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Widen Collective vs AnswerHub Comparison

Overview

The Widen Collective brings your digital assets into one scalable solution. Gain visibility, access and control into your...

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

157

124

25

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

I like that Widen is an easy way to find assets. It is helpful for a large company--because everyone knows where to find the assets that they need.
Widen is a very useful asset to our team. It has room for improvement, but overall it helps us accomplish our tasks and has rarely failed.
Assets are served up quickly around the world and it is a very stable platform. When technical issues do arise, they are very communicative about their progress of solving the issue.

Pros

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.

Cons

I think the one thing that I struggle with was the update on how to upload images.
I miss, on the file type filter, the option to filter by GIF.
Hard to do advanced searching with filters—they work in kind of a frustrating way that's hard to explain succinctly.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features76
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Application Integration
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Formatting
  • Automatic Notifications
  • Campaign Management
  • Collections Management
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Capture and Transfer
  • Data Connectors
  • Data Format Management
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Transformation
  • Document Management
  • Document Review
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Engagement Analytics
  • Forum / Discussion Board
  • Gamification
  • History Tracking
  • Ideation
  • Image Editing
  • Image Library
  • Knowledge Base Management
  • Metadata Management
  • Monitoring
  • Multi-Channel Marketing
  • Multimedia Support
  • Multiple Format Support
  • Permission Management
  • Product Data Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Analytics
  • Search Functionality
  • Security Auditing
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Software Development Kit
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Version Control
  • Video Management
  • Video Streaming
  • Visual Analytics
  • Web Analytics
  • Web Traffic Reporting
  • Website Integration
  • Workflow Management
  • Total features23
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Application Integration
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Formatting
  • Automatic Notifications
  • Campaign Management
  • Collections Management
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Capture and Transfer
  • Data Connectors
  • Data Format Management
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Transformation
  • Document Management
  • Document Review
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Engagement Analytics
  • Forum / Discussion Board
  • Gamification
  • History Tracking
  • Ideation
  • Image Editing
  • Image Library
  • Knowledge Base Management
  • Metadata Management
  • Monitoring
  • Multi-Channel Marketing
  • Multimedia Support
  • Multiple Format Support
  • Permission Management
  • Product Data Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Analytics
  • Search Functionality
  • Security Auditing
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Software Development Kit
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Version Control
  • Video Management
  • Video Streaming
  • Visual Analytics
  • Web Analytics
  • Web Traffic Reporting
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations31
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Widen Collective vs. AnswerHub

See how Widen Collective and AnswerHub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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