WholesaleSMS Features

WholesaleSMS

Business text messaging platform

4.63/5 (8 reviews)

WholesaleSMS Feature Summary

  • Mass texting
  • Analytics
  • Scheduling
  • Shortcodes
  • Address book
  • 2-way SMS inbox and outbox
  • Delivery receipts
  • Upload contact lists (CSV format)
  • Customizable message templates
  • Custom fields
  • Business text messaging
  • Delivery reporting
  • Contact storage
  • Replies
  • Bulk SMS
  • Delivery confirmations
  • Web SMS interface
  • Create and save templates
  • Status tracking and reporting
  • Summary reports

Competitor Feature Comparison

Automated Scheduling
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Status Reporting
Status Tracking
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Learn moreCompare App
Automated Scheduling
Bulk Send
Contact Database
Custom Fields
Customizable Templates
Data Visualization
Delivery Tracking
Multi-Channel Marketing
Receiving
Reminders
Reporting & Statistics
SMS Integration
SMS Marketing Managment
Status Reporting
Status Tracking
Summary Reports
Template Management
Visit WebsiteCompare App
Automated Scheduling
Bulk Send
Contact Database
Custom Fields
Customizable Templates
Data Visualization
Delivery Tracking
Multi-Channel Marketing
Receiving
Reminders
Reporting & Statistics
SMS Integration
SMS Marketing Managment
Status Reporting
Status Tracking
Summary Reports
Template Management
Visit WebsiteCompare App

WholesaleSMS Feature Reviews

8 reviewers had the following to say about WholesaleSMS's features:

Jade Lowe

The WholesaleSMS api is very easy to use and ties in perfectly with our business

2018-03-13

Security for our members, via double authentication processing

Pros

The api was simple to implement, test, change and insert into production.

Cons

Service has gone down a few times and there was no immediate customer notification each time, so customer service needs to be improved; For businesses using the api this is very very important.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
William Finn

Great SMS Software for Small Companies

2019-08-28

We have a great relationship with our client management team at WholesaleSMS.

Pros

We love the way that WholesaleSMS is able to fit our needs with a large database of clients.

Cons

Some of the software that WholesaleSMS uses is a bit dated and old fashioned but it still gets the job done well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Darren M. Giles

Quick and easy to use!

2018-03-13

Pros

I have found the reporting functions quite good and on the occasions when I've needed to ring for support, my query has always been handled promptly and professionally.

Cons

However once you get to know your way around the system, it's simple and easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Denyce Hill

Since implementing the use of WholesaleSMS it has been a very positive experience.

2018-03-22

Ease of communication when required with our mobile Community Support Worker team.

Pros

I like the ease of use, it certainly helps our organisation out in times where our mobile Time and Attendance app is offline and I must mention the support provided is quick and top notch.

Cons

I have had not issue re. the software and if I am unsure of something or need to request assistance I am always quickly tended to in a friendly and helpful manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Good Customer Service & Simple to Use

2018-03-13

Easy to use SMS service with great customer service.

Pros

Once you use it, you'll never unforget how to use it. At any time if I was unsure, getting help from their customer service is just a phone call away.

Cons

It will be nice if there's a connection to our email solution that allows database sync to this sms solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
COOPER NORMAN

Text messages are now as useful as a phone call. Sending them from my desktop seems only natural.

2018-04-19

Pros

I send and receive text messages all the time. It has become reflexive keying in with my hunt and peck fingers on my cell phone; but it's way easier to send them from my desk with the keyboard, and inserting links and photos is a snap compared to the phone.

Cons

Seriously, texting from my phone may be possible when away from my desk, but its truly easier with the keyboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
William Finn

Best SMS Solution with Amazing Customer Service

2018-10-09

They have even gone so far as to audit my account pro-actively and give me a credit for error texts.

Pros

Wholesale-SMS is easy to use and functions well for many users on our team.

Cons

I wish there was a bit more conversational functionality but we are able to easily work through this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Rambarran

Very Pleasant. Great customer service

2018-04-11

Pros

The product is easy to use and your customer service is very good.

Cons

I believe there can be more features and shortcuts written into the software to allow the user even more flexibility and ease of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more