VisitorTrack Pricing Plan & Cost Guide

VisitorTrack

Lead generation & visitor tracking software

4.59/5 (29 reviews)

VisitorTrack Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Contact netFactor directly for detailed pricing.

Competitors Pricing

Prowly

Starting from: 115.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

ADWARY

Starting from: 19.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

ADchieve

Pricing model: Subscription

Decisions on Demand

Starting from: 20.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

VisitorTrack Pricing Reviews

Pros
  • Excellent help from the team, the updated UX is a big step forward and the reporting format and construction is great.Marc F.Read the full review
  • And having the ability to aggregate good clean data on the key contacts that I am trying to reach is hugely valuable.Michael M.Read the full review
  • Ease of use, rich content and analytics, good target pages set up, well defined user rights, useful third party integrations.Kallol P.Read the full review
Cons
  • Horrible people to deal with even after three years paying for the service they treated us like criminals.Gary C.Read the full review
  • We never received correct contact information and if we did find a contact that were scared that we knew they were on their site.Gary C.Read the full review
  • Limited integration with external marketing automation platforms. Forced to use Zapier which is a paid service.Viggy H.Read the full review
96%
recommended this to a friend or a colleague

8 reviewers had the following to say about VisitorTrack's pricing:

Tim stocks

Much better than Lead Lander

Used daily for less than 6 months
Reviewed 2019-03-13
Review Source: Capterra

Solid software and good value.

Pros
It cost less than the competition and gives more functionality. Integration with Bomobra is awesome!

Cons
UI in emailed reports could be better. Besides that I have been really impressed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Viggy Hegde

VisitorTrack has been around for a while and I've been a customer since their early days!

Used daily for 2+ years
Reviewed 2017-08-08
Review Source: Capterra

Pros
1. Value for money. Similar service like VisitorTrack costs you twice as much for pretty much the same features and functionality. 2. Great customer service. One of them is always there whenever we need help. 3. Flexibility with pricing model 4. Their recent UI upgrade is much better than the earlier version 5. Built-in contacts option for ease of use 6. Hot lead email alerts with potential contacts

Cons
1. Limited integration with external marketing automation platforms. Forced to use Zapier which is a paid service 2. Log available only for past 60 days 3. Filtering options for custom reports are limited but comprehensive enough in most cases 4. Predominantly US focused

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Alex Rassey

Pinpoint offerings tend to beat multi-functional ones. This was a pleasant reminder of that.

Used daily for less than 6 months
Reviewed 2017-10-04
Review Source: Capterra

We can tell if there is interest from our target law firms for our services. It resolves some of the IP addresses that others can not.

Pros
Clean interface. Mostly intuitive. Easy to get some insights not available otherwise. Daily summary is really nice. Beats 90% of the competition, and then it is down to price, contract terms, and support.

Cons
While logically dynamic addresses are not that useful, it would still be nice to see the two buckets: traffic and identification for static, and non-identified, but pages viewed for dynamic. Still that is a nit pick. You will like this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cara S.

Wonderful product, excellent support, dependable data for a critical piece of our puzzle.

Used daily for 6-12 months
Reviewed 2017-08-07
Review Source: Capterra

We had no idea who was on our website previously. We also had no idea what our conversion rate was. Now we know who is on, who purchases, and can tell what products are getting the most attention so we can better focus our advertising. Also, as we are moving towards ecommerce, it became obvious that we needed to prepare and learn better how to create web pages that customers actually utilize. Since we are largely B2B and are a small company, doing this (and at a good price point) was critical for growth. Additionally, our authorized dealers were clamoring for more leads, and due to geolocation, we can now provide multiple leads per day.

Pros
There are a few things I like best about this software and company. First. Price. For the price-point, this is hands down the best website visitor tracking software on the market that I found in over a month of research and trials. Next, Customer Service. Let me say, five stars for customer support doesn't cut it. 10 stars might. It It is intimidating to use powerful products whose features are complicated and hard to use. Not only did one of the customer rep host a full orientation session for our whole team, he and his team are readily available whenever I need them and respond within seconds if I chat or minutes if I email. And he always wants suggestions for improving the UI, though I will say most 'suggestions' I make are things they already have and I couldn't find until he showed me. Their UI: Somehow their designers have created very functional software with lots of sorting and filtering capabilities that is easy to use and intuitive. As a designer, I know how challenging that is and I particularly respect how they have worked around the way their data comes to them and translated into a usable, filterable and intuitive UI. Individual Contacts (Full Access Records, or FARs), i.e. Individual Contacts within a company: With the package we got, we are allowed 100 contacts per month (they do not carry over). We can purchase more at a reasonable rate. This aspect of the service is cheaper than the other companies I vetted who sell this SAAS.

Cons
Like any software that pulls from big data, there are occasional errors but they are few and far between and all I have found have logically explicable. What I do wish is that they could find a way to look around Symantec's tracker-blocker software. There are a few hits each day from "Symantec" but we have no idea of finding out who they are. I mentioned contacts above. At a large company, there might be 100 engineers in one plant alone who might have been the one person on our site! We have therefore not utilized our Contact FARs hardly at all because it would be a complete shot in the dark. The real culprit here, however, is the company size and not VT, since we have to qualify each lead, so we are working on internal methods to figure out how to better use this data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lucas Kirn

My company has been using VisitorTrack for a couple years and we are very happy with the service.

Used daily for 2+ years
Reviewed 2017-08-03
Review Source: Capterra

Full visibility on website visitors and understand most and least popular pages on website.

Pros
Very simple to use, great value compared to competitor offerings, have had a few minor issues that were promptly addressed by customer service.

Cons
Wish there was more functionality with Google PPC campaigns and more integrations offered beyond Salesforce.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Betsy Landon

VisitorTrack is the ultimate tool for anonymous web visitor reporting

Used daily for 6-12 months
Reviewed 2017-10-10
Review Source: Capterra

Immediate alerts and daily reports of target visitors to our website. Easily add new contacts/leads to Salesforce without import/export. Great value for the money. Excellent support.

Pros
VisitorTrack IP lookup is much more accurate than Marketo RTP. Eloqua is deprecating website visitor alerts. I love the direct integration with Salesforce. Simply push records to Contacts or Leads. No import/export. Contact information is ZoomInfo. You have complete reporting and alert flexibility using advanced filter criteria. Support always responds within an hour and always able to answer the question satisfactorily. Overall, it's an incredible value for the money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Regina Todd

VisitorTrack has been a great addition to our lead acquisition program.

Used daily for less than 6 months
Reviewed 2017-10-09
Review Source: Capterra

This software helps us to locate people that are interested in printing and converting services that we can provide for them. It allows us to find new leads that may not have been obvious if they didn't contact us through our website forms.

Pros
VisitorTrack lets us know who is looking at our website, and what areas we may be able to help them with. We find it works best with the small to midsize companies that are looking for assistance with services that we can provide to them. Although we have only been using the software for a couple of months, we have already made several great connections that we otherwise would not have found.

Cons
It would be ideal if the software connected us to the exact person that was looking at our website, however, for the very reasonable cost of the software, you can't expect to have everything! Having access to the Geo-location, and the social media and website links is very helpful, even if the individual isn't specified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pete Poplawski

Every Company can benefit from this software

Used daily for 1-2 years
Reviewed 2017-08-08
Review Source: Capterra

I already included all this info in the review

Pros
This software is very easy to use and affordable. Custom reports can be easily set up and scheduled to email you on a schedule. I receive a weekly report of all website visitors which I send out to our inside and outside sales staff. Triggers can be set for certain webpages to alert you which companies land on your selected pages. It can be set to e-mail you immediately. This is helpful with new product launches. I receive e-mails every day based on the triggers I set. It's helpful after you make a physical sales call to see if the company goes to your website with further interest. We can see which construction companies are going to our site along with which products they are interested in. We then contact our local distributor in that area to be sure they are aware of the contractor. You can also search by company name to see if a specific company has looked at your website. It is extremely important so that we can see which of our webpages our competitors are looking at and which of our products they may be studying. These are just some of the ways we use this software. Yes, this has been a very positive review but be aware that I am an actual user and have not been compensated for this review. This is just some darn good software that I feel most companies can benefit by using.

Cons
There is no way to tell "who" at a specific company visited your site. It will only show the company name, address etc. Know that it will only show companies that land on your website and not homeowners or those who browse by cellphone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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