria Ines R.

Real Estate, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why I trust this pilot!

Reviewed 2 years ago

I love Trustpilot the moment I met him! It was so easy to use and I was able to express myself very well!

Pros

It's in the name! Trustpilot is a name you can trust. It is very easy to use. So far,so good. It is one of the best, if not the best!

Cons

Nothing negative that I can say. With the experience I had with this software, all was well!

PT
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Pasquale T.

Food & Beverages, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Recensioni trustpilot

Reviewed a year ago

Piattaforma nel complesso che ti aiuta molto

Pros

Migliore piattaforma per trovare feedback

Cons

Attenzionare di più che le recensioni siano veritiere

Showing original review in Italian. See translation

Vendor response

Hi Pasquale, Thanks for the kind words! It's nice to know that you're finding Trustpilot to be the best platform for feedback. Thanks, The Trustpilot Team

NB
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Natasha B.

Retail, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool for building trust

Reviewed 3 years ago

Trustpilot has been a great tool for creating brand awareness and generate trust. It's really easy to use and integrates with many other tools. Recommended.

Pros

It's really easy to use, brings good traffic, it's free, and has many integrations which come quite handy.

Cons

Nothing, really. It's been really easy to use overall, and integrate with any other tool we are using.

YA
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Younes A.

Electrical/Electronic Manufacturing, 10,001+ employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review for Trustpilot

Reviewed 5 years ago
Pros

Trustpilot is a great review platform. It allows consumers to provide their opinions on a wide variety of products. It's easy to use too. I recommend trying it!

Cons

I do not have any cons to list. Trustpilot is a good software.

Vendor response

Hi Younes, Thanks for taking the time to leave us a review. We love hearing you're finding Trustpilot to be easy to use and helpful. Let's upgrade the world with reviews!

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Carrie K.

Consumer Services, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trustpilot review

Reviewed 2 years ago
Pros

I like getting to leave and read reviews for all these companies. You get to see the customer's experience.

Cons

Nothing to dislike and everything working properly at the moment.

Vendor response

Hi Carrie, Thanks for leaving us a review! We love to know that you're enjoying reading and writing reviews on Trustpilot. Thanks, The Trustpilot Team

AR
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Verified reviewer

Consumer Services, 10,001+ employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It’s easy to collect reviews!

Reviewed 3 years ago

Happy to collect reviews and showcase them in the website with Trustpilot.

Pros

Trustpilot made it easy for is to collect reviews of our customers and showcase our rating on the website.

Cons

Configuring the Trustpilot rating badge on the website was a bit hard and it requires the developer knowledge. They can make it easy to configure.

MG
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Maria G.

Individual & Family Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cien por cien recomendable

Reviewed 2 years ago

Gracias por el consejo para elegir lo que buscaba y por ayudarme con todas mis dudas.

Pros

La facilidad para utilizarlo,la variedad de opiniones

Cons

Es bastante completo,no me parece que tenga ninguna carencia

Showing original review in Spanish. See translation

Vendor response

Hi Maria, Thanks for your review! We love knowing that you've found Trustpilot to be easy to use with lots of options. The Trustpilot Team

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adam s.

Financial Services, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software

Reviewed 5 years ago

Helped me find trades people and places to stay

Pros

Easy to navigate and a joy to use.i found out what i needed.

Cons

Sometimes bit slow and glichy .slow down loading .

Vendor response

Hi Adam, Thanks for the feedback! It's so nice to hear you're enjoying your Trustpilot experience. We've passed along your feedback regarding slow load times to our Development team so they can improve those. Let's upgrade the world with reviews!

VL
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Victor L.

Consumer Goods, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Trustpilot - highly used and often overlooked

Reviewed 2 years ago
Pros

With Trustpilot it was easy for us to get to grips with out consumer products. Some of the reviews are tough to deal with but thats no fault of trustpilot who make it easy enough to manage.

Cons

Sometimes hard to keep track of new vs old reviews, especially over multiple markets.

AR
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Verified reviewer

Entertainment, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Helps online brand to keep reputation and obtain feedback

Reviewed 6 years ago
Pros

In general, a useful tool to identify the areas of improvement of your business

Cons

The price is extremely high even for the starting plan

Vendor response

Hello, Thanks for the feedback. It's great to hear you're enjoying collecting customer feedback to help build your online brand. We know what we do comes at a cost, but will be sure to pass along your feedback to our team. Let's upgrade the world with reviews!

GC
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Gianna C.

Medical Practice, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Aiuta a dare un senso di verità

Reviewed a year ago
Pros

In un mare di negozi truffa e recensioni false, truspilot aiuta a fare chiarezza

Cons

La gestione delle recensioni quando interviene il supporto

Showing original review in Italian. See translation

Vendor response

Hi Gianna, Thanks for the review! We love hearing that using our platform has brought clarity into shopping online. Thanks, The Trustpilot Team

TB
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Teresa B.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trustpilot is a great service that professionally handles follow up with our customers for a review.

Reviewed 6 years ago
Pros

East of use. Trustpilot does not keep sending emails repetitively to clients. It is a one time request and emails addresses are not used for any other purpose.

Cons

No cons were added to this review

Vendor response

Hi Teresa, Thanks for the review! It's great to hear you're finding Trustpilot to be easy to use. We hope you'll continue enjoying powering your business forward with customer feedback!

ST
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Santa T.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recensione 1 ST

Reviewed a year ago
Pros

Ideale per recensioni in diversi siti di ogni genere

Cons

Un po lento nel caricamento della recensione

Showing original review in Italian. See translation

Vendor response

Hi Santa, Thanks for the feedback and we're so sorry if there's been any delay in loading reviews. We will work on improving this for the future! Thanks, The Trustpilot Team

NL
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Nina L.

Retail, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Its Decent

Reviewed 3 years ago
Pros

Easy to use. Has a good reputation. Customers generally have a good response t trust pilot so it's essential to any company both small and large

Cons

Can't really say there is anything about the software that I genuinely dislike

GZ
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Gabriel Z.

Financial Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best review management tool in the market

Reviewed 2 years ago
Pros

I like all the features that go beyond the basics of a review platform

Cons

I think the pricing could be better, it’s really expensive compared to others and the contracts are a 12 months partnership with is ridiculous

IR
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Irenne R.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Something I can trust

Reviewed 2 years ago

I used trust pilot for my friends business and the process of setting up is very easy

Pros

Trust pilot have given me the assurance to trust services from companies according to their reviews

Cons

There is nothing I didn’t like about it

VV
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Veronica V.

Cosmetics, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ottimo sito di recensioni

Reviewed a year ago
Pros

Trovi tutte le recensioni che vuoi ottimo

Cons

Niente direi che è tutto molto perfetto

Showing original review in Italian. See translation

Vendor response

Hi Veronica, Thanks for your review! We're so happy to hear that you're enjoying using Trustpilot to find reviews. Thanks, The Trustpilot Team

PD
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Phil D.

Information Technology and Services, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A well recognised trusted review platform

Reviewed 3 years ago

Overall a very positive experience with this software that is continuing to provide the review we as a growing business need

Pros

This is a very easy to use and implement review gathering platform

Cons

All good, can't think of any problems we experienced

AK
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Ankush K.

Consumer Goods, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Would not recommend at all

Reviewed 2 years ago
Pros

Easy to use, set up and configure. good user interface.

Cons

So many cons 1. Completely controlled. 2. Even they blocked our genuine. 3. Too costly 4. They removed our reviews all the time.

AR
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Verified reviewer

Consumer Services, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good tool for reviews

Reviewed 2 years ago
Pros

Is easy to use and visually appealing, I trust this site for real reviews and then decide if do business with whichever company I’m looking for.

Cons

Not applicable, can’t think of any cons for Trustpilot.

DC
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Duarte C.

Hospitality, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Website to Check where to Trust

Reviewed 2 years ago
Pros

The fact that Trustpilot provides the option for people to review each company so people know how trustworth the company is

Cons

there is nothing I don't like in Trustpilot

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christopher h.

Consumer Services, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Need a Review?

Reviewed 2 years ago

Overall so far things are great with the software.

Pros

The pros are its features. It gets the reviews you need and is a trusted source

Cons

cant say i have any cons about it. havent used long

HL
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Hugo L.

Retail, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Utile pour gérer sa e-reputation

Reviewed a year ago
Pros

L’ergonomie et la facilité d’utilisation, la gestion des commentaires est relativement simple

Cons

La mise en place est légèrement complexe.

Showing original review in French. See translation

JT
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Jonathan T.

Hospital & Health Care, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Trust pilot awesome

Reviewed 2 years ago

A great experience using trust pilot

Pros

I liked the way you can leave an honest review

Cons

I didn't like that the system did take a few attempts to get on

AR
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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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New discovery for me!

Reviewed 2 years ago
Pros

It's been only a few days since I started using it and I like it!

Cons

the graphic is slightly old school but can still do the job