Visitor Queue Features

Visitor Queue

Identify Companies Visiting Your Website

4.56/5 (62 reviews)

Visitor Queue Feature Summary

  • Visitor identification
  • Contact discovery
  • Lead segmentation
  • Lead enrichment
  • Event-based notifications
  • Company social media accounts
  • Key people information
  • LinkedIn contacts
  • Lead queues
  • Lead hiding
  • Lead emailing
  • Account filters
  • Google Analytics partner
  • Native Salesforce & Slack integrations
  • Lead notifications
  • Email notifications
  • Company search
  • Zapier integration
  • Website visit information
  • Dashboard
  • Contact import/export
  • Lead assignment
  • Lead archiving
  • Performance metrics
  • Company contact information management

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Visitor Queue Feature Reviews

25 reviewers had the following to say about Visitor Queue's features:

Anonymous
(Chemicals company, 1001-5000 employees)

Works Well as Advertised

2019-05-05

As we are only starting our inbound and outbound marketing activities, have a tool to check the effectiveness of our campaigns is crucial.

Pros

The linking to social media is also a strong pus.

Cons

Actionable webpage links for easy understanding of the pages viewed by the prospects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Narendhiran Sundaresan

A successful experiment, a helpful tool.

2018-07-05

Data insights into website visitors that helped us granularly see if our marketing campaigns are moving in the right direction.

Pros

Filter option is useful if you have a lot of web pages that need to be analyzed categorically. Emails that are set to be triggered are useful too.

Cons

Sometimes you see details not being populated, as the corresponding info is not available in the database, hopefully, it improves as time moves on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Hey Narendhiran,

Thanks for the kind words. We are also working on improving our database so you see more information!

Nick

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Josh Covington

Great Cost Effective Solution

2018-12-06

Very good overall.

Pros

Because Visitor Queue uses our existing Google Analytics code, set up took only a few minutes with no additional java script installation.

Cons

Wish that there was more direct user data available and/or links to social medial profiles of possible users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for the review, Josh!

Read more
Shawn Byars

Great tool!

2019-03-07

Pros

This tool allows us to focus our marketing and engagement efforts saving us time and money.

Cons

Better filter tools in the "visitor queue contacts" section would be helpful.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruno Musolino

Great lead source from our website

2019-02-14

Our business is B2B so it a really good tool to bring us opportunities by being the company names and what products (and for how long) they checked on our website.

Pros

We get location, company names and many times even social media content.

Cons

Not much. It does what is proposed. The tool works well and we haven't had any issues.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for the review, Bruno!

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Miguel Vallvé

"Fast onboarding and good data"

2019-02-15

The onboarding was really easy and in no time you got relevant data to start your sales strategy.

Pros

Warm leads or Marketing Qualified Leads detection is the one key problem we are tackling.

Cons

I cannot think of much that I dislike though it could be nice to have a centralized dashboard with all the websites stats.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Weber

Easy to implement

2019-03-05

Pros

Direct integration with Google Analytics, which reduces barriers to onboarding and set up.

Cons

We've been very happy with the price and feature set.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Cheers! Thanks, Ryan. Love working with your team.

Read more
Anonymous
(Computer Software company, 51-200 employees)

My Use case

2019-06-18

Its really an awesome tool for a business who wants to target their every website visitor

Pros

Its very easy to integrate from analytics and pulls right lead data but since in India they have less database for companies, so sometimes it doesn't have any info.

Cons

Well its a nice software service, for me not pulling the complete details was the thing which I didn't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Great Software!

2018-07-09

It helps to track people who drop out from the website.

Pros

It doesn't drain your website memory and easily connects through your analytics.

Cons

It doesn't screen their IP addresses, therefore you have to do a lot of your own screening.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for the review! Reach out if you need any help with anything.

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Anonymous
(Hospitality company, 51-200 employees)

Good way to better undestand your customer

2018-08-29

It helped my marketing strategy

Pros

I find out a new niche of customers I never thought about

Cons

I would prefer weekly mail instead of daily

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 11-50 employees)

Helpful Resource for Sales and Marketing

2019-06-04

Overall, this tool has been helpful to our sales and marketing teams.

Pros

From a marketing perspective, this is helpful to understand which sources/channels are performing well.

Cons

There doesn't seem to be much of a difference between this and competitors.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay Urbaniak

Not Bad For The Money

2018-09-26

Even though we ALSO use a competitor that charges a lot more money, it is nice to see what they both come up with.

Pros

For the price, you get decent reporting as to who visits your Web site.

Cons

This software relies on Google Analytics, not a proprietary database of verified companies, so it is not always accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Cheers, thanks Jay!

Read more
Cherie Sharpe

Excellent, cost effective service

2019-04-16

So far so good. easy to use, prompting me to look at the companies on our website so very effective and definitely the cheapest around.

Pros

Very easy set up, very clear ability to make notes so it's a one stop shop for your marketing

Cons

A lot of ISP companies are listed but with your software you can just hide them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Van Horne

Intuitive Tool Beyond Web Analytics

2018-10-29

Pros

Love the deeper dive from analytics that allows you to understand which organizations are truly visiting your website.

Cons

Wish there was a better way to sort the data from the main view, like adding a tag field that you could view from right there for better sorting of data from the main view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for the review, Ryan! Tagging has been added to our roadmap.

Read more
Whittfield Holmes

Visitor Queue for finding business leads.

2018-09-04

Honestly, I wish I had more traffic to test with. I'd love to see the data used to create insights and trends with some visualizations.

Pros

No install, uses your google account information rather than adding additional scripts.

Cons

Also, needs a little work on the mobile UI.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for the review, Whittfield. Mobile optimizations are on the roadmap and we will look at more visual components as well!

Read more
Anonymous
(Information Technology and Services company, 51-200 employees)

Fantastic Tool for Web Visitor ID and Tracking

2019-02-04

Pros

It's focused on web visitor ID and tracking -- which is precisely what I need as a digital marketing tool.

Cons

I haven't run into anything I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Renea Hanks

Impressive Tracking!

2018-07-01

Tracking who is coming to my site and having the ability to follow up immediately are keys to success for me and Visitor Queue came and unlocked the doors.

Pros

I use Google for most everything therefore the importance of the immediate integration with Google Analytics is required for me.

Cons

I am looking forward to a great experience there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for the review Renea! Been a pleasure working with you and your team.

Read more
Anonymous
(Financial Services company, 51-200 employees)

Easy to set up and use to track visitors on your website.

2018-09-05

I mainly use Visitor Queue to track where visitors are coming from, who they are and to pinpoint potential leads.

Pros

It pulls information through Google Analytics and you get instant data from the past 30 days as soon as you connect your account.

Cons

I would like to see more visual data to easily spot trends.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Animation company, 1-10 employees)

Lead generation made easy

2019-04-15

Pros

It captures the details of visitors from analytics and the best part I can filter the prospects

Cons

nothing as such, the product is what I was searching for months

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Events Services company, 1-10 employees)

No brainer solution

2018-09-26

Visitor Queue helps our sales team prioritize their outreach. In a small company, this is so important since everyone has full plates.

Pros

I love how it connects to Google Analytics and I don't have to put extra codes in my website.

Cons

I would love to be able to upload a list of companies and for the software to ping me when that company is on my site

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul White

It's great to see what companies are visiting our website.

2018-07-05

Pros

I love that the daily digest emails provide a quick insight into who is visiting our website.

Cons

Instead I wish the free plan provided all of the company names visiting your website and the paid plans would provide deeper insights (like their respective locations, data exports, etc.)

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for leaving us a review Paul!

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Ben Myslenski

Great Product and very easy to use

2019-05-20

Pros

I really liked the simplicity of the software but also the added features that give me more than Google analytics.

Cons

I really enjoyed the product and at this time have no negatives

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Arsenault

Great utility for the price.

2019-06-21

Pros

Serves as a solid jumping off point to parse and evaluate activity on our site, manage lead generation.

Cons

Could be a little more feature rich, but can't complain for the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kate Currin Seiferth

Great for small companies on a budget

2018-09-20

It was a delightful experience working with them, and I may go back to using them in the near future.

Pros

Easy to use and not very expensive way to get leads that are visiting your website!

Cons

Still a young company so has some work to do on the interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Hey Kate, thanks for the review. We'll be making updates to the UI within the coming weeks!

Cheers.

Read more
Don Rua

Great price, clear ROI

2018-08-07

Visitor Queue has price points that can accommodate any business, and plenty of features to get you started. Very easy to use.

Pros

Filtering and exporting.

Cons

It doesn't give you personal email or phone, but most don't without an additional charge to a data service.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visitor Queue


Thanks for the great review, Don!

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